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Manager Sales

Durham, North Carolina, United States
April 18, 2019

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Arnold Floyd



BA from North Carolina Central University’s School of Business May 13, 2017. Business Administration/Management 3.2 GPA.

High School- Macomber-Whitney Vocational Technical High School Toledo, OH

Working Experience

United Technologies Corporation (Buyer) 0917/18- present

Directly supported Director of Purchasing in managing over 1,000 UPCs and stock keeping units.

Developed new relations and increased company loyalty, working as a liaison between departments, vendors, and consumers.

Expedited receiving process with Distribution to ensure prompt and correct receipt of products from assigned suppliers.

Partnered with Marketing sourcing suppliers for purchased goods and identifying new and improved products as well as quality assurance.

Managed Purchase Orders and negotiated contracts with nearly 300 suppliers to obtain optimum pricing, terms, and deliveries.

Managed wholesaler inventory of seasonal brands/packages by forecasting.

Worked with Procurement Manager, SFI/FSC/PEFC groups, (Enforced Forest Certification Systems), as well as various suppliers to implement "green" purchasing process thereby resulting in sustainable certification from all three organizations

Reduced paper costs 30% by utilizing obsolete inventory, ordering just-in-time, and prioritizing shipments with the rail companies and trucking firms, putting a stop to demurrage and warehousing fees.

Monitored and implanted programs in sales, shipping, and merchandising.

Directed large sales environment that constantly met expected sales goals and reduced operation costs.

Maintained open lines of communication between manufacturers, sales teams, venders, and warehouse personnel to expedite product orders, distribution, and problem resolutions.

Collaborated with multiple buyers to facilitate the marketing efforts of new products, and development of promotions, product launches, and employee incentive programs.

Greatly reduced inventory costs by upwards of 60%

US Tech Solutions/ John Deere (Planner CTC) 1/29/2018-09/14/18

• Pull delinquency repot to verify parts that have not shipped from the supplier to find out why and establish an ETA.

• Monitor and report actual and planned raw material and packaging component deliveries and status

• Send purchase orders to global internal and external suppliers and wor to pull in and move out date requirements as needed by the 10 plants I represent.

• Daily review the production demands of the plants I represent looking for orders that should have shipped and have not and find out why from the supplier while

planning purchase order requirements, and monitor raw material and component orders and stocks to ensure timely delivery to support production schedules.

• Provide SAP order processing.

• Expedite deliveries when required for the productions teams.

• Create stock transfer orders to move raw materials and packaging components between warehouse locations and plants as needed to support production, and create delivery notes for these stock transfers in SAP MD04.

Strong negotiations skills

• Ability to read and understand engineering prints

• Ability to analyze numeric or financial information (understand quotes)

• Strong interpersonal skills, ability to build and maintain relationship with suppliers and peers

• Plan purchase order requirements and monitor / expedite delivery of raw materials.

• Create reports to track open orders, supplier confirmations, and delivery dates to ensure communication of order and delivery status

• Confirm required logistics activities are being organized for all related shipments

• Confirm availability of required labels at production point

• Reconcile month end physical inventories against SAP entries, verify invoices for approval, and assist in controlling raw material/packaging material deliveries and finished raw production at third party formulation and packaging.

Apex Systems/Lenovo (Supply Chain Planner) August 2013-June 2017

Updated management daily on any backlog supply or part issues.

Planned quarterly volumes of parts to order and supply to purchase.

Responsible for Brazil MRP planning for CCE Depot and Field Service.

Verified ETA of parts arrival from Lenovo to CCE facility.

Maintained data and updated on all parts and supplies incoming and out the CCE and Field Service

Responsible for customer communications and conflict resolution

Has proficiency in MS Office, especially MS Excel

Thrived in a dynamic, fast paced environment and contributed in a cross-functional and collaborative teams

Utilized excellent communication skills and the ability to interact with employees at all levels of an organization.

Managed evolving client expectations, needs and priorities, and collaborated with client team members to ensure effective integration with consulting and service delivery capabilities and priorities.

Lead cross functional meetings to elicit requirements from subject matter experts to determine potential conflicts/other requirements that may exist in other areas.

Kept team informed on all significant matters which members of staff must know to effectively manage their areas of accountability.

Utilized strong analytical problem-solving abilities.

Instructed, directed, and checked the work of other team members.

Analyzed the impact of change across the organization.

Evaluated the value being delivered by new and existing solutions

Facilitated Strategic Business Reviews for customers as needed.

Apex Systems/Lenovo (Business Analyst)

May 2011- August 2, 2013

Responsible for root causes analysis/problem solving and the ability to implement and drive corrective actions and efficiencies.

Built and maintains effective communications and relationships between the IT project team and management to ensure that the IT project is completed in a manner that satisfies project objectives.

Maintained supply based upon customer demand.

