Lin Zhao

www.linzhao**.com

ac87l5@r.postjobfree.com • 734-***-****

www.linkedin.com/in/linzhao15/

SELECTED PROJECT EXPERIENCE

UX/UI Designer Sept 2018 - Jan 2019

AmazonFresh Smart Refrigerator System

• Conducted contextual inquiries to find users’ pain point and frustrations

• Competitors analysis for product positioning

• Created personas and user journey map to explore design opportunities

• Storyboarding for proposed food management solutions

• Built low-fidelity prototype and wireframes for iterative design

• Created an interactive prototype and conducted usability evaluations UX/UI Designer Aug 2018 - Nov 2018

Cooldia – Diabetes Management App

• Conducted interviews to find the primary issue users encountered

• Performed concept mapping to frame potential user’s frustration point

• Mapped out essential features and its wireframes

• Created low-fidelity prototype and fully interactive high-fidelity prototype

• Ran cognitive walkthrough and think-aloud test for iterative evaluation UX Researcher Aug 2017 - Oct 2017

FedEx Website

• Created personas and scenarios, conducted think-aloud tests and cognitive walkthroughs to identify potential usability issues

• Conducted heuristic evaluations to find and address the problems WORK EXPERIENCE

UX Designer/UX Researcher Aug 2018 - Present

Indiana University, School of Informatics and Computing

• Conducted usability tests and analysis to develop a diabetes management app

• Conducted user experience/user interface design

• Wireframing and prototyping for iterative design with architects and developers Teaching Assistant/Research Assistant Aug 2017 - Feb 2019 Indiana University, School of Informatics and Computing

• Researched on 3D game user experience design for diabetes education

• Graded HCI undergraduates’ assignments and answered their questions Project Associate Jul 2011 - Jul 2015

Shanghai International Exhibition Co., Ltd

• Participated in the UX/UI design competitive bidding assessment as a client for the official website and 2011/2013/2015 Auto Shanghai website/app

• Followed up project milestone and assessed implementation result SKILLS

UX Design

Wireframing, Affinity

Diagramming,

Concept Mapping,

Personas,

Storyboarding, User

Journey Map

Prototyping & UI

Photoshop, Illustrator,

InDesign, Axure,

Sketch App, Marvel,

Balsamiq, InVision,

Flinto, Principle

UX Research

Cognitive

Walkthrough,

Heuristic Evaluation,

Think Aloud, Focus

Group, A/B testing,

Contextual Interview,

Usability Evaluation,

Competitive Analysis

EDUCATION

MS (GPA 3.95/4.0)

Human-Computer

Interaction

(with scholarship)

Indiana University –

Purdue University

Indianapolis

Apr 2017 - May 2019

BA (GPA 3.62/4.0)

Chinese Language &

Literature

East China University

of Political Science

and Law

Sept 2007 - June 2011

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