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Engineer Test Cases

Location:
Alpharetta, GA
Posted:
April 12, 2019

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Resume:

TINA SAMA

(Email: ac82v5@r.postjobfree.com)

LinkedIn: https://www.linkedin.com/pub/tina-sama/a5/859/102

SUMMARY

Around 8+ years of experience in IT Industry in Quality Assurance with specialization in Salesforce and SF1 implementation testing, Web Applications & related B2B Web Services Testing, Content testing (based on LMS- learning Management System's SCORM / AICC compliance), Process management/assurance,.

Complete hands-on in Functional Testing, System Testing, Regression Testing and Compatibility Testing.

Possess good hands on analyzing the requirements, writing Test Cases, executing Test Cases and logging the defects.

Experience in using SF1, Version-One (for SCRUM),JIRA, Pivotal Tracker, Quality Center (Test Management tools) for requirements coverage, Test case creation, Test case execution, defect tracking, Traceability Matrix and defect reporting.

Hands-on in Web services API (SOAP & REST) testing using SoapUI tool.

Experience in testing data with multiple relational databases; hands-on in back end testing using SQL statements.

Participated in complete software development life cycle (SDLC) starting from inception (contributing to what could be done and what are the existing challenges) till the product delivery. Current experience on SCRUM based agile methodology delivery model.

Experience in performing testing applications on Unix based systems & on Windows; and cross-browsers testing.

Sound presentation and technical documentation skills. Self-starter with ability to learn and adapt new technologies quickly.

Effective interpersonal and communication skills.

TECHNICAL SKILLS

Tools : VersionOne, JIRA, PivotalTracker, KnowledgeHub (LMS), HP ALM 12.2, SoapUI, PL/SQL Developer

Operating System : Linux, Windows

Languages : HTML, Java Script, SQL

Databases : Oracle, mysql, Developer Console

Testing Verticals : CRM, eCommerce, Collaboration Portal, LMS products (WBT, CBT, ILTs), Consumer Collection Compliance.

PROFESSIONAL EXPERIENCES

Position: Sr.Quality Analyst Jan’17-Till Date

Company: SAGE

Project(s): MarketPlace(MKTP), Customer and Partner Community

Team Size: 11

Roles & Responsibility

Responsible for creating and executing Test Cases for all 3 projects i.e. MKTP which is similar to the salesforce app exchange, Customer and Partner Communities.

Lead the UAT’s i.e.from setting up the UAT environment with test users (with different permission sets and profiles), test data, scheduling defect tracking calls.

I was also responsible in stream lining the existing QA process in our Engagement system team by identifying and implementing the workflows in JIRA, building up our QA repository

Gathering all the requirements from the business for shorter releases in BAU.

Was responsible for the sprint end demo to the business following the agile methodology, along with leading the standup.

Assisting and reviewing the SOW’s for our consulting firms

Environment: Cloud based – Salesforce, JIRA

Position: Sr.Quality Test Engineer May’16-Till Date

Client: MedAsset

Project(s): HCM Integration, Community Portal and Contract Management

Team Size: 7

Roles & Responsibility

Responsible for creating and executing Test Cases for all 3 projects i.e. Contract Management (for aTermination-Record Type on an Opportunity), Community Portal (their nThrive portal) and the HCM Integration (Integrating MedAssets with Precyse employees) . Cases were created in Excel.

Validated the data merge for Medasset and Precyse Employees,(SQL queries and Field Mapping for the dimension and facts tables)

Followed SCRUM based agile methodology and met with the team for the weekly & for the planning purposes (Daily Standups, Sprint Planning, Stories estimation, Sprint Review and Retro).

Environment: Cloud based – Salesforce, JIRA, SQL Server, PeopleTra

Position: Quality Analyst Oct’ 15 – Apr’16

Client: AutoTrader Group

Project(s): DOF-Pricing/Quoting

Team Size: 6

The DOF Pricing/Quoting project for AutoTrader Group, was to provide a viable & accessible replacement from their current media pricing tool to the salesforce.com platform. This project enabled the pricing team to maintain and administer the pricing factors more easily as well as they had greater visibility to the pricing activities and trends in the field the sales field.

Roles & Responsibility

Responsible for creating and executing Test Cases for the DOF-Pricing/Quoting Project.

Created test data around the test cases for the pricing tool.

Created Tasks and Tests in VersionOne against the stories for each sprint.

Followed SCRUM based agile methodology and met with teams weekly in meetings for planning purposes (Daily Standups, Sprint Planning, Stories estimation, Sprint Review and Retro).

Performed Weekly Story Demo and Acceptance for the business owners.

Used ‘Developer Console’ & workbench for all the database queries.

Compared and tested the new tool against the old pricing tool with the business owners.

Validated the UAT environment for the business.

Validated the Change Set performed from and to the different Pricing/Quoting environment.

Tested the quoting/pricing functionality in SF1 and provided the feedback to the Project Manager.

