Haverhill, MA *****
Parexel International, Billerica, MA April 2018 – July 2018
Imaging Assistant (contract)
Maintained completeness and accuracy of image tracking and study databases
Performed extensive data entry into the internal database
Worked closely with the Imaging Support team
Worked closely with clients to maintain patient
Perform established image processing techniques (extraction of image data from media, converting imaging formats) across multiple modalities (including but not limited to CT, MRI, Ultrasound) using proprietary software as well as other third party software
Assist with site qualification process (site survey and test transfer submissions)
Perform project specific tasks in compliance with Good Clinical Practices (GCP), regulatory requirements (21CFR Part 11), applicable departmental and companywide SOPs, and project specific protocols
SENEGENCE, Haverhill, MA April 2014 - Present
Advertised company products and explained their benefits to all customers.
Provided white glove customer service
Performed extensive data entry
Prepared and maintained correct sales and inventory records, efficiently.
Planned, organized, and coordinated appropriate training sessions for assigned team.
SALON SEVEN, Andover, MA June 2009 – January 2014
Managed aspects of internal operations such as client intake, inventory control, scheduling, and payroll.
Assisted with salon’s calendar and managed appointments
Coordinated activities of interdisciplinary team including stylists, interns, hosts and support staff.
Assisted with the implementation of procedural manual to improve work inefficiencies.
Helped create/organize supplemental materials for stylist specific projects such as look books or portfolios.
Conducted HR-related activities involving both office work and work off-site in industry promotional environments.
SLC Global, Westford, MA November 2005 – April 2007
Developed and maintained various templates for documents such as letterheads, statements of work and memos.
Trained and supervised four associates and followed up with performance evaluations to ensure that work is complete and accurate.
Managed secretarial/clerical functions for the customer relations unit including coordination of resources and finances.
Functioned as the front-line contact for customers by responding to a high-volume of incoming calls from customers and prospective customers.
Utilized reporting tools such as Access and Excel to identify trends in customer ordering methods and behaviors.
Generated customer promotional materials and documentation.
NORTHERN ESSEX COMMUNITY COLLEGE, Haverhill, MA
Pursuing a Bachelor of Science in Nursing
Proficient in Microsoft Office Suite
Ability to meet tight deadlines
Volunteer Experience and Causes
SJA Summer Basketball League