Administrative Assistant Customer

Jennifer Marte *** Ridgewood Avenue Brooklyn, NY, 11208 Cell: 347-***-**** Email: **********@***.***

Objective: To obtain a position in a challenging and productive work environment, to utilize my professional and interpersonal skills, while affording the opportunity for further development by being a member of a progressive team.

Experience:

. Delta Global Service Jamaica, New York 09/2014- Present

Passengers Service- Ticket counter agent, Gate agent, Flight coordinator, selling tickets and cash intake, conduct check in

process, verify customer Personal Identification, handle customer luggage, coordinates various duties

with coworkers and other departments, help prepare aircraft cabin for customers boarding and

departures.

. Altman Electric New York, New York 08/2013- 9/2014

Administrative Assistant-

Perform general office duties including payroll, Assist clients with inquiries, manage bookkeeping and

Billing records, draft business correspondence, Organize and prepare data for outstanding offers,

Answer incoming calls and schedule appointments

. JP Morgan Chase Bank Brooklyn, New York 11/2007- 03/2013

Processing Specialist-

Processing data and documentation including loan servicing, securities settlement,

Confirmations, deposits, exceptions/returns, vault processing, research, corporate actions,

Bank-by-mail, documentation review, document handling, document processing, Opens/extracts/

Sorts payments to system specifications and balancing of payments.

. JetBlue Airways Jamaica, New York 06/2005- 09/2007

Airport operations-

Ticket counter agent, selling tickets and cash intake, conduct check in process, verify customer

personal

Identification, handle customer luggage, coordinates various duties with coworkers and other

Departments, help prepare aircraft cabin for customers boarding and departures.

Education:

Medgar Evers Community College- Brooklyn, New York 09/2008- 05/2010

40 credits towards Liberal Arts

Academics of Flight – Queens, New York 02/2018-present

FAA Dispatch Course

Certifications and Licenses

Drivers License

FAA Aircraft Dispatcher License

Skills:

Microsoft Word, WordPerfect, Lotus, Internet and QuickBooks. Saber and Amadeus system expert. Excellent writing and oral communication, strong leadership and organizational skills, ability to interact effectively with other staff member, willing to be on call for 24 hours, self motivated, trustworthy, and work well independently.

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