Pearland, TX *****
I am looking to further my career and build upon the skills I have acquired from many roles in my life. I excel in organization and can utilize resources to maintain the most efficient practices. I have been a stay-at-home mother of three for the last 14 years and definitely understand the importance of performing under stress. My desire is to find a company that I believe in and can feel great about dedicating my time, energy, and many skills to.
7 years of fast-paced customer service.
5+ years of front office, receptionists, and general clerical duties.
2 years of legal document analysis and data entry for litigation support firm.
2 years of experience managing a small retail business.
Currently type 50 WPM.
2003-2004 MD Anderson Cancer Center Houston, TX
Managed time for 45+ employees using Kronos program.
Purchased and maintained office supply inventories, while carefully adhering to department budget.
Completed re-organization of large departmental supplies/file room and maintained system of organization.
Answered phones and directed client inquiries.
Created filing systems and maintained them.
Forwarded all Neuro-oncology consults to appropriate on-call doctors.
Greeted, screened and directed all clients to proper personnel.
2001-2003 Daticon Inc. Clear Lake, TX
Legal document analysis and data entry for a litigation support company.
My first annual review revealed my rate of accuracy at 98%, and also ranked me in the top ten employees for production within the document analysis department.
Transferred litigation files to CD by scanning documents.
Coded scanned documents, by retrieving specified information from within the document that was necessary for filing system.
2000-2001 Certified Personnel Clear Lake, TX
Invoiced labor and equipment for piping company.
Managed everyday receptionist duties.
Used MS Excel to create a format for invoicing individual projects.
Operated basic office equipment, such as, copiers and fax machines.
7/2000-11/2000 Insurance Plus Alvin, TX
Customer Service Representative
Quoted insurance premiums to potential customers.
Sorted, logged, and posted mail using a mail meter.
Answered phones and solved customer inquiries.
Received customer payments.
High – volume data entry, phones, and filing.
1998-2000 Winslow’s Trim For Life Friendswood, TX
Sales Representative / Manager
Assisted in product sales.
Kept inventory of all products and ordered new items when needed.
In charge of the management of all monies and making necessary deposits.
Awarded employee with highest sales for November and December.
2004-2005 San Jacinto Junior College Houston, TX
Completed 21 hours of basic courses
Maintained a 3.6 GPA
1999 Living Praise Academy Houston, TX
High School Diploma