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Manager Employee Relations Onboarding Recruiting

Los Angeles, California, United States
April 30, 2019

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Highly motivated and organized Human Resources professional with over ten years of recruitment and staffing experience in various industries. Working knowledge of federal and state labor and employment laws, FMLA, HIPPA, ADA, COBRA and Affirmative Action Programs. Exceptional customer service skills with the ability to create a welcoming team environment through the management of general day-to-day communication while maintaining a professional business climate. Enhanced my skills and experience through contract/temporary work over the past several years.


MS Office, Word, Excel, PowerPoint and Outlook

HR Policies & Procedures, Employee Relations

Taleo, UltiPro, Sterling, Healthsource, Kenexa & WebHire

Staff Recruitment, Retention, Orientation & On-Boarding

ADP, Peoplesoft, Kronos & API

Development of Recruitment Strategies

Computer Savvy with Excellent Social Media Skills

Excellent Communication and Customer Service

Credentialing, Background Checks and References

Development, Training and Development

Detail Oriented and Highly Organized

AA/EEO Compliance and Labor Relations


BEHAVIOR SUPPORT SOLUTIONS, Pasadena, CA 02/2018 – 06/2018


Managing the hiring process including reviewing resumes, coordinating and conducting interviews, conducting reference and background checks and drafting offer letters

Participating in disciplinary and termination meetings

Liaising with company’s legal counsel to discuss HR related issues, as needed

Managing the onboarding process for new employees; assisting with credentialing, background checks, and auditing files

Maintaining up-to-date personnel information files

Addressing personnel related issues: employee complaints, payroll disputes and harassment allegations

Creating company policies and procedures

Maintaining the employee handbook and organizational staff chart

Administering employee benefits, processing terminations and monitoring COBRA documentation

Creation of job descriptions

Overseeing the annual employee review process

Assisted in on-going HR projects, including the orientation and termination process and OSHA reports

Responded to employee relation issues such as employee complaints, harassment allegations and civil rights complaints

Tracking employee performance documentation

Ensuring management actions conform to employee handbook and labor laws

Completing and submitting paperwork to external agencies including worker’s compensation claims, unemployment claims, verification of employment, etc.



Responsible for providing human resources services, including employment processing, health and welfare benefits, records management, safety and health, employee relations and retention, AA/EEO compliance and labor relations; completing personnel transactions

Partnered with HR Director to communicate various human resources policies, procedures and federal/state employment regulations

Provided support to employees on various HR related topics such as leaves, benefits, etc.

Assisted in preparation of turnover reports and other HR metric reports

Entered all employee changes/updates recorded on PAN, W-4 forms, new hire information, termination information, other personnel action changes in employee file, employee matrix and ADP records

Facilitated recruitment flow by assisting with credentialing, background checks, and auditing files

Assisted in on-going HR projects, including the orientation and termination process, performance appraisal system, OSHA reports, and recognition programs

Responded to employee relation issues such as employee complaints, harassment allegations and civil rights complaints

Maintained and coordinated employee recognition program

QTC MANAGEMENT, INC., Diamond Bar, CA (Contract via Sincerus Solutions) 09/2016 - 12/2016 HEALTHCARE RECRUITER

Ensured integrity of the recruitment cycle; maintains accurate documentation on all candidates, searches, hiring manager interactions and other recruiting activities

Managed requisitions and hiring to meet organizational goals to include quality of hires; time to fill and cost per hire

Developed strategies to attract candidates of diverse backgrounds; utilizing media to foster affirmative action and diversity goals

Leveraged online recruiting resources and in-house ATS to identify and recruit the very best candidates

Developed and fostered relationships with colleges and diverse professional organization to attract and recruit diverse candidates

Screened resumes and candidates to identify appropriateness of skills, experience and knowledge in relation to position prior to presenting to hiring mangers

Managed and coordinates communication, interviews, and assessments for candidates and hiring managers

Documented post-interview debrief with interviewers and candidates

Performed job analysis and works with hiring managers to develop and document effective job descriptions

DIGNITY HEALTH, ST. BERNADINE’S HOSPITAL, San Bernardino, CA (Contract via Excelsis Talent) 06/2016 - 08/2016


Responsible for sourcing, recruitment and selection of new employees and internal applicants

Managed the hiring process through sourcing and interviewing candidates, offering and negotiating compensation

Focused on finding and evaluating candidates based on skills, experience and availability

Executed pay rate negotiations with employees and candidates in accordance with union and non-union positions

Interfaced and collaborated with HR Partners and Hiring managers to develop recruitment strategies

Partnered with recruitment team to develop candidate pipelines for current and future vacancies

Performed various highly administrative type of duties

Ensure compliance with all federal, state and local laws and regulations related to all business practices

GENESIS HEALTHCARE, Remote (Contract via Career Staff Unlimited) 08/2015 - 01/2016 RECRUITER

Developed and executed a recruiting strategy to target and place candidates at appropriate location

Managed the hiring process through sourcing and interviewing candidates, negotiating positions, credentialing and on-boarding

Presented qualified candidates to hiring managers and Director of Nursing

Executed pay rate negotiations with employees and candidates based on positions

Worked collaboratively with the recruitment team as well as other staff and managers to place Nursing candidates

Tracked recruitment and marketing results through various reports

Maintained potential candidate pool and internal employees in center while coordinating retention efforts

Ensured compliance with all federal, state and local laws and regulations related to all business practices

METHODIST HOSPITAL OF SOUTHERN CALIFORNIA, Arcadia, CA (Contract via Olympic Staffing) 08/2014 - 08/2015


