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QA, coordinator, Defect manager

Mississauga, Ontario, Canada
April 22, 2019

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Nirmala Reddy


Ph: 416-***-****

Professional Summary


10+ years of experience in Software development life cycle (SDLC) specializing in various roles of Testing, Coordinator, PMO, Infrastructure/Datacenter Migration, Web Application, Robotics Automation RPA/RDA, ERP SAP ECC-PLM module, BI, Business Objects WebI & Guide wire Congo’s Reports and Client sever Applications in diverse domains for Major Banks, Insurance and Investments.

Career Summary

Professional communication and Management skills interacting with various Line of Business, Senior Management, Clients, Product owner, Vendors, 3rd party and Stakeholders.

Experience in Test Planning, Coordinating, Requirements gathering, Gap analysis, Test scripts, Scenarios, Test data, Test Execution, Defects, Status reports, Sign offs.

Participated in User Stories reviews, Sprint, Retrospective & Lessons learned meetings.

Good exposure to project management like creation of templates, status reporting, Issue logs, Lessons learned and conducting workshops, Defect Management, schedule Batch Jobs.

Experienced in various large Enterprise Domains complex projects like BASEL, Compliances, SAP BOBJ BI, Credit link Business Retail banking, RPA, SAP ECC, Guide Wire, Global Risk Management (GRM) e1035 application, Migration, Manhattan WMS etc.

Project deliverables like Test Summary Report, Technical support documents, Infrastructure build/server Audits & Run Book.

Creation of CRQ’s, Freeze requests in Remedy Q, Rivermine for Change management and participate in Change Advisory Board (CAB) and Release project meetings.

Proficient testing in Functional, GUI, Web, CRM Application, Robotic automation end to end Real time artificial intelligence (AI), System Integration, Non-Functional, Infrastructure, WebI BOBJ/Cognos reports, Regression, UAT/BAT, PIV, PAT, Operational Readiness Testing (ORT), Accessibility and Compliance.

Good knowledge in testing ETL jobs for Data warehouse Datamart. Data Model, Component design, Data mapping, Logical/Physical diagrams, Business models, Data Linage, Transformation rules.

Strong knowledge in SDLC Waterfall /Agile (Scrum, Kanban) Methodology, HPQC/ALM, JIRA, Confluence, SQL, RPA, SAP BOBJ/ECC PLM, IFS Matrix, Guidewire, BI, Reports.

Supported Automation team to build the Regression test suites for the workflows.

Experienced in providing Technical, Product support and training to the End Users along with bringing process & quality improvement, Deploy code in QA env (DevOps).

Highly experienced in understanding Business requirements, HLD docs and preparation of test cases, execution and Automation, identifying gaps and improvising QA standards.

Participated in the Go-Live Implementation command center for the Infrastructure Project.

Maintained Scorecard, Test summary, Master Test Artifact (MTA) and the Master Incident logs.

Reviewed Run books with the Stakeholders, incorporated the feedbacks and submitted to the Technical writer for Gap Analysis, Signoff for final publication.

Experienced in testing and validating XML/HTTP, Restful API’s responses Web applications.

Implement testing related process improvements and post implementation walkthroughs.

Identify coverage gaps in the review meetings with Business Analysts and Solution Architects.

Defect Management, debug and Root cause analysis of defects to reduce the turnover time.

Ability to prioritize and handle multiple projects/tasks while dealing with high volume of workload, with special emphasis on accuracy and attention to detail.

Keen on enhancing and applying own skills knowledge in all aspects of process and business.

Highly motivated with experience handling projects individually and a great Team Player.

Always ready for the change and eager to learn new skills and technology.


Testing Tools

HP Quality Center, ALM, Atlassian JIRA, Confluence, Panaya (SAP), QTP, BMC Remedy, RPA/RDA (OpenSpan/PEGA/Blue Prism), Selenium exposure

Reporting Tools

Crystal Reports, Business Objects, SAP BOBJ (Finance Module), SAP IDT tool, InfoView, WebI, Cognos dashboard, Defect Reports, Jupiter (RPA Logs), ServiceOne Ticketing, Tableau.


TOAD v9.5, MSSQL, Sybase Interactive, Data Mart, SSMS (SQL Server Management Studio), SQL Query Analyzer, Oracle, DB2, HANA S4, Data warehouse ETL, IBM Host on demand, CRDM, DB Visualizer.

