** ******* ********, ******** ****, ON, L4E 0J3
firstname.lastname@example.org; 647-***-****; https://www.linkedin.com/profile
Certified Accountant seeking a position where I can showcase my extensive knowledge in Accounting and Payrol to make a valuable contribution.
HIGHLIGHTS OF QUALIFICATIONS
●Over eight years of extensive work experience in office administration
●Over four years of experience in sales and customer service
●The ability to quickly learn organizational processes, policies, and procedures
●Hands-on practice of Payroll Administration including remittance of all statutory deductions, completing T4s and Records of Employment
●Hands-on practice in projects dealing with setting up accounts with Sage 50 and QuickBooks
●Proficiency in Microsoft Excel, Word, and Outlook.
●Self-motivated, team player, hard worker and resourceful
●Earned a reputation for calmly resolving customer complaints in a timely manner
●Ability to work independently and as well as a team in achieving goals and to meet deadlines in a fast-paced environment
EDUCATION AND RELATED COURSES
Accounting and Payroll Administrator Diploma
CDI College, North York, ON 2018
●Bookkeeping; Sage 50; QuickBooks; Microsoft Word and Excel
●Payroll Compliance Legislation, Payroll Fundamentals 1 and 2
Fanni& Herfei Institute
●Microsoft Office Certificate 2009
●Visual Basic Certificate 2010
Sales Associate/Cashier 10/2016 – 03/2018
●Provided exceptional customer service and provided recommendations on the sales floor, fitting room, and front end.
●Processed customers’ payments, returns and refunds, cash changes and receipts.
●Stocked and replenished merchandise as necessary.
Salad Bar Clerk 09/2013 – 07/2016
●Trained new hired clerks about the job duties and store policies.
●Maintained product display and organized an inviting sales floor.
●Earned excellent marks on performance reviews, with citation for excellence in areas including work volume, accuracy and quality, positive work ethic, and commitment to providing surpassed service.
Bank Teller 09/2010 – 07/2013
●Processed standard teller transactions for customers including servicing client accounts, cashing cheques, balancing cash drawers, managing safe deposit box payments and etc.
●Demonstrated a genuine client-centric service culture that ensured customer satisfaction levels were elevated and maintained.
●Developed and maintained good working relationships with clients and co-workers.
●Ensured compliance with banking policies and audit procedures.
Office Secretary 05/2005 – 05/2010
Alborz Tiles Company
●Prepared and organized paperwork and other materials as needed
●Answered telephones and courteously assisted customers within high-volume, deadline-driven settings.
●Arranged for the meetings and conferences.