MI-LEESHA ALANA HARGROVE
*************@*****.*** 3027 Watkins Wilkinson Road, Oxford, NC, 27565 770-***-****
EDUCATION
Gwinnett College Marietta, Georgia December 2017
Medical Billing and Coding, Diploma
Winston Salem State University Winston-Salem, North Carolina May 2013
Bachelor of Art: Communication
SKILLS
• Provide E-learning tools
• One on One Training
• Classroom Training
• Troubleshooting
• Knowledge of EMR
• EMR trainer
• Problem Solver
• Record Keeper
• Self Motivator
• Quick Software Learner
• Boundary Pusher
• Marketing
• Organizer
• Strong Communicator
• Detail Oriented
• ICD-10/ CPT /HCPCS Coding
• HIPPA/OSHA
EXPERIENCE
Intellect Solutions Alexandria, Virginia
Data Tech March 2018 – Present
• 100% travel
• Collect information needed for the assignment
• Operational testing support of various types of security equipment and troubleshooting
• Train coworkers on new equipment
South Padre Medical Center
Medical Billing and Coding Trainer Intern January 2017- March 2018
• Create and code (ICD-9/ICD-10) medical billing claims for various provider’s/build cases
• Multiple EMR software platforms
• One on one and classroom training
• Train EMR system to students
PrideStaff Norcross, Georgia
Customer Service Representative February 2016 – August 2016
• Train new employee
• Troubleshooting
• Call center
• Listen and respond to customers' needs and concerns
• Review or make changes to customers' account
One on One Training
Winston Salem State University Winston-Salem, North Carolina
Media Editing Lab Assistant August 2011 – December 2012
• Provide student support and customer service.
• Resolved computer issues
• Manage the lab areas while opening and closing the labs.
• Taught Editing Software
First Choice Home Care Oxford, North Carolina
Administrative Assistant January 2006 – December 2012
• Set up appointments and arrange meetings
• Data Entry on Sembracare
• Handle Payroll and special projects
• Handling and Filing Paper Work