I am a hard worker, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.
SALES PROMOTER (6 months) (2018-2019)
Promoting Samsung Mobiles & TV’s and home appliance
Manage the stock items (scheduling goods items and prepare the stock report to managers
Arranging the delivery items on timely manner
Sales advisor (43months) (2014-2017)
Promoting Vodafone services (postpaid plans, handsets, prepaid services…)
Generating business leads (explaining business packages to companies’ owner and bring new accounts…
Handling customer complaints (bill explanations, fixing network issues, help on phone settings…)
Sales man (36 months) (2011-2013)
BERSHKA Fashion (Tunisia)
Maintaining the store.
Displaying new arrivals and make sure the prices are updated.
Marketing Assistant (12months) (2010-2011)
TRAME Advertising Company
Ensure the exchange of information on the ground between the people in the sales department and those in the marketing department.
Setting up a strategic plan with the client
Prospecting and conducting market studies
Costumer service (12months) (2009-2010)
Assisting customer (directing them to the right department as per their needs, assisting them while activation of cards if necessary…)
Promote offers and banking services (credit cards services, bank loan packages
Contacting costumer to collect check books or credit cards(if card received or check book need to call the customer so he can came and collect it…)
Handling inquiries and resolving customer complaints (lost cards, fee explanations…)
Commercial agent (24 months) (2007-2009)
BELL CANADA call-center
Fixing appointments for technical team with costumer.
Collecting costumer’s complaint and feed-backs about the product.
Promoting company product (Solar panel).
Helping the company to meets the targets
Bachelor on economy and management (2001)
El Alaoui High school
Accounting, marketing, economy….
Degree on accounting and business (2005-2007)
University of Economics and Management
Travelling, game, movies