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Sales Administrative Assistant

Nepean, Ontario, Canada
April 22, 2019

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Juliana Bastos

**** *********** ** *, *** *B*, Ottawa, ON 613-***-**** OBJECTIVE

Work in a leading company, in an administrative position, such as administrative assistant or business analyst.


5 years of experience working as a senior administrative position in a pharmaceutical industry

Detailed oriented professional with internal auditing process Database experience – organizing and maintain records Production and distribution of marketing materials and reports Microsoft Office and Database experience.


Sept 2012- Dec


Sales Associate, Winners – TJX Canada

· Provide customer service to our clients and assist their needs in every way possible

· Ensure sales floor is clean and well organized

· Receive payment by cash, check, credit cards, vouchers, or automatic debits, as well as issue receipts, refunds, credits to customers

· Work with the close cooperation with other Sales Associates and Store Managers in a fast-paced environment.

Sept 2012- Dec


Medical Affairs Analyst, GlaxoSmithKline (Brazil)

· Created and maintained marketing reports detailing commercial market trends

· Provided training to new employees for basic and advanced processes

· Developed in-depth job aids detailing processes for successful operations

· Created flyers and new advertising materials

· Utilized database systems (CRM) to input information regarding HCP's inquiries and confidential information

· Reviewed and evaluated team reports and responses ensuring accuracy, quality, and internal compliance

Page 2


Jan 2018 – Apr


Business – Management and Entrepreneurship, Ottawa, Algonquin College Jul 2008- Jun


Bachelor in Pharmacy, Rio de Janeiro (Brazil), Federal University of Rio de Janeiro


Dean’s Honors List for academic achievements – Algonquin College Best practice in an intern audit process - GlaxoSmithKline OTHER SKILLS

Flexible to work various shifts, punctual and self-motivated Communication in English and Portuguese

Work proactively and effectively with no supervision, independently or as a part of a team

Applying critical and creative thinking skills to solve problems Time management, multi-tasking, planning, interpersonal and organizational skills

· Established and executed a process to handle complex inquiries from healthcare providers utilizing medical literature searches prior to response generation reducing unprocessed queries.

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