Lead team efforts to implement new technology and pull Access data that helped the team’s ability to solve IT issues using Access information data.

Partnered with the Finance Team to make sure proper billing was sent out to customers on order with errors and provided account feedback based on error corrections I made and history information.

Used Access Reporting system to analyze information, clean up and organize data so it could be used by management to evaluate the needs of operations department.

Worked with IT solutions to post information globally so Customer Service could help to fix their own system issues.

Organized on-hand inventory and demand data to develop a plan for the stocking of finished goods.

Pulled daily reports and updates on order status to prioritize errors and report information to management.

Identified and corrected business issues and problems and assessed how they related to the respective business processes.

Analyzed business processes (with respect to ERPs) in order to recommend business process re-engineering to resolve business issues.

Compiling of data and development of the plans to use available information concerning inventory transactions, product transfers, and sales order entries

Collaborated with Business team members and quality assurance to ensure accounts were updated and corrected in a timely fashion for billing purposes.

Responsible for customer communications and conflict resolution

Apex Systems/ IBM Durham, NC (Fulfillment Manager/ Helper Coordinator )

April 2004-May 2011

Coordinated and executed inventory plans by optimizing system parameters and material replenishment strategies to achieve inventory/asset management and material flow goals.

Build and maintain a effective on going communications and relationships between the IT project team and management to ensure that the IT project is completed in a manner that satisfies project objectives.

Maintained inventory levels for customer orders in SAP Inventory system.

Kept clients updated of the status of their shipments and tracking information.

Managed and advised customer on latest updates on new x-series servers and follow on models.

Performed project data entry.

Communicated with materials team to verify parts availability for future orders.

Focused on past due orders and reports and prioritized to ship as soon as possible.

Drove continuous improvement of the supply base by using the Achieving Excellence process and PDC on-time delivery criteria any problems or irregularities discovered within assigned transactions.

USCO Logistics/Northern Telecom (Fulfillment Center Manager)

May 2000- April 2004

Helped to initiate new work process flow for the new Customer Fulfillment Center and helped them with their first ISO certification.

Trained personnel and conducted 30 day, 60 day, 90 day and yearly evaluations for new employees in the shipping and receiving area.

Instructed personnel on how to conduct daily, weekly, and monthly inventory counts.

Builds and maintains effective on-going communications and relationships between the IT project team and management to ensure that the IT project is completed in a manner that satisfies project objectives.

Prepared International and domestic documentations.

Picked, packed and shipped customer orders and verified orders for correctness.

Conducted inventory counts of material in stock and made management aware of any issues in a timely manner.

Processed and followed Shipper’s Declaration Letter of Instructions accurately.

Conducted inventory control including reviewing inventory reports, doing audits, coordinating action plans for improvements.

Received materials including bulks and perform goods receipt in SAP, and verification of PO, and movement of material to storage location.

Processed documents through the appropriate system in a timely manner to ensure compliance with established deadlines.

Performed weekly, monthly, and quarterly cycle counts.

Verified confirmation of delivery dates on all purchase orders.

Managed the pick pack and ship of Customer Fulfillment Center. I instructed and managed the in box inspection process to provide accurate accountability of all inbound and outbound shipments.

Helped with the planning of the warehouse floor shelving so that we optimized the first in first out (fifo) system.

Traveled to different locations of company sites to train their personnel on company processes over a three month period.

Worked with upper management on process improvements and other action to help with continuous improvement.

Burnham Corp./Xerox, Compaq (Warehouse Manager) April 1995- May 2000

Managed warehouse operation for third party logistics company managing parts for customers.

Builds and maintains effective on-going communications and relationships between the IT project team and management to ensure that the IT project is completed in a manner that satisfies project objectives.

Picked, packed and shipped customers products to locations based on orders for products.

Responsible for HR function which include recruiting/hiring, conducting performance evaluations, training and development, and counseling/disciplinary action

Received in customers products and verified it for accuracy according to BOL.

Put away customer parts and verified location before entering the physical location in SAP system.

Conducted cycle counts and verified inventory on hand was accurate on daily and weekly basis.

Managed 6 personnel and assigned duties daily based on the needs of the business.

Conducted evaluations and processed payroll for all personnel.

Hired and disciplined personnel in accordance to company policies.


Systems Experience

SAP CRM, Oracle Peoplesoft, SAS, SharePoint, FTP, SOLAsphere, EF, TMR, WMS, GPSM, MOL, AS400, Mas 200, Baan, Access Reports, MS Word, Excel, Outlook

Languages- English, Spanish, and Mandarin Chinese

Military Service-

US Navy San Diego, CA Petty Officer 3rd Class Aviation Administration

October 1990–April 1995

Served the United States Navy as a Plane Captain for F-14 aircraft and scheduled aircraft maintenance as aviation administration for squadron VF-51at NAS Miramar in San Diego, CA.

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