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Manager Employee Relations

Brooklyn, New York, United States
April 29, 2019

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Home: 718-***-**** PAMELA L. LATHAN Cell: 917-***-****

**** **** **** ******

Brooklyn, New York 11236



Office Team (YOTEL NY) Human Resources Manager (Contract Position) 07/2018 – 09/2018

Work closely with the HR Director in managing the day to day operations of the department for approximately 200 employees.

Onboarded all new hires, processed all leave requests and addressed all HR related issues.

Utilized the ADP HRIS software to manage payroll related information, benefits, on-boarding and employee self-serve service.

Worked closely with management crew to support established policies and procedures of the hotel.

Provided administrative support to the department.

Worked closely with payroll manager to ensure related information is updated and maintained effectively.

America On Demand (Allied Universal) HR Assistant (Contract Position) 03/2018 – 05/2018

Handled employee relations for approximately 500 employees at 2 locations.

On-boarded new hires and all other assigned duties.

Mz Lynn’s Day Spa & Salon Owner 12/2016 - 02/2018

Responsible for day to day operations of full service salon.

Managed team of 3 stylists and 1 assistant.

Managed all marketing opportunities and social media.

Maintained relationship with suppliers and clientele.

Responsible for replenishment of inventory and supplies.

Maintained salon software to manage appointments, daily sales, inventory, payroll, tax reporting.

Performed hair care services for all types of hair (fine, curly, wavy & natural).

Custom Wigs and Hair pieces for all styles, colors and textures.

Dr Pepper Snapple Group Associate HR Manager 10/1993 – 01/2015

Supply Chain (04/2012 – 01/2015)

Managed day-to-day operations and functions of department.

Supported Safety, Operations, Quality and Finance business units.

Executed compliance of human resources policies, procedures and programs.

Assisted, supported & communicated company goals and objectives.

Managed weekly & biweekly payroll for approximately 200 employees.

Executed and communicated benefit programs to eligible employees.

Conducted open enrollment process from beginning to end.

Managed performance management and merit increase processes.

Worked with management team and recruiters with recruitment process.

On-boarded all new hires and verified necessary paperwork.

Ensured compliance with corporate initiatives at the facility.

Helped boast employee morale and maintain a union free environment.

Managed training initiatives and mentorship program.

Addressed and investigated employee relations issues until resolution.

Created and maintained HR Metrics and turnover information.

Participated in monthly management review and safety meetings.

Maintained and updated information in HRIS systems.

Reported directly to HR Business Partner and Plant Manager.

1 Direct Report – HR Coordinator.

Sales & Distribution (10/1993 – 04/2012)

{Similar responsibilities as Supply Chain above except}:

Supported sales and distribution initiatives at 4 locations.

Managed weekly & biweekly payroll for approximately 900 employees.

Reported directly to HR Business Partner and Regional Sales Manager.

2 Direct Reports – HR Assistants.


HAIR DESIGN INSTITUTE Cosmetologist/Beauty Enhancement License 2015


Master’s Degree - Human Resource Management 2012

Bachelor’s Degree - Human Resource Management 2010


Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook)

Human Resources Information Systems (ADP Workforce Now, PeopleSoft, Kronos)




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