Office Manager/ Administrative Assistant / Customer Service / Bookkeep

Debra V. Taylor

** ****** ******, *********, *******, 30238, 404-***-**** *********@*****.***

Office Manager/ Administrative Assistant / Customer Service / Bookkeeping/Sales

Skills:

Executive Assistant-C level, Management/Supervisory, Customer Service, Sales, Budget Preparation, Evaluation and Assessment, Medical Terminology, ICD-9-CM Coding, Typing (55 WPM), Ten Key (10,000 ksph), Windows 7 and XP environment, Microsoft Word, Excel, Access, PowerPoint, Publisher, Outlook, Lotus Notes, CMIC database, AS400, Infinite Campus, AESOP, Sub Finder, Schoolcash.net, Online Treasury Banking Manager, General Level Accounting/Bookkeeping/Payroll Skills, Office Practices, Electronic/Manual File Management, Time Management, Calendar Management, Travel Coordination, Proposal Development, State of Georgia Notary Public

Professional Experience:

Bookkeeper

•Under general supervision provides accounting support to assigned school level (elementary, middle and high). Acts as a liaison with internal and external contacts (parents, community, etc.) within the district.

•Maintains bank accounts, including monthly balancing; makes bank deposits, reconciles bank statements, and compiles school/system reports.

•Performs all accounts payable and receivable transactions for the school; Subject to monthly and yearly audits.

•Records attendance for staff; maintains administrator and staff personnel records. Serves as liaison to the central office in the handling of insurance matters, workers, compensation claims, hiring and terminating, etc.

•Maintains inventory of office supplies and equipment for the school.

•Prepares and processes purchase orders and work orders as needed.

•Performs other clerical duties as needed; assists students, etc.

•Approve/Terminate employees in Personnel Action module

Administrative Assistant

•Confidential Secretary to Principal at Forest Park High School

•Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

•Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

•Arrange conferences, meetings, and travel reservations for office personnel.

•Coordinate and direct office services, such as records, departmental finances, personnel issues, and housekeeping, to aid executives.

•Managed daily corporate operations and administrative support to 4 Principals and 1 Project manager.

•Proofread contracts and edited and developed proposals for projects.

•Managed expenses and expense report; processed accounts payable and receivables.

•Created and manage efficient filing systems for office and transform records into retrievable access.

•Scanned company aerials and images into electronic format for easy access to projects, distributed building plans.

•Coordinate travel and process travel in AS400

Medical Records Intern

•Protect the security of medical records to ensure that confidentiality is maintained.

•Review records for completeness, accuracy, and compliance with regulations.

•Release information to persons or agencies according to regulations.

•Thinned duplicate MARS, POS, PT, and OT from medical records.

Office Manager/ Regional Coordinator

•Supervised administrative staff and managed corporate operations

•Investigate complaints, disturbances, and violations and resolve problems following management rules and regulations.

•Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

•Conduct research, compile data, and prepare financial papers for presentation to executives, committees, and chairman of board.

Operation Manager/Sales

•Directed all operational aspects including distribution operations, customer service, human resources, administration, and sales.

•Met goals and metrics while managing budget and allocating funds appropriately.

•Brought out the best of branch’s personnel by providing training, coaching, development, and motivation.

•Located areas of improvement and proposed corrective actions that met challenges and leveraged growth opportunities.

•Addressed customer and employee satisfaction issues promptly.

•Adhered to high ethical standards, and complied with all regulations/applicable laws.

•Networked to improve the presence and reputation of the branch and company.

•Assessed local market conditions and identified current and prospective sales opportunities.

•Opened and closed financial institution as scheduled.

Work Experience:

Clayton County Schools Bookkeeper/Secretary II Forest Park, GA 10/2014 –Present

Calvary Baptist Church Administrative Assistant Jonesboro, GA 10/2008-10/2014

Golden Living Center Medical Records Intern Atlanta, GA 7/2012-8/2012

E.W. Bowen & Company Executive Assistant/Office Manager Atlanta, GA 12/2004-9/2008

Education:

Atlanta Technical College AAS/Health Information Management Atlanta, GA 5/2013

Diploma/Health Information Coding;

ICD-9 Coding; Medical Terminology

Atlanta Technical College Certification/Introduction to Computers Atlanta, GA 1/2011

Brannell Institute Administrative Software Specialist Decatur, GA 1992

Commonwealth Bus. College Business Management Merrillville, IN 1986

Comp USA Time Management/Microsoft Office Suite Atlanta, GA

Grant Writing

National Career Readiness Silver Plus Certificate-5R4QBFF32DYO Atlanta, GA

http://www.act.org/certificate/verify.html

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