Sales Manager

Natacha Pamphile

New York, NY ***** ● (***) *** – 7334 ● *********@*****.***

Professional Objective: Seeking to leverage my experience and entrepreneurial skills as a strong project manager and team player to add significant value to internal and external teams and increase profitability

Expertise, Skills & Talents

Management & Leadership: Coordination, administration, teambuilding, strong analytical and critical planning

Technology: Microsoft Office (Word, Excel, PowerPoint), Outlook, Lotus Notes, and Adobe Suite (Adobe Photoshop CC, Adobe Illustrator CC, Adobe InDesign CC)

Artistic Creativity & Originality: Visual solutions, fixture design, creative management, flagship vendor elevations, and marketing event setups

Sales & Financial Acumen: Merchandising solutions, developing and managing creative briefs and fiscal budget management and forecasting

Marketing & Communications: Branding, store optimization, development, implementation and strategic execution

professional history

Luxottica Inc. New York, NY – National Headquarters

Sr. Manager Brand - In-Store Visual Merchandising, LensCrafters July 2018 to Present

Bringing consistent standards and execution across all stores; including monthly management of the department budget and critical timelines that are established with internal and global partners

·Collaborate with leadership and brand cross-functional teams to deliver consumer-centric, best-in-class marketing

·Lead all creative operations for department – including writing of strategic briefs, development of marketing elements, corporate visual store communications, process and creative pipeline (global and internal), and main bridge between Visual Merchandising and cross-functional partners in Operations, Product, Planning, Procurement, and Store Design

·Lead, plan, and execute consumer activations with multiple internal and external teams and agencies

·Develop and manage the department calendar used cross-functionally by the marketing team, global team, and other channel partners

·Design and execute materials and processes that aid in the successful opening of stores and all Visual Merchandising in store executions

Choice Events. New York, NY

Event Staff Supervisor, Freelance January 2018 to Present

·Contributed to events by overseeing registration, providing customer service and supporting Conference Managers.

·Leveraged exceptional interpersonal skills to quickly resolve customer issues and ensure optimal hospitality.

·Supervised a team of 20+ to successfully monitor and organize events that held up 12,000+ attendees

Foot Locker Inc. New York, NY – National Headquarters

Visual Communications Manager, Foot Locker/Kids Foot Locker/Lady Foot Locker April 2016 to December 2017

·Facilitated all marketing communications by serving as a liaison between the Visual Marketing, Brand, Production, Pricing, Store Optimization and Store Operation Teams

·Managed and lead the input of all marketing communications via internal and external portals, such as Task Manager and Lotus Notes

·Developed and supported communication between the internal Store Optimization, Store Operations, Pricing, Visual/Marketing teams and the external Vendor Teams by multi-tasking and adhering to limited timeframes

·Worked closely with multiple team members to build clear and precise communications including new creative solutions and capital project rollouts

·Created project briefs and worked closely with the Brand Team and graphic designers on in-store elements, window programs and other marketing tools

·Supported Visual Merchandising Directive Team with any necessary training of new creative solutions

·Approved inbox letters for the Production team and Vendor teams for in-store collateral before it ships to stores

·Worked closely with Vendor Teams on in-store projects and rollouts and supported field questions and requests

Visual Merchandising & Communications Manager, Kids Foot Locker January 2010 to April 2016

·Developed powerful visual merchandising solutions with apparel/footwear/accessories for 350+ stores by creating monthly schematics that facilitated the strategic placement of merchandise and as well as supplemental directives

·Assisted and supported in the development of elevated brand presentations, new store openings, remodels and store visits

·Collaborate with Creative, Marketing & Store Planning teams to evolve concepts into working designs which support in-store design strategy and enhance the customer experience

·Partner with store sales teams to implement and maintain high-level visual standards across all retail locations to drive strong sales results

·Enhanced the established protocol with merchant and pricing teams via weekly meetings and planograms for gathering pertinent information included in weekly communications (e.g. merchandising stories for window programs, sale setups, new initiatives)

·Managed and developed Visual program training

·Partnered with Real Estate, Retail and Store Operations teams to provide all floor set directives, as well as visual and fixture needs for new store openings and remodels

·Extensive experience in fixture design, development and delivery, as well as store design and space planning

·Manage visual design projects from conception through printing and production, ensuring achievement of merchandising and operational goals

Visual Communications Coordinator: In-Store Marketing, Kids Foot Locker/Foot Locker August 2006 to January 2010

Generated visual and promotional communications used to connect with Field associates, providing detailed instructions of specific programs and levels of execution, maintaining line sheets, partnering with merchants to keep to timelines and actively participate in marketing programs and in-store presentations inclusive of window presentation and in-store product highlight features

·Displayed knowledge of merchandise presentation with regard to store capacity requirements and strategic business initiatives

·Developed and articulated store communications for daily and seasonal merchandising directives.

·Achieved follow through by the stores

·Helped to develop and maintain store presentation standards manual for merchandise, fixtures and in-store signage

·Actively participated in the development of seasonal marketing programs and weekly promotional initiatives

Merchandiser - Footwear: Men’s Running and Cross Training, Foot Locker/Footaction July 2004 to August 2006

Supported several retail Buyers, assisting in merchandise allocations, reconciliations, and generating sales reports.

·Reviewed and recapped geographic markets, competition, and statistical trends with Buyer and Planner.

·Maintained store inventory levels appropriate to current sales trend, sales history, open-to-buy, At-A-Glance, and store performance

·Monitored out-of-stock position by store and adjusted inventory levels based on sales trends and replenishment guidelines

·Communicated w/ the field through local store visits, emails, and phone calls to stay abreast of individual store needs

·Created plans based on location, customer profile, and sales history for assorted brands

·Set up new and remodelled stores w/ optimum level of product in order to maximize new sales opportunities

Saks Fifth Avenue Outlet Division, New York, NY

Assistant Buyer/Merchandise Analyst March 2001 to July 2004

·Monitored and revised retail orders, ensuring distribution accuracy by analyzing and comparing weekly sales reports

·Served as a liaison between the Buyers, Vendors, and Stores; troubleshooting capacity and merchandising issues

·Assisted in the allocation of merchandise to stores, maximizing gross margin based on performance analysis and store trends

·Prepared quarterly Open-to-Buy Class sheets, weekly markdown sales reports, and monthly Key Buys vs New Product Flow report; updated and reconciled check books for every department

·Tracked and forecasted store sales, markdowns, and back order merchandising

·Initiated all transfer and consolidation of merchandise

Merchandise Assistant August 2000 to March 2001

·Prepared and updated purchase orders and style items for over 45 Vendors on a monthly basis

·Maintained constant communication with distribution centers, vendors and stores to minimize any potential discrepancies

·Monitor all purchase orders and ensure delivery within timeframe

·Analyzed past sales/trends to anticipate future product needs and assisted in compiling and maintaining various sales reports

community service

- Volunteered as a general assistant at the New York Pubic Library

- Event management with the Police Athletic League

- Community assistance; collection and distribution for emergency response and people in need.

Education

John Jay College of Criminal Justice (CUNY) New York, NY

Bachelor of Arts – Public Administration

professional development languages

Human Resource Management Creole – Fluent

Software Training French – Conversational

Language Proficiency Spanish – Elementary Level

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