*** * *** ******, ******* *****, United States +1-206-***-**** *******@**.*** https://www.gurleengujral.com Gurleen Gujral
SUMMARY
I have five years of work experience in providing custom business solutions – building vision and strategy, creating designs for mobile and web applications across domains like Enterprise Resource Planning (ERP), Document Management System (DMS), e-commerce, education, and finance.
EDUCATION
University of Washington, Seattle June 2020
Master of Science in Information Management. GPA: 3.9 Gurgaon Institute of Technology & Management, India May 2011 Bachelor of Technology, Computer Science. GPA: 3.73 Relevant Coursework: Strategic Leadership, Business Intelligence, User Experience, Information Architecture SKILLS & TOOLS
PROFESSIONAL EXPERIENCE
MAJOR ACADEMIC PROJECTS
Business Intelligence Systems, University of Washington April 2019 Currently working on extracting, transforming, and loading data (ETL); online analytical processing (OLAP); data warehouse architecture; and developing data visualizations to answer key business questions. Research Project on user behavior, University of Washington Sept 2018 – Dec 2018 Research to examine the impact of fake reviews on students at University of Washington when purchasing from Amazon.com. The research employed primary data collection using qualitative and quantitative methods; and result analysis using statistical methods (histograms, null hypothesis).
AWARDS & CERTIFICATIONS
Second Position, DubsTech Protothon November 2018
Foundations of Business Analysis, George Washington University, Washington DC August 2016 The Brightest Mind, Nagarro Software Private Limited Jul 2017 Management Skills: Stakeholders Management, Team Management, Risk Management Business Analysis Skills: Use case diagram, Activity diagram, Fish Bone diagram, Affinity Diagram, Capability Model User Experience Skills: User Research, Personas, Wireframes, Paper Prototypes, Storyboards, Affinity Diagrams, Empathy Maps, User Journeys, Surveys, Usability Testing, Hypothesis Testing Software Development Lifecycles: Agile, Waterfall, Kanban, Scrum Databases: Oracle 11g, Microsoft SQL Server, Microsoft Access Tools: JIRA, Bugzilla, MS Office, Tableau, Optimal Workshop, Adobe XD, Balsamiq, Figma, PoolParty Nagarro Software Private Limited, India Lead Business Analyst March 2012 – April 2018 Content Management System
• Collaborated with the Presales team to fetch the project
• Collaborated with client to elicit requirements; conducted market analysis and conceptualized the Content Management System
• Acted as single point of reference between the client, development team, Quality team, and UX Designer team
• The conceptualized Content Management System (CMS) is presently having more than 50 installations across European market.
Website Rebranding
• Elicited requirements, conducted market analysis and conceptualized the re-design of an e-commerce website with modern look and feel, which increased the online sales by more than 50% .
• Managed the team of developers, testers and UX designers by creating work breakdown sheets, tracking daily tasks and progress, and leading daily standups and retrospective meetings
• Created Software Requirement Specification Documents to define project scope to avoid scope creep Financial Accounting System
• Created the Information Architecture (navigation, taxonomies, wireframes) for fast and seamless information retrieval of a financial accounting application.
Document Management System
• Elicited requirements, conducted market analysis and conceptualized a web based Document Management System
(DMS), which is presently employed by more than 15 schools across Germany.