Environment: Cloud based – Salesforce, Force.com, VersionOne, HP ALM

Position: Quality Test Engineer Feb’ 14 – May ‘15

Client: National Christian Foundation

Project(s): GX Donor Portal

The GX Donor Portal for the National Christian Foundation (NCF) is a multilayered system for processing charitable giving. The system provides user account information, Processes charitable giving, Stores donor and charity information, Tracks charitable giving activities & Assists with goal planning for charitable gifts.

The three main components of the GX system are: Salesforce – User interface to various Donor Components/Objects, Jitterbit – Data transformation middleware application on Amazon EC2 & Stellar – Enterprise Resource Planning (ERP) software. These system components interact with other outside resources, such as Authorize.net for verifying credit card information and an SQL database on Amazon EC2 to parse data.

Roles & Responsibility

Responsible for creating and executing manual test cases and scripts around Donor Site (Customer facing site - which is powered by Salesforce implementation) both from Unit testing & Functional Flows perspective.

Development, staging & production access to cloud based Sales force to verify development, enhancement and defects.

Interact with SKUID team to verify their components / objects as per functional documents.

Discuss requirements with business users and technical developments with developers.

Used “Pivotal Tracker” for Defects Management and Reporting. “Redline” tool to Capture defects and report it in Pivotal Tracker.

Hands-on on documenting any unexpected anomalies or defects identified in testing with instruction of how to recreate each.

Tested and verified data flow with all the subsystem like Jitterbit and then finally into Stellar ERP. Data flows via shared CSV files holding the transactional data.

Verified the data at AWS & at SalesForce using dataloader / developer tool through complex SQL queries like Data comparisons & count (via executing Stored Procedure), CTEs (Common table Expressions).Also, used SOQL (for select and update).

Backend SalesForce Reports Generation (Adding/editing Report Types)

Validation failed UAT case reported by various user entities under Salesforce subsystem and log appropriate defect item for developer to look into.

Environment: Cloud based – Salesforce, Jitterbit, SQL Server, Stellar ERP NS500

Position: Quality Test Engineer Nov’ 12 – Feb’ 14

Client: AssignCorp

Project(s): Cruun.com

Role: Process & QA Tester

Cruun is a collaborative task management system for small businesses and independent consultants. This system allows small companies to work together in teams by focusing on the conversation within the team. Clear communication builds success. Cruun replaces long email chains with a (facebook type) conversation in your browser. Users can create portfolios, projects and tasks. They can organize tasks, edit tasks, track the status, view pending tasks & assign tasks to others. The website also provides security driven capabilities to restrict users based on their role to edit certain properties of a task. Cruun operates in a web browser, with iPhone and android apps coming soon.

Roles & Responsibility

Test Web Application and the Web Services deployed on Tomcat on the Red Hat Enterprise Linux.

Tested the View/Edit Task functionality for various access levels – creator/owner, assignee, observer of the task

Tested the View Folder List, and Folder View/Edit pages.

Load/save default task list view with data in xml document. Make sure it according to latest xsd.

Define and develop Test plan and Test cases based on business requirements and screen mock ups.

Perform System and Functionality testing involving GUI Testing, Functionality Testing, Database Testing, Regression Testing, Integration Testing, Performance Testing, Browser Compatibility Testing, Security Testing, Usability Testing other related testing of web applications.

Execute Positive and Negative Testing on application functionality.

Use SQL queries to verify data accuracy and validity.

Tested Web Services APIs using SOAP xml message using SoapUI.

Tested Web Services REST APIs using browser plugin.

Defects were tracked, reviewed, analyzed and compared using Quality Center

Escalate unresolved issues to team leads and participate in Defect tracking meetings.

Attend QA team meetings and provide test status updates.

Lookup application log and Web Service call logs on Unix system to verify the execution.

Environment: Java, J2EE, Web services, Tomcat, Linux, XSLT, Oracle 11g, tomcat, Internet Explorer V10.0, Quality Center 9.0

Position: QA Test Engineer Nov 10 - Oct ‘12

Client: Assign Corp

Project(s): Smart Bargain

Role: QA Analyst

Team size: 4

Smart Bargain is an eCommerce website for daily deals on specific products. The portal has two main modules, one for Administration and other for Customers. The customer facing module has several features like registration, shopping cart, shipment status, payment etc. I was trained in various activities which were undertaken in the area of Quality Assurance during the launch of this portal.

Roles & Responsibility

I worked as a Web Tester to ensure the quality of CR delivered based on the organization standards the web solutions which involved:

To test Web Application which is deployed on JBoss EAS on the Red Hat Enterprise Linux

Test My Account section for past orders, referrals, shipping addresses, customer support tickets and their status.

Test Order flow in cases of a new customer and a returning customer.

Define and develop Test plan and Test cases based on business requirements and screen mock ups.

Perform System and Functionality testing involving GUI Testing, Functionality Testing, Regression Testing, Integration Testing

Upload product catalog via xml based file and test it for various order. Export order transaction data in csv to manually upload to payment loader for mock testing.

