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Done it all

Gurnee, Illinois, United States
April 22, 2019

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Michael M. Wagner

Cell 847-***-****


* Banner Plumbing Supply Co. Buffalo Grove, Illinois September 2011 – Currently

Operations Manager (Quarterback)

Inventory, employees, writing and mandating policies to company employees, equipment, and building. Providing outstanding customer service to all customers (internal and external customers). Maintenance of 12 trucks and scheduling of 18 employees: maintain proper handling of goods, reduce errors, and avoid accidents. While trending on a half million dollar increase for 2018


Increased efficiency of deliveries by 20%, by implementing split shifts, starts times for drivers, in that process, I saved dollars, 12% on overtime pay.

Implemented truck log and maintenance books for each truck. Their log start time, mileages’, repairs, inspection stickers, license renewal, tires etc.…

Organized a first in, first out system for water heaters to rotate stock properly.

With rotating schedule for employees, we all worked 6 days, knocked down to 5 days a week, saving on overtime pay. Estimated 84 hours a pay period of overtime pay: for over $32,242.00 a year in savings.

Magline Inc., Standish, Michigan November 2009-August 2011

Territory Management

Managing key accounts in distributorships, of Miller lite, Budweiser, and Coors. Soft drink industry also: Coke, Pepsi. Food also: Sysco, Clark, Reinhart. Vending, Canteen. Sold and maintained delivery equipment for use by their Route drivers in Illinois, Wisconsin and Minnesota. Launch new products demonstrations On-site, to our existing and new customers driving market share. Drive volume and profit objectives by brand, supplier and corporate goals.


Maintained accounts that were buying and Increased sales in Illinois by 110% in first 8 months and opening up 56 new accounts in first year, 1 plus a week.

Placed inventory cabinets in 36 new accounts. This was a new business model for the company. I was 2nd out of 12 employees in placements.

First Magline employee to start sales in Minnesota, our competitor headquarters state. Very slow start, but, was successful in placing 11 inventory cabinets, after 6 months.

* Impact Networking, Lake Forest, Illinois February 2009- November 2009

Distribution Manager


Increased efficiency of delivery: by zoning out territories for each route to delivery areas.

Moving three warehouses into one newly built facility. Involved in the decision making process of flow of warehouse and placement of shelving. The cost savings associated with moving to one new warehouse was a 1/3 saving on utilities’. Estimated it would take a full year to complete, from start to finish, 8 months completed.

* Rinella Beverage, Inc., Mundelein, Illinois March 1984 – January 2009 25 yrs.

On-Premise sales manager for Rinella Bev. Co.

Tell-sell Manager

Quality and standards Manager


Knowledge and important of point of sale (POS) material.

Inventory control, and fresh product rotation, first in, first out system for freshness.

Sell incremental displays (impulse buys) with promotional programs with POS materials.

Maintain appropriate Inventory levels and company assets of point of sale; ensured accounts Meets Company merchandising standards.

As a Team leader, maintained sales team records and recorded incentives. Maintained “Ride with” schedule, to coach and point out missed opportunity.

Tell Sell Manager: Devolved a plan for all Non-buying accounts and bottom 10% of buying accounts, introduced from start to finish. With an increase of 18% in sales.


Studied at: Mankato State, Mankato, Minnesota


USA Hockey Official (level 3, 31 seasons)

USA Hockey Coach (level 4, 18 years)

Board of Directors, Illinois Hockey Officials Association IHOA: below committees

Chairperson: Financial Oversight/Chairperson: Mentoring committee: HOF Committee

Sons of American Legion Post 771

References Furnished

Tommy Miller/ Business 847-***-****

Ken Johnson Friend/Business 847-***-****

Beth Baron/ Business 224-***-****

Steve Dry/ Business 630-***-****

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