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Manager Call Centre

Location:
Polokwane, Limpopo, South Africa
Salary:
1000
Posted:
April 30, 2019

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Resume:

CURRICULUM VITAE

OF

TSAKANI APPRECIATE NGOBENI

1.A.PERSONAL DETAILS

SURNAME

NGOBENI

FIRST NAME

TSAKANI APPRECIATE

DATE OF BIRTH

** ***** ****

IDENTITY NUMBER

870************

GENDER

FEMALE

CONTACT NUMBER

083-***-**** /071-****-***

EMAIL ADRESS

ac884k@r.postjobfree.com

RESIDENTIAL ADDRESS

STAND NO 30

DAN VILLAGE

LETABA

0870

DRIVERS LICENCE

C1 CODE 10

MARITAL STATUS

SINGLE

RELIGION

CHRISTIAN

NATIONALITY

SOUTH AFRICAN

HOBBIES

PLAYING NEDBALL

LISTERNING TO MUSIC

DANCING

CRIMINAL OFFENCE

NONE

B.LANGUAGE PROFECIENCY

LANGUAGES

SPEAK

READ

WRITE

ENGLISH

GOOD

GOOD

GOOD

AFRIKAANS

GOOD

FAIR

FAIR

N SOTHO

GOOD

GOOD

GOOD

SHIVENDA

GOOD

GOOD

FAIR

ISIZULU

GOOD

FAIR

FAIR

SESTWANA

GOOD

FAIR

FAIR

2.A EDUCATION INFORMATION

SECONDARY EDUCATION

LAST SCHOOL ATTENDED : BANKUNA HIGH SCHOOL

HIGHEST GRADE PASSED : GRADE 12 ( MATRIC)

YEAR PASSED : 2006

SUBJECTS PASSED

XITSONGA

ENGLISH

AFRIKAANS

GEOGRAPHY

HISTORY

ECONOMICS

3.A TERTIARY QUALIFICATION

INSITUTION : VICTORY TRAINING COLLAGE

COURSE : DIPLOMA IN MARKETING MANAGEMENT

YEAR COMPLETED : 2009

SUBJECT PASSED

. MARKETING MANAGEMENT

. BUSINESS MANAGEMENT

. BUSINESS STATICSTICS

. BUSINESS COMMUNICATION

. ECONOMICS

. END USER COMPUTING

WORD,EXCEL,POWER POINT,EMAIL, OUTLOOK

B INSTITUTION : COMPUSCAN ACADEMY

COURSE : DEBT COUNSELLING

YEAR COMPLITED : 2013

INSTITUTION : MOONSTONE COLLAGE

COURSE : RE1

STATUS : ATTEMPTED ONCE 2012

C. EMPLOYMENT HISTORY

NAME OF EMPLOYER

POST HELD

DUTIES

REASON FOR LEAVING

THN DEBT COUNSLLORS

ADMINISTRATIVE MANAGER

.HANDLING ALL COMMUNICATION VIA EMAIL AND PHONE CALLS.

.MANAGING OFFICE FINANCE,PHOTOCOPYING OF DOCUMENTS.PREPARING AND TYPING MEETING.

.REPORTING TO THE DIRECTOR THE WEEKLY UPDATES, ADISING CLIENTS ON DEBT REVEW AND BUDGET AND ALL OTHER GENERAL QURIES

LOOKING FOR GROWTH

Currently employed

OCTOGEN PTY LTD

RECEPTIONIST

HANDLING ALL INCOMING CALL AND DIRECTING TO THE RELAVENT DEPARTMENT, MAKING COPIES FOR ALL DOCUMENTS NEEDED,SENDING AND RECEVING EMAILS FROM CLIENTS, REPLYING TO ALL TELEPHONE AND EMAIL QURIES,LOADING CLIENTS ON NCR DEBT HELP.DOING ALL SALES VIA TELEPHONE IN THE CALL CENTRE

RELOCATING BACK HOME

2010-2014

METROPOLITAN

FINANCIAL ADVISOR

COLD CALLING, VISITING SCHOOL,CLINIC AND ALL PLACES OF WORK DOING PRESENTATIONS ABOUT FUNERAL COVERS,LIFE COVERS AND INVERSMENT.ADVISING CLIENTS ON THE IMPORTANTS OF BEING COVED AND ALL GENERAL OFFICE QURIES.

MEDICAL REASONS

2015

D REFERENCES

NAME

RELATIONSHIP

TEL NO

1.MAHLORI NGOBENI

CEO THN DEBT COUNSELLORS

072-***-****

015-***-****

2.CORRIE VAN DER VENTER

MANAGER OCTOGEN

011-***-****

083-***-****

3.ELLEN MAKHUBELE

BRANCH MANAGER METROPOLITAN

087-***-****

E ACHIVEMENTS

. INTERNAL PROMOTION TO THE NATIONAL CALL CENTRE OCTOGEN

. FWO PERFOMER OF THE YEARNATIONAL CALL CENTRE 2012

. BEST QUALITY IN THE GAUTENG REGION JAN 2013

. ACHIVED BEST PRODUCTION RESULTS IN THE NATIONAL CALL CENTRE JAN 2013

BEST TARGET VS ACTUAL IN THE GAUTENG REGION APRIL 2012

TOP PERFOMER FOR THE MOST DEALS

F. DECLARATION

I TSAKANI APPRECIATE NGOBENI SOLEMLY DECLAR THAT THE INFORMATION IN THIS DOCUMENT IS TRUE AND AND CORRECT..

TA NGOBENI



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