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Manager Software

Location:
Lancaster, Texas, United States
Posted:
April 22, 2019

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Resume:

Vasu

Email : - ac86f6@r.postjobfree.com Mobile : 972-***-****

PROFILE:

Around 7 years of experience in System Center Configuration Manager with installing, supporting and maintaining servers/other computer systems and planning for responding to service outages and interruptions to network operations. Administer server-based networked systems, distributed applications, network storage, messaging and application monitoring and applications in garrison and at deployed locations. Security updates/Patch deployment through SCCM Server. Report generation and resolving the issues based on reports.

PROFESSIONAL SUMMARY

SCCM 2007, 2012 and CB support which includes troubleshooting SCCM infrastructure issues, backups and monitoring.

SCCM 2007, SCCM 2012 and SCCM CB (1710 & 1802) for Software Deployment and Patch Management.

Currently working on SCCM 2012 Migration project.

Experience in giving 3rd level escalation support for patching and App Deployment.

Troubleshooting and Deploying Microsoft Products, such as Windows 2000, Windows XP, Windows

Endpoint Protection 2010, 2012, Microsoft Communications Server 2007 R2, Microsoft Lync

Software Deployment Process Knowledge on SCCM with Good knowledge on Mass Software Distribution, Collection Creation and Managing Advertisements

Complete understanding of SCCM hierarchy including Central Site, Child Primary Site, Secondary Site and knowledge on how data is processed and replicated in a multi-tier architecture.

Software distribution Creating Packages and Collections.

Have experience on ServiceNow to manage Technology Service Management tasks within the firm to process, manage, report and book efforts on requests pertaining to Services, Incidents, Problem and Changes.

Maintaining SCCM Patch activities. Working towards Non-Compliance SCCM machines.

Experience in implementation, troubleshooting of SMS 2003, SCCM 2007 and SCCM Current Branch.

Experience in Client side and Server side supporting role and Active Directory Enterprise Administrator.

Excellent communication and documentation skills.

Quick learner, highly motivated, results oriented, and enthusiastic team player.

TECHNICAL SKILLS

Administration, maintenance and support of System Center Operations Manager (SCOM) 2012.

Deployment of SCCM and SCOM client to the IT infrastructure.

Experience with SMS/SCCM, WSUS SQLServers.

Experience with Migration of Servers from one domain to another.

Providing technical assistance to customers and junior technicians.

Software Configuration: Custom setup of most commercial software packages.

PC and Component level troubleshooting and repair. Experience in implementation, troubleshooting of SMS 2003, SCCM 2007, SCCM 2012R2, SCCM 1710, SCCM1802.

System Centre Configuration Manager (SCCM 2012) level 3 Support.

Client side and Server side supporting role

Good communication and documentation skills

Ability to gather information to solve a specific issue

Document and implement new solutions on specific issues.

PROFESSIONAL EXPERIENCE AND PROJECT SUMMARY

Client : TXU Energy, TX.

Designation : Sr SCCM Engineer

Role : Operations Support and Projects Execution

Project Duration : May 2017 to Till Date.

Responsibilities:

Software distribution via CM2012, SCCM 1710 & 1802.

Strong skills in CM 2012 server installation, configuration & Maintenance.

Troubleshooting SCCM client installations and having Experience with Windows Server operating systems (2012 R2).

Created collection, Packages, updated distribution points and advertised the application and checked status

reports through SCCM.

Document and inform management of technical issues. Develop technical documentation for creating

Packages and advertisements for complex applications when needed.

Specialization in installation and configuration of Windows 2008 and Windows Patch management via WSUS

Configuring Site boundaries and the Distribution points in the hierarchy.

Generating various kinds of reports from SQL Server Database.

Software distribution – Creating the collections, MSI Packages & Applications, Programs & Advertisement for Distributing Client’s standard applications.

Creating and implementing Baselines and Configuration Items.

Patch management – Patch deployments and testing and also configuration and run through checklist for any patch deployments. Security & office patches management using SCCM.

Good experience on software metering, reporting.

Maintain SCCM site systems like Management Point, Software update point, Distribution Point, State Migration Point, etc.

Backup Verification in CM2012 Primaries and Central.

SCCM Health checks on daily basis.

Monitoring the health state of all SCCM Servers & services running on those servers.

Generating the Weekly & Monthly asset report of all the systems using SCCM.

Troubleshooting server related issues.

Troubleshooting Package distribution issues to the DP’s.

Providing weekly reports to the Customers.

Environment:

SMS 2003, SCCM 2007 / Microsoft SCCM 2012, SCCM CB, SCCM Tool Platomat, CM2012, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Windows Server 2000, 2003, 2008/2008R2, 2012R2, 2016.

Client : REI, Bellevue, WA

Designation : Sr Systems Administrator

Role : Operations Support and Projects Execution

Project Duration : June 2016 to May 2017.

Responsibilities:

Creating and deploying POS software packages using SCCM 2012

Experience with Installing the SPOS to registers.