Operating Systems

Windows NT-2000-XP, Windows 7, UNIX-LINUX, Mainframes


Mainframes FILEAID, IMS, Citrix, WEB Services/Applications, Client/Server and Standalone applications, VM Ware Tools, Finance Center (FC), C3, Data Center (Source, Landing/Target zone), ERP, IFS, Warehouse Management Systems (WMS) Manhattan, Transportation (TMS), Labor (LMS)

Languages/Application/Web Servers/Packages

XML, SQL, .Net, Java, Visual Basic, MS SharePoint, FTP, TSO/ISPF, MS Office Suite, CRM, External Data Sources (Credit Bureau, Adjudication & Broker), Application Systems (Loan, Mortgage, Visa-TSYS), BASEL-II Enterprise Data Warehouse, HTTP, TCP-IP, AMDOCS, Web Logic, IBM AIX, Web Sphere, Vendor/Enterprise Portal, RBIS Invoker, Visual Source Safe, 5G10, Wealth management, Moody’s Analytics, e1035 Application, SAP WEBI 4.0, PEGA/Blue Prism RPA/RDA, Originate, Guide Wire (Claims, Billing, Policy, Contact Management), Congo Reports, SAP ECC/PLM/ IFS(Matrix), NetWeaver Business client

Professional training

SAP BO/BI WebI reports, QTP




Bachelors of Engineering Degree – M.S. Ramaiah institute of Technology, Bangalore, India.

Professional Experience


IMAX Corporate Inc. – Mississauga, Toronto April 2018

BA/QA Consultant: SAP ECC-PLM (ECM) -NWBC, IFS Matrix.

Engineering Change Management (ECM) is an automated workflow process for the tasks and decisions within the SAP PLM system using NetWeaver Business Client (NWBC) for gathering required approvals End to End and enabling traceability of changes in creating, requesting, approving, planning, completing and implementing to a product. The core change being introduced by this project is to Fully automate the Product Life Cycle for ECM by SAP ECC PLM systems from create to implementation for all the Engineering and Non-Engineering products very systematically.


Work with Business and Product owner for Product knowledge and analyze business/functional requirements to create user stories for process and product evalvation.

Conduct Requirements workshops with SMEs and Stakeholders to document, review and signoff

Created Test plan, estimates, scenarioes, test scripts referring Blueprints and Vendor (LevereX) documentation. Reviewed with the Business for coverage and sign offs.

Coordinate for Test environment setup and Test data for the QA testing readiness.

Used Panaya Tool a cloud-based test management, test automation for SAP GUI and Web based enterprise application for preparing test scripts, execution, logged and retested defects with root cause anlalysis (SDLC defect management), artifacts and Status reports.

Tested Work flows for SAP PLM - ECM Fast/Full track, Cost Analysis, Purchase orders, Vendor contracts and integration with other ERP and CAD Applications.

Performed Functional, System Integration, GUI, web, security, Regression and UAT testing.

Automated test scripts for regression using Panaya Cloud based tool with smart validation.

Presented demos and Job Aids in Retrospective meetings to the users.

Used ServiceOne Ticketing tool to create and close the production testing tickets assigned.

Prepared Test data for Bill of materials (BOM’s), Documents, Materials in SAP EQA environment.

Coordinated with SAP BASIS team for Security testing in setting up User Id’s for different roles (Admin, Change Specialist, Engineering, User Display) for PLM-ER Work flows.

Tested new and enhanced Reports for Matrix Field Service Management (FSM) for Data integrity, work orders, scheduling, invoicing, mobile app for Android and IOS for field staff, customer database, purchase order and verify in SAP ECC for functional and Non functional.

Trained power users of the new functionalities being rolled out.

Prepared Lessons Learned, Knowledge Transfer (KT) and project documentation in Confluence.

Environment: SAP ECC, PLM, NetWeaver Business Client, Panaya, JIRA, Confluence, Agile, IFS Matrix, ServiceOne Ticketing, COTS Application, Powerpoint, Visio and Excel.


WSIB – Government Agency, Toronto Downtown August 2017– Jan 2018

Senior QA –Guide wire/Reports

Data CR Monthly Report Enhancement project deployment to enhance the performance of the Cognos reports and data accuracy for the business.

Liaison with cross functional teams Business, Developers and architects for requirements and knowledge for successful SIT, BAT and Pre-production testing.

Co-ordinated and planned for the monthly production releases, estimations and Test plan.

