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Manager Sales

Location:
Mississauga, Ontario, Canada
Posted:
April 27, 2019

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Resume:

MAUREEN CLARKE

647-***-****

ac88aw@r.postjobfree.com

Dear Hiring Manager:

With my proven results in Sales/ Marketing and Management, I have consistently ranked #1 in my team as well as exceeded company’s sales targets and goals. Some of my key strengths would include the ability to manage large global accounts with a strategic business approach and solutions selling techniques. In addition, I was able to lead/direct a team of individuals that manages multiple projects, to get the job done in a very high stress ' think on your feet' environment. My superior negotiation and communication skills have afford me the ability to liaise between internal and external customer.

Having been continually challenged and rapidly promoted on a yearly basis, I have become successful in my achievements.

Extremely knowledgeable an well diverse in Print and online Advertising, Telecommunication, CRM and the leasing of residential sales

Able to negotiate and communicate effectively. On Many occasions I have been requested and appointed to work with Manager’ and Executives on company projects and initiatives. I’ve created strategic lead programs to internal departments that will promote and generate more sales and synergy within the organization. At Morguard I’ve worked as the SPOC (special point of contact) for Canada location on the Yardi implementation project, on the testing team and participated with roll out of Yardi that was launch July 2017

As you will see I’m a solid performer under any circumstances, consistently meet or exceeded sales expectations and targets, at Global Crossing Conferencing, Bell Canada and Morguard. I have maintained being the Number one rep four years in a row at Telus Superpages (YPG)Advertising

At Bell I was one of the top four rep's, out of twenty to be promoted in the first 8 months at Bell Canada to go from Residential to Commercial

One of the top five Sales Representatives, out of 91 to sign the most contracts and in addition to that I was among the top 8 Rep, out of 91 to win back the most customers from the competition to Bell Canada.

Excellent rapport with external and internal customers, which resulted in me the only representative that was approached out of 91 professionals, to exclusively work on a project in the Hotel Motel industry to provide an offering to Winback and retain Long Distance customers, which resulted in the success of capturing 80% of competition in the marketplace on a 3-year contract for Bell

Demonstrated leadership skills, managing a group of 30 Sales Professional’s. Part of my job functions was to hire, coach, train and mentor new sales individuals to maximize sales performance and objectives

A Highly motivated team player with a cooperative approach to others with a positive and enthusiastic attitude to work.

With a strong background in Sales & Marketing, Telecommunications, and Management, I believe I can project an excellent company image to your organization. My main objective is to adequately fulfill my customer’s needs and expectation, while exceeding the demands that is required of me. Furthermore, I believe I have the professionalism and expertise to contribute to the revenue growth, and profitability.

I would appreciate the opportunity to discuss my qualification at your convenience. I can be reached at 647-***-****

Thank-you for your consideration, I look forward to hearing from you soon.

Yours truly,

Maureen Clarke

OBJECTIVE

To use my Sales, Advertising and Marketing experience to attain a challenging position within.

RELATED SKILLS

Implement creative selling techniques

Demonstrated strong Leadership, Strategic Thinking

Outside face-to-face sales experience.

Expert in sales cycle and leasing processes

Excellent interpersonal skills.

Exceptional and superior customer service skills

Strong analytical, problem solving and negotiation skills.

Excellent planning and organization skills.

Strong communication and presentation skills.

Strong knowledge in most computer programs: MS Suites, CRM, Yardie, Slack – Familiar with Keynote and SaaS.

EMPLOYMENT EXPERIENCES

Morguard, Mississauga (May 2009- May 2017)

Leasing & Marketing Manager,

Multi- Residential Leasing Manager – Directly Manage Leasing Consultants

Recruit, trained and coached Leasing Consultants and fostered sales etiquette, team moral and best practices.

Exceeds company targets and performance 125%

Turned low performing properties from 83% occupancy to 100% occupancy (industry standard is 97%) on my first year of being hired by Morguard, with no industry experience

I chaired monthly power lunches for all sites staff across peel and GTA. Also chaired monthly Leasing and Marketing meeting for senior Management and Executive.

Develop and executed effective marketing plan for properties

Introduce Open Houses

Develop and maintained positive tenant relations via tenants promotions and appreciation and community events

Manage incentive programs to increase building traffic levels and increase increase building awareness in respective marketplaces

Participated and prepared in the creation of yearly marketing & customer service Group annually and day-to- day operational budgets and relative projections

Prepared & negotiate new / renewal leasing documentations

Obtain and review credit & Landlord information

Approved and executed lease documents on behalf of the Landlord

Provide weekly leasing and analytical report, in additional to creating rental agents, statistic reports, etc., for leasing and marketing purposes

Conduct quarterly market surveys of market condition, industry trends and competition. Also provided this information to the Board meetings.