Giving admin access to all users while testing the registers.

Proven ability to work with other crew members and be able to take direction from Supervisor.

Having experience on manual Installation of POS in enterprise and store level servers.

Experience with retail related image deployment on test registers and production environment.

Installing the POS and Sales Adviser to the registers.

Reviewed weekly and monthly alerts in SCOM to help reduce alert count by configuring threshold and unnecessary alerts.

Software distribution – Creating the collections, MSI Packages & Applications, Programs & Advertisement for Distributing Client’s standard applications.

Checking connections from IIS web servers and SQL servers and troubleshooting.

Experience in SCCM rollouts, improvements, troubleshooting projects.

Assisted in the maintaining of POS server images for REI store servers.

Taking ownership of user problems, following up on the status of those problems on behalf of the user, and communicating progress in a timely manner. Documentation and escalation or closing of tickets on case by case basis.

Created collection, Packages, updated distribution points and advertised the application and checked status reports through SCCM.

Document and inform management of technical issues. Develop technical documentation for creating packages and advertisements for complex applications when needed.

Deploying POS applications through SCCM and manually on their respective REI registries.

Environment:

SMS 2003, SCCM 2007 / Microsoft SCCM 2012, SCCM CB, SCCM Tool Platomat, CM2012, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Windows Server 2000, 2003, 2008/2008R2, 2012R2.

Client : Microsoft Corporation, Hyd

Designation : Systems Administrator

Role : Operations Support

Project Duration : Oct 2015 - April 2016

Responsibilities:

Expertise on System Center Configuration Manager Package creation, package distribution, troubleshooting client-side issues and administration.

Managed Windows 2008 Active Directory, VMware Active directory Exchange Domain Administration and Microsoft Exchange 2007-2013.

Thorough knowledge of SCCM 2007 SCCM Administrator Console, Remote tools, Software Distribution, Inventory, Software Metering, SCCM Server components, SCCM hierarchies and OSD (Operating System Deployment).

Complete understanding of SCCM hierarchy including Central Site, Child Primary Site, Secondary Site and knowledge on how data is processed and replicated in a multi-tier architecture.

Having good experience in System Center Configuration Manager (SCCM 2007, 2012R2 and Systems Management Server (SMS) 2003.

Creating collections in SCCM, adding applications to SCCM console, Creating Adverts in SCCM 2007

Familiarity with SCCM distribution points, Application deployment troubleshooting.

Verity that all packages distributed the prior day have successfully reached the targeted DP.

Verify that predefined SCCM maintenance tasks are running successfully.

Knowledge of Software Deployment using SMS 2003 and SCCM 2007.

Installing SCCM clients with Client-Push.

Fallback Status Point in Configuration Manager.

Patches deployment through SCCM SUP role.

Sound knowledge on SCCM client centre tool and MP trouble shooter.

Knowledge of Windows Operating Systems and their components.

Knowledgeable in security patch processes and Software Updates.

Provide operational support and troubleshooting of system infrastructures.

Desired Configuration Management (DCM).

Environment:

SMS 2003, SCCM 2007, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Windows Server 2000, 2003, 2008, 2012R2.

Client : GD Research Canter Pvt Ltd, Hyd

Designation : Systems Administrator

Role : Operations Support

Project Duration : May 2012 to Oct 2015

Responsibilities:

knowledge on SCCM functionalities including Software Deployments, Software Updates Management, OS Deployment, Asset Intelligence, Desired Configuration Manager and Reporting

SCCM Site Server configuration & troubleshooting.

SCCM Secondary site server configuration and troubleshooting.

Experience in Operating System/Office systems, Deployment, Migration

Updating patches for Servers & Workstations

And manage Patch Testing and Patch Deployment change and Release Process

Patch Management and Software Distribution Management process using maintenance-window

Client health Monitoring with Client Status Reporting

Distributing software with MSI and non MSI technologies

Implemented SQL Server Reporting Services Point and integrated the SCCM Reports

Utilizing SQL Reporting Services in Configuration Manager 2007 R2.

Creating software packages for distribution.

Trouble Shooting on SCCM Distribution failures and Validating Packaged Applications for Deployment Readiness

Discover client machines in network

Work within and together with a highly motivated team

Excellent analytical and problem-solving skills

Experience in both process and solution analysis.

Good understanding of active Directory, DHCP, DNS

Sound technical knowledge on Win2k3/Win2K8 server administration.

Environment:

SMS 2003, Microsoft SCCM 2007, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Windows Server 2000, 2003, 2008, 2008R2.

EDUCATION

Master’s degree (M. Tech) in Information Technology, India.

TRAININGS ATTENDED

Systems Centre Configuration Manager 2007

Systems Centre Configuration Manager 2012

Systems Centre Configuration Manager 1710

Systems Centre Configuration Manager 1802

Windows 2008, 2012R2, 2016 Server Administration.



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