Customer Service Sales
Resume:
Julian Koen
Langebaan, Western Cape ****
************@*****.***
ID Number 881**********
Contact Number : 072*******
Willing to relocate: Anywhere
Work Experience
Sales Consultant
Cell C Pty Ltd - Hermanus, Western Cape
November 2017 to March 2019
Worked for CellC direct as a sales consultant reason for resigning was relocating to Langebaan western cape.
Customer Service Agent
Vodacom SA - Somerset West, Western Cape
April 2015 to February 2016
Was not permanent i did customer service and account queries and technical queries. Assistant Manager (2IC)
Telkom - Goodwood, Western Cape
2011 to 2013
Company: Telkom (N1 City Branch) Goodwood
Duties: Target Driving Sales in ( Consumer Contracts, Business Contracts and normal prepaid customers)
Customer Service
Daily Administration
Handle daily Queries ( Sim swaps, Faulty landlines and Follow up on Customers) Period working at Telkom: 12 May 2014 - 13 December 2014 Data and Customer Care Consultant (Vodacom)
Company: Vodacom Repairs And Customer Care
Duties: assist Customers
Maintains customers records by updating account information Respond promptly to customers inquiries
Transfer of ownership individual contracts and Business Contracts Sim Swops
Administration - daily basis
Technical queries - Data disputes Contract / Prepaid Education
Management Assistant N
Boland College Strand Campus - Strand, Western Cape 2009
English First Additional Language
Groenberg Secondary School
2008
Skills
Microsoft Word (6 years)
Certifications/Licences
Matric Certificate
Additional Information
Skills and Capabilities
Introduction to pc's
Microsoft Word
Excel
Outlook
Customer Service
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