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Customer Service Manager

Location:
Hamilton, ON, Canada
Salary:
18
Posted:
April 12, 2019

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Resume:

Rachel Skinner

RECE

Jarvis, ON N*A*J*

******.************@*****.**

647-***-****

Willing to relocate: Anywhere

Work Experience

Volunteer Work

Whispering hearts horse rescue - Hagersville, ON

February 2019 to Present

Mucking stalls, filling hay bails, preparing soft hay cubs. Early Childhood Educator

YMCA of Hamilton Burlington Brantford - Brantford, ON February 2017 to Present

Responsible for making lesson plans around children's interest. Responsible for communicating with families about children's day. Ensures daily routines are incorporate. Performs housekeeping duties. Supports children throughout the day based on interest. Document children’s interest. Incorporates play learn

Pre K Teacher/Reggio inspired coach

Parkview Children's Centre - Burlington, ON

December 2014 to February 2017

Pre K Classroom at the Orchard

• Ensures daily routines incorporate core concepts of "How does learning happen" (belonging, exploration, expression and well-being)

• Ensures all actions and activities meet Child Care Early Years Act

• Implements Health and Safety Standards.

• Performs housekeeping duties

• Shares the responsibility for planning, preparing and implementing a Reggio-inspired curriculum that is responsive, stimulating and developmentally-appropriate.

• Assists in the preparation of curriculum plans for intentions of the week and has them approved prior to implementation.

• Supports children through a Reggio-inspired emergent curriculum approach

• Establishes and maintains regular communication with parents

• Prepares, maintains, and supervises classroom and playground activities.

• Works in partnership with classroom team members

• Collaborates with Resource Consultant concerning implementation, set up of programs and activities for children with differing abilities.

• Participates in ongoing professional growth and development

* coach staff in how to make their classrooms look more Reggio inspired Preschool Teacher

Peekaboo - Oakville, ON

January 2014 to December 2014

• Making lesson plans around the children's interest

• Changing diapers

• Communicating daily with parents

• Filling out daily reports

• Establishes and maintains regular communication with parents

• Pipeline (milestone/ report cards)

• Making sure the environment is clean and safe

• Participates in ongoing professional developments/ Monthly meetings Cashier

Pet Valu - Mississauga, ON

July 2008 to April 2014

• Key holder/ Manager

• Balance tills, training new employees

• Product knowledge in pet care, deliveries

• Customer service skills, ordering products

• Making end cap displays, open and closing the store Field Placement, Early Childhood Educator

Student

Peekaboo Child Care

February 2010 to January 2011

2010

• Worked directly with children from ages 2 1 2 to 6 years

• Planned various activities in large group settings, small group settings, added new materials to interest areas and outdoor time.

• Assisted children in play, remaining at there level and following there lead

• Helped in maintaining a safe and clean environment; cleaning tables before and after serving food, scanning area for hazards and unsafe actions.

Co-op/ Volunteer

Elmcrest Elementary School - Mississauga, ON

2004 to 2010

• Made work sheets lessons plans

• Helped children with work

• Helped with behavioral problems

• Helped get them dressed

• Read to children

• Help children with their letters/ numbers

Student

Peek-a-boo Childcare - Oakville, ON

January 2009 to April 2009

• Senior Early Childhood Educator in a Preschool classroom, ages 2 1 2 to 3 1 2

• Completed program plans around children's interests and developmental level

• Maintain a safe and organized classroom & follow routines and classroom schedule

• Made sure the environment was clean and safe for all the children at all times Education

Bachelor of Early Childhood Education Honours in Honours bachelor degree in early childhood education

Brock University - St. Catherine's, NL

2011 to 2014

Diploma in Early childhood education

Sheridan Institute of Technology & Advanced Learning - Oakville, ON 2008 to 2010

Certifications/Licences

Food handlers

March 2018 to March 2023

Additional Information

• Registered Early Childhood Educator Diploma 2010

• Bachelor of Early Childhood Education Degree 2014

• Experience in working with children varying in ages from infants to 6 years of age

• Proven ability to plan and implement age appropriate activities for various age groups

• Valid Standard First Aid and Level "C" CPR.

• Negative criminal records check and vulnerable sector screen

• Experience in High/Scope, play to learn, Reggio Emilia, theme based and kindergarten

• Great communication skills, great listener, and willing to learn and expand my knowledge.

• Technology: Windows 7

• Solid knowledge and competence with MS Office, particularly Outlook and Excel

• Knowledge of the Child Care and Early Years Act

• Ability to lead children in various activities that involve around their interests and provide opportunities for creative expression; activities included storytelling, arts and crafts, dramatic play.

• Small-group time, large-group time, and transition times.

• Preschool Child Observation Record (COR)

• Preschool Program Quality Assessment (PQA)

• CPR see registered May 2018

• Food handler certificate March 2018-expiration March 2023



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