GLADYS SHUVAI MAFOTI
** ******* ******, ********* ****, Johannesburg, South Africa
+27-73-263-****; +27-61-808-****; ******.******@*****.***
Experienced personal attendant and caregiver with an administrative background in correctional systems and a solid educational foundation in administrative and computer literacy. Currently seeking work as a home health aide, medical assistant, or similar, offering the prospect of continuing professional education and development in health care.
Outstanding interpersonal and communications skills with various populations, and demonstrated ability for understanding and flexibility in demanding situations
In-depth understanding of office administration
Successful record of effective client management and handling
PERSONAL ATTENDANT/HOME HEALTH AIDE: Johannesburg, South Africa 2008 – Present
Provided daily care to elderly/disabled clients ranging from 3 to 24 hours (live-in) per day
Adjusted services to clients’ changing needs and circumstances
Services offered included:
oPersonal care and hygiene services; attendant care; sleep-over care
oFamily caregiver relief
oMedication reminders
oHousekeeping, meal preparation and serving, and laundry; assistance with pet care
oMedical appointments and shopping
oHelp with home maintenance
oCompanionship and hobbies; advice on healthy living practices and basic life decisions
SECRETARY TO NATIONAL CO-ORDINATOR, COMMUNITY SERVICE, HARARE MAGISTRATE COURT – Harare, Zimbabwe 1998 – 2001
General office administration
Recording minutes during executive and national committee meetings
File management and maintaining security of confidential files
Calendar management
Data capture and transcription
Receipting, banking, and cash handling, and stores reporting
SENIOR TYPIST – ZIMBABWE PRISON OFFICERS 1991 – 1997
Manning reception
Supervision of junior officers in typing pool
Typing and filing of documents (all kinds)
Compiling prison statistics
PRISON OFFICIAL – ZIMBABWE PRISON SERVICES 1986 – 1990
Escorted and maintained security of prisoners
Confidential and timely updating of prisoners’ files
GLADYS S. MAFOTI PAGE 2
PERSONAL DETAILS
Nationality: Zimbabwean
Marital Status: Single
Home Language: Shona
Second Language: English (Excellent Spoken, Written, and Reading Proficiency)
EDUCATION
LCCI PRIVATE SECRETARY
Business Administration, Business Practices, English for Business
NATIONAL FOUNDATION SECRETARIAL CERTIFICATE
Office Practices, Typing, Commerce, Business English
COMPUTER LITERACY
MS: Word, Access, Excel, PowerPoint
GCE (General Equivalency Certificate) “O” Level – Cambridge
Subjects: English Language, Shona Language, Commerce and Accounting, Food and Nutrition, Fashion and Fabrics
EXTRA—CURRICULAR ACTIVITIES
Volunteer Work: Counseling Ministry, CCJ
Activities: Church Participation, Travel, Reading
REFERENCES
Pastor S. Kadiwa: City Gates Church. +27-78-438-****
Mrs J. Moyo, Zimbabwe National Prison Headquarters. (+263) 4 706 501-4
Mr. and Mrs. W. Spieteri: +27-11-462-****; (+27) 84 700 – 0815 (Mobile)
Dr. Michael Lindemann: +1-908-***-**** (New Jersey. USA) – *************@*****.***