DAVIANNE JONES
*** ***** *****, ***** ******, MN 55124
********.*****@*****.***
OBJECTIVE
MEDICAL BILLING AND CODING
PERSONAL ATTRIBUTES
Charismatic and Motivated
Punctual, Diligent, Efficient, and Flexible
Learn New Software Quickly
Excellent Customer Service
Trained in handling Personal Protected Information
COMPUTER SKILLS
Exceptional Computer Skills
Microsoft Office Suite, Libre Office, Revolution, Websystem3, PC-ACE
Typing – 72 Wpm
AWARDS
1st and 2nd placements in competitive tap and jazz performances
Performance for violin in concours
Judges choice for performance and costumes in costume contest.
VOLUNTEER
Assisted Coordinating of OneSight program; providing free eye exams and glasses to patients without insurance
Anime Convention Volunteer; hosting discussion groups
Coordinated Office social events
EXPERIENCE
TRAINED OPTOMETIC ASSISSTANT/ OPTOMETRIC TECHNICIAN & INSURANCE COORDINATOR DRS. NORTH & WATSON, P.A.
MARCH 2014 – PRESENT
304 N. Garden, Bloomington, Mn & 2070 Burnsville Center, Burnsville, Mn
Supervisor: Eric Carlson, Gabe Dumas, Randal North, O.D. 952-***-****
Responsibilities: Conducting preliminary patient optometric screening; ordering contact lens for patients and office trial lens; authorizing and filing insurance claims and payments; update patient records and secure prior authorization on patient insurance benefits; answer incoming calls, make collection calls, and follow up calls on surveys and reviews
SHIFT MANAGER CHATTIME MARCH 2012-JULY 2014
60 E Broadway, Bloomington, MN—Mall of America, 3rd floor
Supervisor: Cindy Quan 621-***-****
Responsibilities: Handled specialized customer service needs; Assisted with revenue and stock malfunctions; prepared product for display
Reason for leaving: Improved employment opportunity
BARISTA CARIBOU COFFEE MAY 2013
60 E Broadway, Bloomington, MN—Mall of America, 3rd floor
Supervisor: Alyssa Koffin 952-***-****
Responsibilities: Registered and placed customer orders.
Reason for leaving: Temporary position
RIDES OPERATOR VALLEY FAIR MAY 2011 – OCTOBER 2011
1 Valleyfair Drive, Shakopee, MN
Supervisor: Peter Hiem 952-***-****
Responsibilities: Controlled and regulate assigned rides; utilized safety and cleanliness procedures
CUSTOMER SERVICE PLAINSBORO CLEANERS AUGUST 2009-OCT 2010
9 Schalks Cross Road, Plainsboro, NJ
Supervisor: Chris Park 609-***-****
Responsibilities: Labeled and distributed client’s personal apparel; maintained workplace productivity.
Reason for leaving: Moved for college opportunity
EDUCATION
Normandale Community College—Bloomington, MN 2008-2012
General course work
West Windsor-Plainsboro High School—Plainsboro, NJ Graduated -2008