Used Data Mapping design document, DDL’s, logical & Physical diagrams for creating test scenarios, test cases, test data and walked through with the Business for the sign off.

Participated in review meetings for User Stories, working on the testable story cards for Test Sprints, interacting with the Product Owner for clarifications.

Coordinated for BAT2 Test environment readiness (access for DB Visualizer DH, IC, Guidewire Claim Center, QC, SAP BODS jobs etc.), Datadumps and refresh for code drops.

Verified for the Guide Wire Claim /Billing/Policy Center & Contact Management Front end and ETL Backend for the Source / Target Fact Tables in DH and IC in Db Visualizer

Validated Congo’s Reports for the data drill down accuracy as per the Business specification.

Schedule Data warehouse ETL Jobs and Validated the data from DH, IC reports history & incremental ETL job in DataMart.

Provide Post Implementation Support during Warranty Support Period.

Log service tickets for the incidents and follow up on the stuatus for work completion

Used Data Models, component design documents to validate FACT table comparison for deltas.

Log defects in Quality Center, conduct & lead defect triage meetings on daily basis.

Created Test deliverables Status reports, Test closure reports, Burndown chart etc.

Environment: Guide wire Claim Center, Congo report, Data warehouse ETL, SQL DB Visualizer 9.2.8, SAP BODs Admin Console, ServiceOne Ticketing, HP ALM, JIRA, Data Mart, ETL, Agile, Unix, MS Office.


Robotics Process and Desktop Automation(RPA/RDA) - NGO project

Royal Bank of Canada, WPP -Toronto Downtown Jan - August 2017

Senior Consultant


Coordinated with Business and Technical teams for Requirements analysis, Robotic automation artificial intelligence (AI) process and Master Test Plan.

Created and executed test cases using the design solution, Blue prints and flow charts for single and multi RPA and RDA Bots.

Verified credentials for RPA BOTs in Test Lab for virtual and Physical test assets.

Tested end to end Robotic automation (RPA/RDA), Real time artificial intellegence (AI) for a CRM application Orginate using PEGA RPA Bots

Validated the functionality of the RPA Bots by applying standard business rules per user stories.

Validated Data captured by BOT in the structured format XML’s API’s for the Application test.

Cross verified Manually the RPA Routing queues using AFAE calculator Macros Excel VBA.

Scheduled RPA Jobs through Windows scheduler to trigger OpenSpan/Pega end to end automation and verified the configuration file.

Tested the schedule/sequence/initiation and functionality of the web services for Single and Multi Bots accessing the application Id’s in the Underwriter screen.

Validated the process and data captured in RDA UI for the Adjudicator in decisioning the Loan

Captured XML’s in HP/WebX recording tool and verified CONSUMER DATA for Auto Adjucation

Deployed Build into QA environment using IBM Urban code deploy (DevOps tool) and managing repositories from Developer branch using Git Hub.

Test Data Coordination with the CRM Application (Auto Finance Adjucation) team and Credit Breauer (Equifax and Trans Union)

Provide Post Implementation Support during Warranty Support Period

Performed Functional, System Integration for multiple legacy applications, Web, Performance, PIV, Production support and participate in Release Management meetings.

End to end happy path and Regression testing of RPA and RDA User Interface (UI)

Performed Accessibility testing using JAWS tool in the test lab for RDA UI and assist Business for new functionality UAT testing work flows.

Participated in daily scrum meetings, sprint planning, backlog grooming, sprint demo and retrospective meetings.

Verify exception logs generated by the RPA Robot and document results in Excel.

Performed Un-install and Re-install of PEGA software in the QA RDA test assets and verified for the versions, AD group and the RPA logo for the Test Assets.

Defect management, triage calls, logged, retested, Root Cause Analysis and impact of defects

Co-ordinated and completed the Application Launch Pad regression test with offshore team

Submit access request for Active Directory(AD) group from Lab info for new team members

Extract the logs from Jupiter and validate against the system application under test

Provide Technical Knowledge transfer (KT) of RPA & RDA Robotics to the Super Users

Environment: Robotics Process and Desktop Automation (RPA/RDA), OpenSpan/PEGA/Blue Prism, Originate Web Application, IBM Urban code deploy (DevOps tool), CRM, Robotic Automation- Artificial Intellegience (AI), Pega Cloud, SharePoint, Restful APIs, Jupiter, Tableau, HP ALM, HP screen recorder, Agile (Scrum, Kanban) Citrix, JAWS, WebX, XML, Windows Scheduler, AFAE Calculator, Visio, Powerpoint, Excel, .Net, VB.