Coordinate with senior manager to ensure the approved suite upgrade, renovations and specifications are met and completed

Participated with senior Managers and Executives on a three year Yardi initiatives and on many occasions was requested to work on special projects.

Attended industry seminars for educational and networking purposes

Member of GTAA (Greater Toronto Apartment Association

Make contact with targets by cold-calling and leveraging the hybrid model outlined in Operations Plan

Executed strategies to meet revenue goals

Negotiate and close deals with Advertising and vendors

ACT CONFERENCING, Toronto (Mar 2008 – Dec 2008)

NATIONAL ACCOUNT MANAGER,

Sold telecommunication service’s, audio, web and video products

Experience in selling to Canadian Commercial markets

Generate, Manage and maintain revenue from new commercial accounts

Worked unsupervised

Make contact with targets by cold-calling and leveraging the hybrid model outlined in Operations Plan

Executed strategies to meet revenue goals

Negotiate and close deals

Staying abreast of competitive markets and industry trends

GLOBAL CROSSING, Toronto (June 2005 – May 2006)

ACCOUNT MANAGER,

Exceeded sales target by 114%

Develop new business plan to execute a strategy to achieve sales growth

Make contact with targets by cold-calling and leveraging the hybrid model outlined in Operations Plan

Managed and maintained an Account Base

Negotiate and close deals

CALL GENIE (Yellow Pages – Superpages Reps), Toronto (Jan 2005-June 2005)

ACCOUNT MANAGER,

WON AN AWARD! For being the Ist Account Manager to sell a brand new product in the market place “HELLO YELLO” (talking yellow pages) in North America for YELLO PAGES

Managed and maintained an Account Base.

SUPERPAGES- MISSISSAUGA (OCT 2000-Dec2004)

ACCOUNT EXECUTIVE- OUTSIDE

TEAM NUMBER ONE REP FOUR YEARS IN A ROW

Account preparation prior to calling customer

Strong ability in maintaining relationship with existing customers

Ability to effectively overcome objectives

Strong time and canvass management skills

Ability to manage multiple priorities and tasks

Able to understand the market trends and competitors profile within a territory

Advanced MS Office skills

Manage, maintain and grow an Account Base.

BELL CANADA, Toronto (Mar 1998-2000)

ACCOUNT MANAGER, A B M (ADVANTAGE BUSINESS MARKET)

Managed and maintained an Account Base.

Only Account Rep in Ontario dedicated on a Special assignment to manage the Hotel, Motel industry.

Increase and retained customer's and revenue objective

Sold Voice, Data (frame relay, T1's etc), Internet, firewalls, hubs and routers, video conferencing, and Call Center Solutions, to the ABM market.

Met and exceeded sales objectives.

Quarterly business plan to execute a strategy on existing and new customers, that focuses on customer coverage and how I will manage, maintain, retain my base. In addition, I would include ways to increase revenue by new innovative and creative solutions selling.

Managed a team of Sales Professionals in the absence of my Manager.

BELL CANADA, Toronto (August 1995-Aug 1998)

DMA- DIRECT MARKETING/ TOTAL SOLUTION CONSULTANT (residential / business)

Sold long distance, Centrex, ISDN Voice Mail products and sold develop and configured Norstar telephone Equipment.

Performed telemarketing function.

Dealt with customer service issues.

Coached other team members to improve performance.

Developed training programs and materials.

Manage team in Mangers absence.

Assisted manager with various managerial functions.

Held morning pre-shift meetings.

Member in various committees / workshops.

Provided coaching and training for new employees.

EDUCATION

OMVIC (Ontario Motor Vehicle Industry Council) Certified 2018

OEB (Ontario Energy Board) Certified 2018

Ryerson Polytechnic University, Toronto.

Management Telecommunications Diploma. (Incomplete)

Lockleaze High School, Bristol United Kingdom. High School Diploma.

DEVELOPMENT AND TRAINING

Solution Selling- Account Planning- Voice over IP and LANs- Wireless - Data Sales - Internetworking - Emergis - Call Centers Application - Presentation Workshop - Cisco VPN - Hyperstream and Frame Relay Concepts - Selling Emerging Technology Solutions (sets) Broadband – Oracle 9iA, Database, Tools and Application (software)

SPECIAL INTEREST

Attending motivational meetings- Working with exchange student program - Promote and organize Basketball Tournaments - Using Internet to gather industry news -Singing. (Groups and choirs)- Volunteer Abuse Women helpline.

REFERENCES

Available upon request.



Contact this candidate