Customer Service Assistant

JAMEL A. WILLIAMS

**** ***** ******** *** ********* A -ALHAMBRA CA 91801

562-***-**** **************@*****.***

Objectives

I am seeking a position in a professional environment with room for growth. I am a quick learner and a team player with over 10 years of work experience from all types of jobs. I am confident that I would be an asset to your organization. I am a single father with high discipline morals and values. And above all else my main skill set is dependability.

Experience

Patient intake/ phone assistant December 2016- February 2019

Call center for CHIPSA hospital 1725 N Eastern ave, Los Angeles CA

Called cancer patients from a list that have signed up on website for dr consultation

Ask them questions about there cancer and record there data and schedule them for dr calls

Update there profiles and add call notes and there information on the infusionsoft website

Schedule patients for a phone consultation from drs from the hospital on drs schedule list

Served customers/patients over the phone that are seeking info or cancer treatments

Muay Thai instructor/ Personal trainer July 2016- January 2019

Selva mixed martial arts 1725 N Eastern ave, Los Angeles CA 90032

Instruct a beginner and children Muay Thai / kickboxing class

Teach my students kickboxing techniques

Also teach discipline and instill self confidence in students

Drill them through different techniques and workouts to get them physically fit

Warehouse clerk January 2016 – December 2016

ACS Staffing 9858 artesia blvd, bellflower, CA 90706

Unload incoming freight from trucks and stack neatly on pallets and shrink wrap

Sort and label freight boxes

Unload in a timely manner

Janitor / Housekeeping April 2012 – January 2016

Crunch Fitness 5815 Bellflower Blvd, Lakewood, CA 90713

•Key tasks ranged from sweeping and mopping floors to cleaning bathrooms, wiping down and organizing exercise equipment, and hanging promotional materials

•Maintained good, strong customer relations with guest

•Maintained the gym in a neat and organized manner

•Followed all company safety policies and practices

•Assisted in other areas such as front desk guest services, as assigned

Stock Clerk September 2013-February 2014

Walmart 2770 Carson St., Lakewood, CA 90712

•Controlled the flow of supplies in and out of stockrooms.

•Received store merchandise or equipment that was retained for future use and issued items from the stockroom when they were needed.

•Kept track of the number of items in storage and reorder items that are in short supply.

•Prevented production slowdowns or sales losses by making sure there are adequate supplies of merchandise or equipment on hand.

•Demonstrated good customer service

Sales Associate March 2010 - July 2010

Forever 21 200 Los Cerritos Mall, Cerritos, CA 90703

•Greeted Customers & enhanced their shopping experience to maximize sales & uphold the highest standard in customer service.

•Helped to maintain a visually neat & well merchandised store

Staff Assistant July 2009 - September 2009

Family Health Center Long Beach, CA

•Answer Phones

•Filing

•Assisted with special projects for patients

•Picked up donated items from various locations

Staff/Maintenance Assistant May 2009 - July 2009

Herbert Hoover Middle School 3501 Country Club Dr., Lakewood, CA

•Set up rooms for special occasions

•Cleaned facilities

Education

Lakewood High School

Hobbies

High school football- mma- Exercising

References

Upon request

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