Project #4

TD Bank, 77 King North -Toronto Downtown Jan - Dec 2016

Senior QA Consultant – SAP Business Objects Web Intelligence (BOBJ WebI) Reports

Project: RISE (Risk Information Strategy for the Enterprise), OSFI Compliance Program Retail Risk Management (RRM), Report Transformation (RT) SAP BO - WebI Reports


Liason with cross functional Business and Technology teams for batch job schedules, FTP raw data extracts SAS, compare source to DDM (SSMS-Data Mart) for data analysis for LOC, ODP, Direct Loans, HELOC, MTG, Home Improvement, Credit Cards, Bvisa, TD Auto Insurance, SBB, Industry sector (GIL, PCL, ACL) Portfolio catlouge, Assets, Liabilities wealth management.

Preparation of Test Plan, Test data, PCR estimates, Status report, task assignment

Prepared and executed test cases for Golden Data Source (GDS), DDM to ETL, DataMart SQL for Hierarchy, Data Quality, CRDM, CARDS Views using Reports Transformation Element List (RTEL), Data linage and Business requirements

Importing Control file, Flat files to DataMart QA Sandbox to validate for ETL Source file count

Worked on Personal credit information (PCI-RDIR) for Credit Card truncation, encryption/ decryption, Data Purge /Clean up, Profiling rules, Threshold, Dashboards

Used Data Model, Mapping documents to write and run SQL queries to validate Source, Staging, Target Tables & views in SQL Server Management Studio (SSMS)

Performed Functional, System integration and Database testing using SSMS, SAP BO WebI, SAP IDT tool, migrated data using Business cases and logic for BO Migration

Extensive execution of Regression and Non-Functional Testing of Compliance measures for the RRM Data mart using ETL Data loads and SAP Business Objects

Creation and execution of reports using SAP Bobj Launch pad (WebI) for PCL forecast, MUF, Credit MIS from Universes MAIN, MUF, Living /Non-Living wills, Dashboards and Historical data

Developed WebI Report in SAP BOBJ using different performance variables such as Dimensions and Measures using Breaks, Sections, Groups, Formulas, Filters, Prompts and Merged multiple queries for better report functionality and quicker response time

Formatted reports using Cross tab, Pie/Line/Column Charts for Monthly/Quarterly Reports in multiple formats such as Excel/PDF/WebI URL to Users and file share location

Tested various reports like Crystal, Business Objects, Voyager, WebI and Universes for Business Objects (BO) Migration

Merged the database tables using queries in SAP BO for the DataMart to validate Data against the production report and supported Production issues

Tested reports and created Story Boards for the SAP Bobj [Living/Non-Living Wills and Enterprise Retail Management (ERM)] reports

Triaged the defects completing the defect life cycle (SDLC) with Root Cause Analysis

Assist Business users in WebI report creation, BI tools and KT documentation.

Environment: SAP WEBI 4.0, SQL Server Management Studio (SSMS), HANNA S4, SAP IDT Tool, InfoView, SAS, SAP BO WebI (Finance Module), Application Systems (Loan, Mortgage and Visa-TSYS, DQ, HMT), BASEL-II Enterprise Data Warehouse/ DataMart, ETL, Report Transformation (RTEL), Data Linage, HP Quality Center, ALM, MS Visio, Excel.

Project #5

Scotia Bank, Toronto Downtown Aug 2015 - Dec 2015

Senior QA Analyst

Project: Risk Origins - Global Risk Management (GRM) application for Non-Retail Banks e1035, CARDS to ECARDS Migration

Tested Application e1035, Risk Origins which had lots of business and transformation rules

Tested Legacy Data Migration from CARD to ECARDS using Sybase Interactive DB SQL

Created and tested Entities, Facilities, Exposures, Limits, Assets, Liabilities, Customers, Adjudication, Credit cards, Wealth management application, Risk Grading, Financial Spreading, Risk Mitigates, Facility Structuring, Funding, Guarantors, Third party with Credit Decision and Non-Credit Decision workflows, functional and GUI testing

Used Risk Origins Moody's Analytics CRM tool for customer risk rating and personal information and history to validate the business rules

Tested ETL processed files (Source, Staging and Target) for legacy data mapping verification and Reports.

