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Administrative Support Associate With Work From Home Options

North Wales, Pennsylvania, United States
May 05, 2019

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North Wales, PA • • Home: 215-***-**** • Mobile: 484-***-****


Administrative Support Associate with 16 years of extensive hands-on experience working in diverse office environments for Fortune 500 companies in the financial services and healthcare sectors. Negotiated priority tasks with clients and prioritizing and completing tasks independently.

Areas of expertise include: Office Procedures, Record Maintenance, Correspondence, Database Management, Customer Focus, Appointment Scheduling, Oracle, and Microsoft Office Skills (Excel, Word, Outlook)


●Developed a reputation as an Administrative Support Specialist who completed assigned tasks for clients with minimal supervision.

●Saved companies time and money by finishing assigned tasks by or before deadlines, eliminating the need for overtime.

●Able to handle the work of 1 to 2 full-time employees, handling multiple tasks simultaneously.

●Calmed Angry or abrasive customers by assuring them that their satisfaction was the company’s highest priority, and providing them specific steps they should take to obtain satisfaction.

Rewarded quarterly for funding the most Home Equity loans.


AON Hatboro, PA 4/2016 - 12/2016

Administrative Assistant (contract through ASK Staffing, Inc.)

Provided support to the underwriters in the dentist advantage department. Assisted with renewal applications, fax server, filing, and incoming/outgoing mail.

Accomplishments Included:

●Separated and distributed incoming and outgoing mail, and prepared fed ex packages for the renewal documents to be sent to the mailroom, in a timely efficient manner.

●Data entry task-entered applications and data into a policy administrative system accurately and access database.

●Processed incoming tasks and requests in the fax server, effectively supporting the underwriters in assisting with renewal application process.

Merck, West Point, PA 5/2014 - 12/2014

Administrative Assistant (contract through Hobbie Professional Staff)

Assisted the department and engineers in scanning and uploading documents for the batch records.

Accomplishments Included:

●Managing technical documents, scanning, and uploading them into the document management system accurately.

●Organized files to be sent to storage in a timely manner.

●Entered documentation accurately into excel spreadsheets.

TEVA Pharmaceutical, North Wales, PA 7/2012 - 9/2012

Administrative Assistant (contract through Shuster Staffing) (2008-2009)

Successfully assisted the MRC department with inputting data into excel spreadsheets, updated the MRC database, and other administrative roles.

Accomplishments Included:

●Negotiated priority tasks with client, ensuring that most important tasks were completed first.

●Produced daily spreadsheets for data that needed to be inputted for the batch records of the different drug formulas, and update the MRC database, so employees and managers can easily access them when needed.

●Input 1000 records accurately in system within 3 months of assignment.

●Achieved in-demand status as a sought-after administrative assistant temporary worker, with multiple companies requesting repeat or extended contracts of possible full-time employment at the culmination of initial temporary assignment.

Chemlogix LLC, Blue Bell, PA 3/2007 - 5/2008

Administrative Clerk

Supported the transportation company with backlogged work, invoices, vendors, and suppliers.

Accomplishments Included:

●Handled the processing, distribution, accuracy verification, maintenance of invoices, and communication extensively with a nationwide of vendors and suppliers.

●Resolved days of backlogged work, processed and researched invoices, solved billing problems, and corrected invoicing errors that have been missed.

●Answered incoming telephone calls, transferring callers to correct person, answering questions in a timely manner, and screening out sales and other nuisance calls to ensure smooth communications.

Penn Independent Corporation, Hatboro, PA 7/2005 - 2/2006

Administrative Assistant (contract through Hobbie Professional Staff)

Scanned documents and processed purchase orders for various departments.

Accomplishments Included:

●Assisted the client’s employees in scanning documents, processing all purchase orders for various departments, and reducing pricing discrepancies.

GMAC Mortgage Corporation, Horsham, PA 8/2002 - 9/2004

Post Closer II

Provided support to the loan processors and closers, verifying loan documents and reviewing file documentation to fund the home equity loans.

Accomplishments Included:

●Performed rigorous quality control review of up to 25 closing packages a day to ensure that all documents were properly executed and matched Co-Pilot processing system.

●Rewarded quarterly for funding the most Home Equity loans.


Job Fairs and Workshops

●During my unemployment, I attended job fairs, workshops, and did testing to keep my administrative skills up to date.

Independent Wellness Advocate 6/2016 - Present

doTERRA, Pleasant Grove, UT

●I share the life-enhancing benefits of therapeutic-grade essential oils with the world and sell products to reach various levels of achievement.

●Recruited people who are interested in doing the business.

Independent Representative 10/2011 - 7/2016

Silpada, Lenexa, KS

●I sold and marketed handcrafted .925 sterling silver jewelry.

●Recruited people who are interested in doing the business.


Lansdale Catholic High School, Lansdale, PA

Holy Spirit High School, Absecon, NJ

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