Customer Service Social Media

Autumn ***** Ambervalley Olson Ave #*, Murrieta CA 92562 • Phone: 951-***-**** • email: ***********@******.*** Skills

Self-starter with multiple years in various customer service work forces. Articulate and capable of quick learning and creative thinking. Has an artistic eye for design and marketing. Core competencies include customer relations, organization and leadership, as well as, strong communication and time management skills. Handles tasks with accuracy and efficiency. Experience

Quality Savings (Fulfilled by Amazon) Feb 2015 - current Season of Change (eBay/Etsy & Design Shows in LA & Palm Springs) Owner/ Sole Proprietor/Private Vendor

Vintage dealer on multiple platforms, including eBay, etsy and Chairish. Sourcing and buying vintage and Mid Century Modern furniture, art and collectibles to list and sell online and at local shows. Sales requires building relationships with other dealers and designers for both home and business use, including home staging and set design. Buying requires following current trends and seeking purchases with appropriate profit margins. Marketing requires social media skills and active interaction with client base at shows and online.

Pechanga Resort and Casino May 2016 - Jan 2017

Beverage Supervisor/Management

Managed and supervised staff of all public and service bars in casino and event areas. Trained staff in customer service and required performance outlines. Maintained high service standards. Reported daily sales and numbers to upper management. Organized entertainment and entertainment venues. Worked closely with all departments, including gaming and security. Redhawk Golf Course Oct 2014 – May 2016

Lead Bartender

Responsibilities included serving guests and club members responsibly and with great attention. Served at many large events and trained new staff, as needed. Sweetcheeks Studio Nov 2013 – Jan 2014

Licensed Esthetician

Performed facial skincare and waxing treatments, including chemical peels, microdermabrasion, lymphatic massage techniques, acne treatments, high frequency and general practices within scope of Esthetics license in state of California. Promoted and sold products based on needs of clients. Performed spray tanning and body waxing.

Before N After, Aesthetics and Wellness Feb 2012 – Oct 2013 Licensed Esthetician/Velashape Technician

Worked closely with owner, Tony Rosales, MSN, NP and Anna Marie Douglas, MSN, NP. Responsibilities to the company included maintenance of all Velashape clients, including the appointments and records. I also performed as the only Licensed Esthetician in the office, providing professional skin care services, waxing and product consultation Ricadonna Salon July 2011 – Feb 2012

Licensed Esthetician

Performed face and body waxing. Also, specialized in various skin care needs. Created daily skin care routines for clients and offered product consultation for in-home use. Created sales for salon and participated as a member of the salon team.

Nikstarr Inc, Southwest Valley Insurance Agency Jan 2006 – May 2011 Director/Owner/Licensed Agent

Director of Nikstarr Inc. and licensed insurance agent with Southwest Valley Insurance Agency. Performed as partner to CEO and managed daily office tasks of agency. Personal/Outside Interest

Has worked closely with the Murrieta Police Department promoting helmet safety for children/teens.

(2016 - Awarded Chief’s Citation Award by Chief of Police, Sean Hadden) Speaks publicly at various events as an advocate for child safety. Enjoys writing (in the process of self publishing a book) and has been published on multiple online support groups for Traumatic Brain Injury Awareness.

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