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Customer Service,Administrative Assistant, non profit,Public Health

Washington, District of Columbia, United States
April 24, 2019

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Anna Mitiku

**** ****** ****** **, *****, Washington DC 336-***-****


Skills: Computer literacy; non-profit experience; research; administrative support; data entry; customer service; organization; data analysis; general office skills; ability to work independently/ with a team; strong oral and written communication skills; time management; proficiency in health disparities, health policy &system, community health, program evaluation

Language: Fluent proficiency in Amharic,


Aug 2017 – Present

Child Care Aware of America Arlington, VA

NAFMC Child Care Coordinator

Working with military families to process their application for military child care fee assistance. Duties include contacting families with current and upcoming policies, collecting and reviewing required documents, compelling applications for finale review, sending approval packets to families and following up with them as needed

May 2015- July 2017

Democracy NC Greenville, NC

Public Health Advisor, Intern

Conducted weekly classes and created brochures to educate local income communities about health disparities such as diabetes, HIV and cancer. Duties included conducting legislative research on health care policy, at the state and federal level, to demonstrate a correlation between low voting trends and poor health outcome, working as a liaison between local government representatives and community members to increase voter registration, producing weekly reports to chronicle major findings and to convey data in the form of tables, charts and maps

August 2013– July 2017

East Carolina University’s Office of Student Affairs Greenville, NC Administrative Assistant

Assisted with regular event management needs. Duties included, coordinating schedules and managed daily calendars for senior executives, providing education and technical assistance to students, staff and community members, managing daily operations for the student centre and provide quality customer service EDUCATION

August 2013- July 2017

Greenville, NC

Major: Public Health

Minor: Community Health

3.4 GPA

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