Manager Social Media

M. Arif Iqbal

Franklin Park, NJ - 917-***-**** - **********@*****.***

https://www.linkedin.com/in/arifmiqbal/

PROFILE

Accomplished Senior IT leader with over 18 years of technology management and development experience at a Fortune 500 company. Extensive experience managing large scale, enterprise-level projects. Specializing in the planning, implementation, and quality control of complex web portals, web applications, and content management systems.

AREAS OF EXPERTISE

Technology Leadership

Project Management

Vendor Management

Change Management

Application Development

Strategic Planning

PROFESSIONAL EXPERIENCE

Senior Manager, Global Web Architecture, Avon Products Inc., Rye, NY 9/2012 – 12/2018

Served as a technical lead, subject matter expert (SME), and project manager delivering robust application platforms to engage employees and promote collaboration across the organization. Manage external vendors, as well as internal cross-functional teams, ensuring projects deliver on time and within established budgets. Project oversight responsibilities include scope definition, requirements gathering, feasibility analysis, stakeholder engagement, task prioritization, project planning, budgeting, resource management, and scheduling. Utilize mobile-first and responsive design strategies. Manage site analytics and configure real-time metrics using Adobe/Omniture and Google Analytics; assemble and provide reports for review by executive leadership. Follow Waterfall and Agile/Scrum methods to plan sprints and releases. Oversee all aspects of the project execution, data analysis, and troubleshooting.

Key Projects

•Led the redesign of Avon’s corporate site project (https://www.avonworldwide.com) on the Magnolia content management system. Key aspects include ability for the content authors to upload content through a user-friendly interface, create a mobile-first responsive site, interactive maps using google API, forms and pages, fetch press releases from IR newsfeed through RESTful API, SOLR search integration etc.

•Led successfully the efforts around migrating Communications’ web applications including the main intranet to a third-party Data Center. Partnered with migration team to assess application architecture, infrastructure needs and plan/schedule migration activities for all the applications with minimal disruption.

•Led successful creation of .NET MVC global Intranet portal spanning 25+ countries in multiple languages. Features include: site-wide faceted search, version control, granular permissions, and document management.

•Developed and hosted the #stand4her campaign website (http://stand4her.com); configured, monitor, and interpret site analytics.

•With the sale of Avon’s North American region, led the project to separate and extract the regional from global business data, migrating the content to a third-party infrastructure.

•Served on the steering committee for the Office 365 roll-out; conducted pilot testing and participated in focus groups related to the adoption of SharePoint.

•Redesigned Avon Foundation website (https://www.avonfoundation.org) and built it on WordPress platform which in turn helped reduce the cost; provided a user-friendly interface and made the user experience far better than the previously vendor managed platform. Website was design and launched in record time.

•Served as an AngularJS resource to troubleshoot, debug and enhance existing functionality of newly launched Market platform that serves over 20+ global markets (e.g. https://www.avon.mx/.) Key aspect includes, fixing “Find a Rep” section, product catalog, product gallery and other site features.

•Built a POC for migrating WordPress instances from Liquid Web Shared hosting plan to Azure Cloud utilizing Docker container. Hosted other Communications applications on Azure cloud and managed them.

Technical Manager – Webmaster, Avon Products Inc., New York City, NY 2/2001 – 8/2012

Responsible for leading a team of developers providing solutions across functional areas and global markets. Migrated physical server infrastructure to a virtual private cloud environment. Worked closely with the infrastructure team to configure servers, IIS, DNS, load balancing, and conduct performance testing. Created all change request tickets and scheduled tasks with major team members. Achieved cost reductions while improving overall system performance.

Key Projects

•Led redesign of Avon’s corporate website, delivering a comprehensive and image-enhancing site that integrated Interwoven TeamSite CMS with third-party systems. Built and coded templates; provided technical support throughout the project; collaborated with clients, external partners, and internal teams; prepared and presented status reports to key stakeholders.

•Designed and developed a global internal job site using SQL Server, a SOLR search engine to index content, and a custom API to extract jobs for display in a JSON format.

•Created a conference portal using .NET framework that enabled registrations for all major events and company meetings; designed to be accessible from outside the firewall to ensure remote access.

•Developed the Avon Foundation website and related functional intranets. Developed the Avon Salon and Spa website; work included requirements gathering, creating wireframes, and designing a style guide for the project.

TECHNOLOGY SKILLS

Project Management: Jira, Ariba, Clarity, Bitbucket, Remedy, AGILE Methodology, Resource allocation and time management, Roadmaps and forecasting, Planning and Budgeting, Collaboration, Troubleshoot reporting and communication, System Analysis, Business Communication, and Collaboration

Development: C#, HTML5, CSS, responsive web design, AngularJS, Twitter Bootstrap, JQuery, SQL, XML, JSON, ASP.NET, VB Script, Java Script, AJAX, COM, IIS, High-end Graphic/Web Interface design. OO Design and programming, UX/UI design, SEO, Wireframes, CSS, Node, REST, NoSQL databases (MongoDB), MS SQL, MS Access, MySQL, Oracle, MVC Architecture, Microsoft Azure Cloud, AWS, Adobe Creative Cloud (Photoshop, Illustrator, Premiere, Dreamweaver)

CMS Platforms and Tools: Magnolia, Interwoven TeamSite, MS-SharePoint Online (Office 365), 2007 SharePoint, WordPress, Limelight Video Streaming and Hosting service, Omniture Site Catalyst, Google Analytics, Microsoft Office / Office 365, GitHub, Adobe Acrobat, Social Media Integration

EDUCATION

Bachelor of Science in Computer Science

University of Management and Technology, Pakistan

Certified Scrum Master, Scrum Alliance

Certification: Jan 2018 – Jan 2020; License 000302553

PROFESSIONAL DEVELOPMENT

•DevOps AWS Training Workshop

•70-534 Microsoft Azure Certification Training

•AngularJS 101

•Middle Management Leadership Training

•PMP Certification Course

•MS-SharePoint Training

•Interwoven TeamSite Training

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