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Administrative Assistant Customer Service

Nashua, New Hampshire, United States
April 28, 2019

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Jill Hughes 781-***-****

Administrative Assistant / Customer Service Representative/Secretary


Microsoft Office Suite, Client Relations, QuickBooks, IPASS, ESPED, Data Entry, Office Tasks, Kronos, People Soft, EFC, Siterra, File manager, Polaris, Doc upload, Quality Control.

Employment History:

Administrative Assistant/Acctg. Circle Home Health, Lowell, MA (Temp)

2/2019 to Current.

Accounting activities, logging times/hours of work orders

Administrative Assistant, American Tower Co., Woburn, MA (Temp)

11/2017- 11/2018

Coding and inventorying of new and old files. SiterraUS, File Manager, Polaris.

Administrative Assistant, JP Morgan Chase, Salem, NH (Temp)


Data Entry

Inventory of files

Updating Excel Spreadsheets, online filing (EFC), indexing

People Soft

Administrative Assistant, Waste Management, Woburn, MA (Temp)


•Data entry of route information (times, routes, weights).

•Coding with input

•Running reports


Transp. Coordinator/Administrative Assistant, Learning Prep. School, Newton, MA


•Handled dismissal for the 250+ students enrolled in the school

•Coordinated travel for 80+ van drivers and passengers

•Worked closely with parents, teachers and other staff members

•Answered incoming calls using a multi-line phone system and resolved transportation issues

•Provided administrative support for teachers and counselors

•Ordered supplies for the high school

•Took attendance using IPASS and Access software systems

•Updated the school’s bulletin daily using Word

Administrative Assistant to the Director, The Phoenix School, Norwood, MA


•Provided administrative support for the director and teachers

•Processed IEPs, ESPED, case conferences, progress reports, report cards & incident reports

•Answered all incoming phone calls, provided customer service, took notes or transferred as needed

•Responsible for maintaining daily attendance reports

•Worked with in/out of district coordinators to accomplish goals

•Ordered supplies for the school while being mindful of the budget

Prior Positions: Assistant to Head of Operations. Worked for 23 insurance sales representatives.

Admin at Balfour, for 4 sales representatives.


General Business Skills Program, New Horizons Computer Learning Center

Relevant Coursework: Word, Excel, PowerPoint, Outlook, OneNote, SharePoint, QuickBooks, Access

Business/Secretarial Studies, Massasoit Community College, Brockton, MA

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