Defects were tracked, reviewed, analyzed and compared using Quality Center

Escalate unresolved issues to team leads and participate in Defect tracking meetings.

Environment: J2EE, Spring 2.0, Oracle 11g, Jboss 4.3.2, Linux, IE 9 & FireFox, Quality Center 9.0

Position: Development Executive (QA) May ‘09 - Oct ‘10

Client: NIIT

Project(s): Element K’s KnowledgeHub

Role: QA Analyst

Team size: 8

Element-K is the US subsidiary for NIIT to provide online learning solutions, learning products and learning services. NIIT provide the offshore development & Quality Assurance support for various Change Request (CR) initiations that may be created due to ongoing product upgrade or Customer specific enhancements.

Roles & Responsibility

I worked as a Web & Content Tester to ensure the quality of CR delivered based on the Element K standards the web solutions which involved:

To test online learning Web Application and SOA components deployed on WebLogic on Solaris (unix based) platform

Was responsible for testing the internationalization of the site, converting the hard coded texts into keys that get displayed to the users and maintaining the xml file for it.

Involved in creation of test cases & test scenarios

Created Test Data as per the requirements based on the Test Cases

Maintained the Traceability Matrix from Functional specifications to ensure that all the requirements are covered by the test cases

Run the shell script which reads the xml data to generate mock courseware for testing purpose.

Involved in Functionality, GUI testing, Regression, Positive and Negative Testing.

Worked closely with developers in reproducing the reported bugs

Extensively used Quality Center for Bug tracking, writing, executing test cases & reporting.

Participated in walk through’s, requirement reviews and bug scrub meetings

Performed End-to-End testing manually and was associated with User Acceptance Testing team

Used SQL via SQL Developer for Back-end testing

Environment: Manual Testing, J2EE, SQL Server, Oracle 9i, Weblogic (Application server), Solaris

Position: Development Executive (QA) Sept 06 - Mar 07

Client: NIIT

Project(s): Allstate, Nationwide, UnitedHealthCare, Learn Something, State Bank of India

Role: Content & Compliance Tester

Team size: 15

Roles & Responsibility

NIIT’ Content development wing develop customized training/learning content in a variety of delivery modes (WBT-web based Training, CBT-classroom based Training, ILT-Instructor Led Training) for widely varied audiences - everything from IT and sales to insurance, medicine and concrete construction.

I worked as a Web & Content Tester within Corp Vertical group. My role was to analyze customer need, conceive learning solutions, and interface with complimentary practices to execute the web solutions which involved:

Created Test plans, Test Scripts, Test Cases and decided on the testing strategies

Tested variety of products (WBTs, CBTs, ILTs) for writing, editing, proof reading and Testing Manuals

Managed the overall quality of products delivered by following the content compliance using SCORM / AICC Standards.

Prepared Quality assured data across various projects and analyzed client feedback to make changes to the Test Plans.

Hands-on on customer facing Web based solutions to perform Ad-Hoc Testing, blackbox testing, end-to-end testing, functional testing and User acceptance testing. Perform cross-browser testing to make sure content get displayed on all supported browser.

Tested B2B exposed Web Services using SOAP xml message using SoapUI.

Generated Test data for various types of testing including valid, invalid, partial & bad data testing.

Extensively used Bugzilla for Defect reporting and tracking for various releases.

Maintained Hand over Documents, Test End Reports and the QC-sign offs for all the projects done.

Provided second-level support to Customer Service to ensure timely resolution of product inquiries and problems.

Participated in Walkthroughs, Reviews, Inspections & change controls during the SDLC.

Helped with the training of the new Hires and Coordinated with the outsource team.

Environment: Manual Testing, Virtual labs, SaaS Web-based Solutions, KnowledgeHub, HTML, JSP,javascript, Bugzilla, SVN

Position: Process Associate (QA/Compliance) Nov 99 - Mar 01

Client: GE Capital International Services www.gecapital.com (GECIS)

Project(s): Consumer Collection

Role: Compliance Analyst

Team size: 25

Roles & Responsibility

As a part of "Consumer Collection Group", my role was to make sure Quality compliance are matched by interact with the customers in USA through automated telephone lines and update their credit profile and then collation of the data of contacts collected by the entire team and conducting daily team huddles. Worked with "Compliance Focus Group" to keep the portfolio at six-sigma level

Won reward and recognition for the outstanding performer in collections.

Root cause analysis of process issues involved in consumer collection group. Targeted to meet 99% of defined SLA for the service provide to different financial customers.

Worked on documenting Manuals and Training Documents.

Actively participated in the training program of new hires.

EDUCATION

Brainbench certified Software Tester & Software Quality Assurance Engineer.

Certificate of Proficiency in Software Testing Tools from DUCAT.

IBM certification (1.5 year Advanced Certificate Web Application Development), 2002.

Bachelor’s degree (University of Delhi, India), 2000.

Personal Details

Email: ac82v5@r.postjobfree.com

Current Visa Status: EAD ( work permit)

(Tina Sama)



Contact this candidate