Interacted with developers and Business Analysts for the project related information

Environment: Risk Origins (RO) - CRM, Moody’s Analytics, e1035 Application, Sybase –Interactive SQL Database, Citrix, HP ALM, Web applications, Data Warehouse ETL, PowerPoint, Excel, SharePoint, CARDS, ECARDS, WinSCP (Windows Secure Copy), credit cards, TSYS.

Project #6

IBM/TD Bank, Toronto Nov 2013 – March 2015

QA Test lead

Projects: Credit Link Business - Retail Banking (CLKB) R14.3, R15.1, R15.2, Document Server Upgrade, Retail Compliance (RCP)

Worked closely with Test Manger for estimations PCR’s, requirements and resources/hours forecast for the project budgeting effort

Attend Business/Technical requirements walkthroughs, review flow chart diagrams of the application workflow and performed Gap analysis for system requirements spec

Created high level Test Scenarios and reviewed with the Business for signoffs

Coordinated with Offshore and Near shore resources for all the testing activities

Performed end to end shakedown testing for the application after every code drop

Coordinated with the Test Environment team for the QA test environment readiness

Coordinated with the Test Data Management and the Third-Party Credit Bureau teams (Equifax and Trans Union) for specific sensitive and Host related Test data

Using IBM Mainframes performed Backend Data Host testing and setup Business and personal customers in HOST for Master Loans and verify for compliance

Performed system Integration testing Small business banking Wealth Mangement application for all Application types (New, Amendment, Reviews), system workflows (Origination, Adjucation, Branch and CAS fulfillment) connecting many interfaces with different product Loans, Mortgages, Equity, Assets, Liabilities,Business Visa Credits, USD, Monthly payments, Fixed income plan, Risk rating based on the Credit Bureau score per the product catalogue for Business, personal and Credit Bureau customers

Coordinated for the Performance test to identify the Bottle necks for the application stress

Executed SQL queries in TOAD to verify Loan Amount, Amortization, Interest rate in Backend

Conduct Defect triage call with technical and business stakeholders and follow defect cycle

Supported the Automation team to build the Regression test suites for the project

Accountable for Test status, Test closure reports, Lessons learned, document Test results, Knowledge transfer, Root cause analysis and project communications in the share point.

Created and submitted NIR to schedule Batch jobs for different Review applications

Involved and supported for BAT, PAT & UAT to perform the required testing

Environment: Finance Center (FC), CLKB, CRM C3/S3, IBM Host on demand, HP QC/AM

ALM, Windows OS 2003/2008 (Virtual Servers), DB2, SQL, DynaTrace, Team foundation server, Application Systems (Loan, Mortgage, Visa-TSYS), Credit cards, TOAD v9.5, Credit Bureau, Adjudication & Broker, Mainframes-FileAid, JCL, CICS, Middleware, Web applications, .Net, Visio, QTP, PowerPoint, Excel, SharePoint, Change Management, Citrix.

Project #7

IBM/TD Bank, Toronto March 2013 – Oct 2013

Infrastructure Project Coordinator –Non Functional

Migration Project: Consolidation of TD Insurance and TD Auto Finance Lines of Business (LOB's) into TD Bank’s Datacenter.

Conducted check point meetings and Defect management for the Proof of Concept (POC) testing conducted by the technical team for the Migration Tool - Plate Spin in the Test lab environment and the Migration from Source to Target/Landing Zone

Created change request ticket for the Test lab environment readiness and follow up with the Change Management team for Approval and Authorization for the migration activities

Participated in the daily huddle for project updates and the Defect/Issues log status

Coordinated with SME’s for creation of support documents for migration to follow standard Enterprise process after the Migration handover to the client

Involved in documenting operations process and solutions, Runbook (operational handbook for production) for re-tooling core TDBFG tools like DDMA, HPSA, SCOM, CiRBA, TSM and upload in SharePoint repository

Responsible for tracking Defect and Problem management, Root cause for the Incidents

Publish Status report, Test summary report, Lessons learned

Environment: Plate Spin UNIX, Windows OS 2003/2008 (Virtual /Physical Servers), Database Oracle, AS400, ETL, MPLS Network (LAN, WAN), SQL, DB2, Netback up, SAN/NAS Storage, JAMS, HPSA, CA7, Middleware, Web Sphere, Data Center (Source, Landing/Target zone), Web App, Java, Visio, PowerPoint, Excel, SharePoint, Change Management, USD, Rivermine, Citrix/RAS, KeySys, HP ALM

Project #8

IBM/Loblaw, Mississauga Dec 2009 – Dec 2012

Infrastructure Project Coordinator (Operational Readiness Testing – ORT/PAT)-Non functional

Projects: Manhattan Warehouse Management Systems, PC Banking, SAP, ESB, IPFR, and Portal

Coordinated all the Infrastructure Testing activities in meeting the project Milestones.

