Customer Service Data Entry

Janine FUGLERUD

**************@*****.*** 416-***-**** Stouffville, ON L4A 7X5

Summary

Seasoned customer server offering 10+ years' experience in field and demonstrated track record of communication and interpersonal interactions. Gifted communicator with a personable nature. Strong relationship-building, organizational and decision-making skills.

Skills

Excellent communication

Quick learner

Time management skills

Results-oriented

File/records maintenance

Excel in team enviorments

Positive attitude

Public speaking (theatre experience)

Proficiency in dealing with fine details (crafting, minute auto parts, editing)

Experience

Quality Control Associate - Q2 Management Inc. (Newmarket, ON)

August 2017 - Current

Upholding quality control protocols while checking automotive parts for major car companies.

Making sure safety measures are upheld.

Recording and organizing information for completed and suspect parts.

Full Time Quality Control Associate - Assemble Rite Ltd (Newmarket, Bradford, Ontario)

March 2017 - August 2017

Using various methods and tools to quality control automotive parts.

Organizing, training and divvying up projects to team members.

Making sure safety measures are upheld.

Full Time Prepared Foods Team Member - Vince's Market Uxbridge (Uxbridge, ON)

December 2016 - February 2017

Opening and maintaining prepared food department.

Preparing and packaging meals for cold sale.

Upholding safety and cleanliness standards.

Serving customers on hot counter and coffee bar.

Full-Time Customer Service Representative - Michael's Arts and Crafts Canada (Markham, Ontario)

August 2013 - March 2017

Customer service and store merchandise maintainence.

Shrink prevention and stocking responsibilities.

Building and dismantling displays and plan-o-grams.

Funder - TD Financing Services, Prime Income & Data Mgmt (Markham, Ontario)

January 2010 - September 2010

Sorting incoming Car and Home Improvement loan contracts.

Inputting customer and loan information.

Having and providing knowledge of current rates and specialty programs.

Education and Training

Bachelor of Arts in English Literature

2007

Trent University, Peterborough, ON

Certifiicate in Teaching English as a Second Language

2010

Open and Distant Learning, www.i-to-i.com

Contact this candidate