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Customer Service Office

Location:
Miami, Florida, United States
Salary:
$90,000
Posted:
April 30, 2019

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Resume:

JHOHANNY COLON

***** *.* ***** *** • MIAMI, Florida 33032

305-***-****

ac89k8@r.postjobfree.com

BAR ADMISSION

State of Florida, April 2017

United States District, Southern District of Florida, May 3, 2017

EDUCATION

Florida Coastal School of Law, Jacksonville, FL

Juris Doctor, May 2014

Activities: Phi Alpha Delta Law Fraternity

Hispanic American Law Student Association

Honors: Immigrations Right Clinic Pro Bono Honor Cord

Certifications: CLI Approval FL Supreme Court

Florida International University, Miami FL

Bachelor of Science in Criminal Justice, May 2008

Activities: Phi Alpha Delta Law Fraternity

EXPERIENCE

LAW OFFICE OF HOFFMAN & HOFFMAN, Miami, Florida

Associate Attorney, March 5, 2019- present

Work closely in the Insurance Division handling defense of first party property damage lawsuits

Handle and manage litigation files from inception through trial

Prepare motions ad memorandums of law

Prepared pleadings, discovery, demands and responses

Draft reports and provide file analysis

Prepare pleadings, discovery, necessary court documents

Conduct legal research

Prepare motions and draft discovery requests

Manage a full caseload autonomously

Handle client inquiries and demands upon request and guide the client through the claims process

Provide clients with frequent case status updates

Provide clients with opposing counsel demands

Negotiate settlement on behalf of the client

Demonstrate proficiency in verbal and written communication

Provide outstanding customer service

Exhibit excellent attention to detail

Work effectively with clients and customer

Maintain strong organizational skills and awareness of deadlines

LAW OFFICES OF JOSE M. FRANCISCO, Miami, Florida

Associate Attorney, May 1, 2017- January 31, 2019 v

Work closely with senior attorney in cases

Provide clients with frequent case status updates

Handle client inquiries and demands upon request and guide the client through the claims process

Manage a full caseload autonomously

Represent the interests of the client at hearings, trial, depositions, oral argument, mediation, arbitration and other proceedings

Prepare motions, discovery requests, and writ of prohibitions

Assist in depositions and evidentiary hearings

Conduct legal research

Communicate with the worker’s supervisors on the injured worker and claims status

Negotiate settlement on behalf of the client

Demonstrate proficiency in verbal and written communication

Provide outstanding customer service

Exhibit excellent attention to detail

Maintain strong organizational skills and awareness of deadlines

Miami-Dade Office of the State Attorney, 11th Judicial Circuit, Miami, Florida

Certified Legal Intern, January 2014 – May 2014

Worked closely with senior attorney In prosecuting criminal cases

Prepares and argued pre-trial motions

Attended court proceedings and assisted division Assistant State Attorney

Conducted Legal Research

Observed and assisted with victim/witness depositions and pretrial conferences

Assisted during trial as Second Chair for Narcotics Trafficking case in Judge Hendon’s Division

Assisted Assistant State Attorney with trial preparation

Immigrant Rights Clinic, Jacksonville, Florida

Legal Intern, May 2013 – January 2014

Conducted fact investigation, developing case theory, interviewing witnesses, writing declarations and submitting briefs

Prepared and filed naturalization, visa, and asylum applications and petitions

Prepared petitions to remove Conditions on Residence

Represented clients in removal proceedings in both the detained and non detained settings

Prepared clients for court appearances and/or USCIS interviews

Drafted supplemental statements, prepared and filed immigration applications and motions

Prepared other immigration papers, including Freedom of Information Acts

Conducted legal research to support filed immigration applications

Represented client in court hearings

Responsible for calling the United States Citizenship and Immigration Services (USCIS) for case updates or issues with pending cases

Client interaction

Created, managed, and maintained electronic and hardcopy files

Assisted in translation of official documents into Spanish and interpreting

Visited clients in Detention Center to review pending case

Guardian ad litem, Jacksonville, Florida

Legal Intern, May 2013 – January 2014

Guardian Ad Litem volunteer training

Appear in court hearing to advocate for the best interest of the child

Visited the child and informed child and/or guardian about the court proceedings

Drafted and submitted weekly visit reports to reporting supervisor

Gathered and assessed independent information on a consistent basis about the child in order to recommend a resolution that is in the child’s best interest

Interviewed appropriate parties involved in the case, including the child

Represented the child in all actions in Juvenile Court where they have been appointed

Clerk of the Courts, Miami-Dade County, Florida, Miami, Florida

Calendar Clerk I, May 2011 – March 2012

Managed calendars (preliminary, supplemental and alias capias) and audits for court

Conducted research to obtain all information needed for defendants on the arraignment and alias capias calendar for probation and/or other pending cases

Pre- calculated all potential future dates for arraignment cases, as well as other types of cases, in anticipation of judges request for this information

Verified all information received by the State Attorney’s Office for accuracy

Issued Alias Capias and warrants

Answered general phone inquiries using a professional and courteous manner

Directed phone inquires to the appropriate staff members

Clerk of the Courts, Miami-Dade County, Miami, Florida

Court Record Specialist I, November 2007- May 2011

Processed surety bond and forfeitures for court

Pre- calculated all potential future dates for Bond Estreature Payment

Updated court orders in the court system

Answered general phone inquiries using a professional and courteous manner

Directed phone inquires to the appropriate staff members

Miami-Dade Office of the State Attorney, 11th Judicial Circuit, Miami, Florida

Intern, May 2002 – August 2002

Performed clerical functions for the office

Observed Court proceedings

Recorded testimony of witnesses

SKILLS

Bilingual, including reading and writing, English and Spanish

Proficient in Westlaw and Lexis/Nexis Legal Research

Proficient in Word, Excel, Microsoft, and Outlook

Strong organizational skill and communication skills

Ability to work independently and under pressure

Able to work as part of a team

Work independently



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