Conduct kick-off and Checkpoint meetings, gather artifacts, logs per SOP’s

Verified Manhattan WMS Application test results for integration connectivity with the servers

Facilitated knowledge Transfer sessions to the Production Support members during the execution phase for hands on training and provided support documentation

Maintained the Score card, Test summary and the Master Incident logs

Created incident and service tickets, Change requests CRQ’s and Freeze requests form in Remedy Q tool for Change management, attend CAB meetings to review the tickets.

Coordinated for all Autosys R11 Jobs, MKSYS jobs for UNIX/AIX, Windows Reboot jobs and the Netback up scripts is set up in the Pre-prod environment for Servers (PR & DR)

Responsible for deliverables - Infrastructure Audit, Run Book (operational handbook for production), Results Summary Report

Coordinated with SMEs for Tech docs creation for PR & DR environments fail over switch over

Reviewed Run books with the Stakeholders, incorporated the feedbacks and submitted to the Technical writer for Gap Analysis, Signoff and for final publication

Conducted Lessons Learned session after the completion of the PAT with the larger team

Participated in the Go-Live Implementation command center for the assigned tasks

Environment: UNIX, AIX, Windows OS 2003/2008 (Virtual /Physical Servers), High Availability (HA), Oracle10/11g, SQL, DB2, Data guard, Team foundation server, BMC (Monitoring), Netback up, Autosys R11, IIS, Web Sphere, Manhattan WMS, TMS, LMS, ESB, Data Center, .Net, Tivoli, Visio, MS PowerPoint, MS project, Excel, SharePoint, Change Management, BMC Remedy, ITIL, HPQC.

Project #9

CIBC Bank, Toronto Downtown June 2009 – Sept 2009

UAT Analyst

Project: OBIEE

Migration of all the four cubes/applications (Frame work, Local Level Reporting, Sales management Process and Customer Management) of Retail Banking Report performance from client to online web based. This project enhanced the report functionalities as well as reporting performance. All the updates to the report performance are automated and will initiate from centralized oracle database.

Environment: Essbase, Hyperion analyzer, Oracle, .Net, SQL Query Analyzer, MS SharePoint and Team Foundation Server, MS Excel and Access, HPQC.

Project #10

Knowledge First Financial, Mississauga Dec 2007 – June 2009

QA Test Lead

Projects: RESP Insurance, Education Assistant Payment & Maturities, People Data Cleanup, Prospectus & Tax rules

Processed life & disability Insurance claims, Quotes & coverage type in STARS Insurance Console

Verified the Financial transactions in General Ledger for internal fund transfer [IFT] activity and HRSDC viewer for Grants from the federal Government.

Environment: CRM -STARS, Pay role, Business Objects, General Ledger Activity (GL’s), HRSDC (for Grants), Informatics, ETL, SQL Query Analyzer, Sales Direct, Customer website (Retail), Citrix Sales Platform, Quote console, New Agreement wizard, HP Quality center, .NET, VB, QTP, MS Outlook, Share Point, MS Excel & MS Access.

Project #11

Royal Bank of Canada, Toronto Downtown June 2006 – Oct 2007

Senior QA Analyst

Projects: DOS Migration Wave 3 - Online Branch Banking (OLBB), Life Income Fund & Prescribed Retirement Income Fund (LIF/PRIF), and MFRP Statements – Integrity (Symcore).

Performed Functional part of the OLBB Financial DOS migration for 19 UI screens like Regular/ Reversal payment, Augments, Automated transfer, Insurance Rebate, Write-Off, Fee Rebate etc.

Coordinated with the third party vendor Symcore for the testing needs.

Opened various accounts like RIF, Investment accounts, RESP, LIF/PRIF, Group accounts using Citrix Sales platform and RBIS Invoker for Central, Western and Eastern centers.

Environment: HP Quality Center, CITRIX Sales Platform, Mainframes (TSO, File-Aid, IMS, DB2), J2EE, Windows NT, Web Sphere, Microsoft Excel, Crystal Reports, Microsoft Visio, RBIS Invoker, Visual Source Safe, 5G10 and .NET

Contact this candidate