Proactively sourced, reviewed resumes and referred top candidates to hiring managers

Contacted applicants for verbal offers conduct background checks and employment verifications

Used Healthsource to track candidates during New Hire Process

Conducted phone screens and scheduled skype and in-person interviews with hiring managers/directors

Processed employee transfers and promotions

Managed internal and external job postings on applicant tracking systems

Collected all new hire documentation and processed new hire paperwork

Prepared offer letters and scheduled new hire orientation

Executed pay rate negotiations with employees and candidates based on positions

Issued ID Badges and new hire access

Updated company newsletter and HR bulletin boards

Run Ad Hoc Reports and participated in special projects/job fairs



Sourced resumes, screened applications, conducted initial interviews and selected top candidates for consideration

Prepared employment offer letters and scheduled new hires for orientation

Evaluated potential candidates to selectively build and maintain a strong, diverse candidate pool

Ensured all relevant paperwork is completed for both candidates and new hires

Communicated to all appropriate personnel regarding new employment orientation information

Ensured all applicant and candidate information is entered into the applicant tracking system (ATS) in a timely manner

Scheduled candidate interviews and conduct pre-employment screening steps (i.e. Application, Predictive Index, background checks)

Distributed resumes and applications to hiring managers. Answered employment opportunity questions from potential internal and external applicants

DIAMOND STAFFING/CRS, Rancho Cucamonga, CA (Seasonal) 10/2013 - 01/2014 STAFFING COORDINATOR/RECRUITER

Received and accurately processed telephone orders, interviewed and processed paperwork for all new general labor/clerical candidates

Participated in sales process with account manager by providing excellent customer service to new and existing clients

Consulted with customers to identify immediate and long-term needs and solidify customer relationship by visiting client site regularly

Processed payroll and review and send invoices on a weekly basis

Screened, interviewed and conducted reference checks on potential temporary candidates

Participated in sales process with Sales/Customer Manager to develop new business

Increased within existing client base through proactive skill marketing activities

Solidified the customer relationships by regularly visiting customer sites, developing and maintaining client relationships

ADVANTAGE SALES AND MARKETING, Remote (Contract Accounting Principles) 03/2013 - 09/2013


Sourced prospective candidates using proprietary database systems, job boards and community-based organizations

Determined job specifications, qualifications, reviewed resumes for appropriate skill sets to qualify candidates

Drove the candidate management process with hiring manager, solidifies offer process and candidate acceptance

Conducted behavior-based pre-screen interviews via the telephone daily

Evaluated candidates against job requirements, engaged and presented qualified candidates to Area Hiring Manager

Managed the hiring process for selected candidates, including arranging interviews, debriefing the candidate and hiring manager

Generated offer letters and partnered with the respective coordinator for the on boarding process

MONTEREY PARK HOSPITAL, Monterey Park, CA (via Apple One) 06/2012 - 08/2012


Assisted employees and applicants at Human Resources front desk

Provided information regarding job opportunities and other general information

Processed new hire paperwork and background checks, coordinated drug screens, completed I-9’s and E-Verify

New Hire Onboarding, conducted orientations, entered employee data in system to generate badge

Initiated and coordinated Workers Compensation logs

Maintained licensure and certification reports to maintain compliance with all federal, state and regulatory standards


Staff recruitment, selection and placement of temporary clerical and allied health employees

Resolved employee relations issues ensuring compliance with all labor laws and regulations

Efficiently and effectively filled all assigned open requisitions for multiple site locations

Processed all necessary paperwork for new hires, reviews and terminations

Initiated and followed up on all candidate background and reference checks

Processed personnel information changes, personnel actions, employment verifications and unemployment claims

EDD liaison for department completing all forms and attending unemployment hearings

Created positions based on staffing requests and created approved and audited offer letters

Participated in trade school curriculum approval meetings, attended job fairs and conducted career presentations

Mentored and coached applicants on job search techniques, networking and building career profiles

Maintained job and candidate data through HealthSource Position Manager applicant tracking system

Kept and managed Physician schedules daily

Utilized Kronos to process employee timecards and adjust entries if needed

Updated employee handbook with new polices and employment practices

Provided required documentation to appropriate Nursing managers and committees


Assisted Recruiters with client or employee questions and issues

Kept recruitment activities and schedules updated in the system

Processed timecards and adjustments for all employees in Kronos

Scheduled and conducted all new hire orientations and facility tours

Administered new hire paperwork, processed background checks and employment verifications

Coordinated with various offices for order fulfillment and compliance requirements

Sourced for candidates through online job boards, communicating job opportunities via cold calls and emails to potential candidates

Interviewed and phone screened candidates regarding employment qualifications

Coordinated and scheduled candidate interviews with Recruiters utilizing Microsoft Outlook

Submitted candidates through ATS and email for consideration by internal customers

Followed up with candidates as needed on application status


Worked at the front desk in HR department greeted walk-ins and provided directions to appropriate locations

Screened calls, responded to basic HR related questions, scheduled interview appointments, circulated/distributed mail and other materials

Maintained employee information received during on-boarding process and tracked all I-9 and Visa requirements

Prepared employee ID badges, generated access required and kept all personnel records updated and maintained file systems

Supported the HR Staff and Manager with special projects and clerical/administrative duties

Provided back up support to all HR staff and assisted the Manager with clerical needs or special projects


West Los Angeles Community College Completed courses in Business Management

University of Phoenix Completed coursework online in Human Resources (remote courses, plans to resume studies in future)

Graduate of Bishop Conaty Memorial High School, Los Angeles, CA Diploma

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