Nadia Ghebre

**** *. **** **, ************, PA **121 ● 248-***-**** ● ac86co@r.postjobfree.com

Enthusiastic young professional with a multi-faceted background and an extensive educational preparation in Public Health. Reliable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization. With considerable experience in community health, reproductive health, health policy, administration/management and customer service.

WORK EXPERIENCE

PENN MEDICINE, Univ. of Pennsylvania Health System – Philadelphia, PA September 2018 to Present

Patient Services Coordinator

Assists the practice managers & physicians in maintaining a patient-centered focus.

Supports the delivery of high quality care & assists in meeting or exceeding patient satisfaction.

Serves as the liaison between staff and physicians to ensure daily performance expectations are communicated and met.

Assists in meeting or exceeding financial/operational targets.

Leads a team of 20 staff members, coordinates appropriate staff coverage, and payroll.

Handles escalated patient concerns and involves other leadership as needed for appropriate resolution.

Assist with new hire process and employee support including timekeeping.

Other duties and administrative support projects as required.

TEMPLE UNIVERSITY SCHOOL OF PODIATRIC MEDICINE – Philadelphia, PA September 2015 to September 2018

Administrative Assistant

Handled incoming calls and other communications

Managed & maintained filing system

Recorded information as needed, updated paperwork, maintained documents and word processing

Greeted clients and visitors as needed

Contributed to the organization and maintenance of office common areas

Performing general office clerk duties and errands

Maintaining office equipment as needed

Created, maintained, & entered information into databases

DESERT ROSE – Media, PA July 2014 to December 2017

Head Server

Enhanced customer experience

Resolved customer issues promptly & appropriately

Trained new servers on customer service expectations, proper food handling, and restaurant protocols

Monitored dining room to ensure optimum guest experience

Scheduled waitstaff, approved time off, rework loads as needed

Built a network of return-customers

EDUCATION

TEMPLE UNIVERSITY: College of Public Health - Philadelphia, PA

Bachelor of Science in Public Health, GPA: 3.6

Graduation Date: May 2018

FIELD WORK EXPERIENCE

TEMPLE HEALTH CONNECTIONS – Philadelphia, PA January 2018 to May 2018

Community Health Intern

Facilitated community engagement activities and programs in North Philadelphia

Produced & administered marketing materials for various programs

Conducted public health research and evaluation

Input data entry of field work

Created & implemented health education programs for various age groups and education levels

PHILADELPHIA DEPARTMENT OF PUBLIC HEALTH- Philadelphia, PA September 2017 to December 2017

Tobacco Policy & Control Intern

Arranged community engagement efforts and supported staff at special events

Developed content for digital and social media

Conducted fieldwork, research, and literature reviews

Prepared documents for meetings, and other administrative tasks

UNITED NATIONS POPULATION FUND (UNFPA) – Kigali, Rwanda

Sexual/Reproductive Health Intern January 2015 to May 2015

Collaborated with the Ministry of Health to implement reproductive health & sexuality education in public schools

Implemented family planning projects across various provinces of Rwanda

Input & analyzed data entry of field work

Provided support in the improvement of maternal & neonatal health among individuals living in refugee camps

THE AMERICA TEAM FOR DISPLACED ERITREANS - Philadelphia, PA

Refugee Resettlement Team Member August 2014 to March 2016

Assed needs of newly arriving families of Eritrean refugees

Arranged logistic support to families with children

SKILLS

Software: Adobe Photoshop, Google Analytics, Microsoft Office Suite

Social Media: Proficient in Facebook, Google +, LinkedIn, Twitter, Instagram, Tumblr

Languages: Spanish (Moderate); Tigrinya (Moderate)

Contact this candidate