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Manager Account

Rutland, Vermont, United States
April 15, 2019

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Regional Account Manager

Handled all Customer Account / Client service requests.

Planned and presented Clinical Trainings for Medical, Federal Judicial staff. Interpretation of the Urine Drug screens and results.

Recuperated approximately $250,000 -. $300,000 annually due to Improper diagnosis coding or Insurance codes.

Represented Dominion Diagnostics at trade association meetings to promoting the advances in our Drug Testing. Influencing Others to use our Lab VS. the competitor.

Serviced and Maintained 70+ in Vermont as New York. Established and Maintained Interpersonal Relationships in the field of Addiction.

Started 9 new accounts in my first 6 Months as Regional Account Manager.

Followed all Compliance with Standards including HIPPA

Experience with: Adobe Systems Office Suite, Microsoft Office, NetSuite NetCRM, Notebook computers, Salesforce software, Salesforce CRM*

Regional Account Manager

Dominion Diagnostics

North Kingstown, RI

May 2014-October 2018

Recuperated Approximately $300,000. annually in improperly encoded Diagnosis codes to insures and billing for Do minion Diagnostics.

Services and Maintained 70 Accounts throughout Vermont & New York

Started 9 new Accounts in the first 9 months as a Regional Account Manager in 2016.

Represent Dominion Diagnostics at trade association meetings to promote products.

Having the ability to multitask. In addition to my current role I would take on the whatever was needed whenever needed roles: Collector Supervisor, Sales, Account Management for our Region.

Established and Maintained Interpersonal Relationships with all accounts and their staff.

Oversaw and Evaluated Information to Determine Compliance with Standards

Experience with: Adobe Systems, Microsoft Office Suite, NetSuite NetCRM,

Notebook computers, Salesforce software, Salesforce CRM

Specimen Collector, Dominion Diagnostics

Rutland, VT. November 2009-May 2014.

Some College- Criminal Justice/Law Enforcement- Community College of Vermont

Rutland, VT. June 2006-September 2008

Silver STAR Award Recognition for Outstanding Performance in 2017

Received Recognition of Outstanding Job Performance & Embodying the organizational Standards for Excellence. Working with IT Dominion was able to launch the first computerized Randomization system in 2017 for the creation & implementation of the first ever computerized Randomization System.

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