[Phone: 91-979*******] [Email: email@example.com] [Address: 33/15A, Flowers Road, Jaganathan Nagar, Arumbakkam, Chennai – 600106, Tamil Nadu, India]
Logistics Analyst over 4 years of experience in supporting business and analysing business operations. Adept to identify issues and take effective steps to resolve.
2010-2012 Master of Business Administration in Human Resources Management
From Pondicherry University (Distance Education)
2000-2002 Certificate course in Oracle 8.0, Visual Basic 6.0 & Web Programming in Java
From SSI Ltd., Chennai
1996-2000 Bachelor of Engineering in Electrical & Electronics Engineering
From Madras University, Chennai
Global Logistics Business Analyst
ORACLE UNIVERSITY, Chennai
Dec 2016 – Sep 2018
4+ years of experience in handling Oracle University events in APAC, EMEA and NAMER Regions.
Schedule and Resource Management for the upcoming Oracle University APAC Public Events.
Virtual reporting – Run weekly reports to ensure all checks are completed for the smooth running of the upcoming events.
Experienced in working with cross functional teams like Delivery Management Team, Sales Team, Order Management Team and Business Planning Team across regions.
Customer Experience: Single Point of Contact in communicating with customer on Oracle Policy with regards to cancellation/reschedule of a class.
Course Release Management: Responsible for announcing the release of new version Oracle Courses across the Globe to multiple teams internally and replace updated version in system.
Feedback Management system: Maintain Evaluation in system for the Training sessions.
Resolution Management: Resolve issues relating to process and Oracle University website.
IKYA HUMAN CAPITAL SOLUTIONS/QUESS CORP LIMITED, Chennai
Feb ‘14 – Dec ’16
Partner Management System: Schedule, resource and creation of events in Oracle system for Oracle’s Partners. Run Weekly Schedule reports for Partner Owned Events.
Attendance: Maintain attendance record of events in Oracle University Attendance portal.
Profile Management: Register and maintain APAC Oracle Employee and Contractor trainer profiles in system.
Venue Management: Creation and maintenance of APAC partner location records in Oracle system.
Examination Management system: Schedule and conduct Oracle Certification exams for individuals and business professionals across India
Oracle Learning Management (OLM)
Incident Management Tool
Course Evaluation Analytics
Discoverer (End user of multidimensional Siebel Analytics Tool)
Ticket Management – End User Oracle Service Cloud
Triton (Built based on Siebel Analytics Tool – End user)
SPOT (Bulk upload of Global Oracle events in system)
Application Express Tool (End user of Scheduling Intelligence tool, Margin Application, Support portal)
MS-Excel (Intermediate level)
ANGEL CHRISTIAN CHARITABLE FOUNDATION INDIA, Chennai
Mar ’11 to Feb ’14
Responsible for downloading video files from portal in system
Transcript the videos using SoftNI software
Quality check of the transcript video
Upload videos with subtitles on the web portal
Publish summary about video online
Run report on number of files covered per month, quarter etc.
UTSAVGIRI COMPUTERS AND ELECTRONIC INDIA PRIVATE LTD., Chennai
Aug ’08 to Jun ’09
Winding section: Supervise the assembly of Switched mode power supply transformer coils for primary and secondary winding according to the given specification.
Process Inspection: Test sample transformer coil as per standard specification for low frequency transformers on a periodic basis.
Stock Maintenance: Verification and maintenance of stock (raw materials such as Bobbin, copper wire etc.) and testing the product.
Dispatch: Oversee Packing and dispatch process of the Transformers as per the requirement.
Nationality : Indian
Date of Birth : 1-Sep-1978
Passport : H2879636
Languages known : English and Tamil