Manager Case
Resume:
Damaris Ortiz
Tampa, FL. 33613
Tel. 267-***-****
**************@*****.***
EDUCATION:
Drexel University Philadelphia, PA
Bachelor in Health Services Administration Graduated May 18, 2006
Community College of Philadelphia Philadelphia, PA
Associate Degree in Cultural Science and Technology Graduated May, 2003
EXPERIENCE:
Education Advantage September 2016-May 2018
Relief Parent/Education Coordinator
I work for a Residential/Group Home with teenagers from ages eleven to eighteen years old. I am responsible for Incident Reports and School progress report. I assist the house parent with setting school meeting, providing tutoring services when needed. I assure they follow all program rules including assigned chores. It’s my responsibility that their basic needs are met daily. I was also a leader and mentor to staff and clients.
Youth Family Alternative (YFA-W)
Case Manager December 28, 2015 - September 14, 2016
I work for the department of children and families. I was responsible for coordinating and servicing families from diverse cultures and backgrounds. Some of my duties are: Home Assessments, Home study’s, Incident report, case plans, court reports and entering notes in the system in a prompt matter. Assess for safety and for family to complete all case plan task. As a Case Manager, I provide referrals and assure that the client is able to comply with the agency/court recommendation. As a case manager I am effective, efficient and reasonable. As a Case Manager, I am empathetic and client-centered. Handle case assignments, draft service plans, help clients achieve goals and to be self-sufficient. Advocate for family, arrange staffing meetings, arrange visits with family, review case progress and determine case closure
Turning Points for Children October 3rd, 2014 – July 18, 2015
CUA Case Manager 3 (Certified)
Responsible for Conducting interviews with individuals requiring agency services including requests for temporary shelter, placement of children or unusual and difficult social service cases; make home visits to families of emotionally disturbed and/or problem children; elicits data to ascertain nature and extent of complaint, severity of problems, potential danger to individual, and/or facts and circumstances relevant to requests; reviews case record for client's and family's profile, socio-economic history, previous treatment and service experiences, and/or special problems and family history, Plans for the appropriate placement of individuals in a kinship or family foster home, Monitors and evaluates activities of agencies contracted to provide a variety of social services; visits, home assessments and Truancy issues.
Carson Valley Childrens Aid February 2012 to February 2014
Flourtown, PA (part-time)
Case Worker
Responsible for Admission and Discharge, Responsible for Home assessments,
ISP, Quarterly, Monthly reports from all residents, Structure notes for DHS, Court Hearings. Contact with DHS case workers, Children Advocate, Mobile therapist and other professionals pertaining to the case.
Carson Valley Children’s Aid October 3rd, 2011- February 12, 2012 Flourtown, PA (temporarily)
Youth Care Worker III (Residential)
Responsible for assisting in the direct implementation of the Agency and cottage programs.
Insure for the health, safety, and well being of the resident in accordance with the goals of the individual treatment plan. Attend and participate in scheduled meetings.
Implemented and actively participated in the cottage and Agency programs, i.e., clothing hygiene, chores, nutrition, etc. Adhere to the Agency’s policies on client’s rights, confidentiality, and cultural competence.
Meet the Agency and regulatory group standards on written reports to include, but not limited to: * Critical Incident Reports *AWOL/ELOPE
* Progress Notes *Intervention Log
* Daily Log *Child Care Reports
Carson Valley Children’s Aid Flourtown, PA
Diversionary Case Manager (Prevention) January 16, 2007 to April 2009
*Provide case management. services to families focusing on self-sufficiency,
*Child abuse prevention, parenting skills and early childhood development
*Provide in-home assessment, offered bilingual services (Latino community)
*Aids parents in finding resources; Provided advocacy and support to families in obtaining services
SKILLS/RELEVANT COURSEWORK:
Bilingual English-Spanish- with Excellent Communication Skills.
Excellent Customer Service and Proficient in Computer Skills.
Medical Terminology/ Ability to travel, Ability to work flex hours
Culture sensitive, Team player, Strong Time –Management and Organization
CERTIFICATION:
Child Welfare
CPR/First Aid
AIDS Home Care
Contact this candidate