Administrative Assistant Manager

Ziyue Lu

Tel. 905-***-**** ***-*** James St. S, Hamilton, ON *********@**.***

Office Administration Assistant

A dedicated and energetic individual that utilizes problem-solving techniques and envisions smart solutions while executing with urgency. Proven ability to work in fast-paced, challenging environments. Ability to adapt to challenges and responsibilities and work supportively with co-workers to achieve goals. Able to learn quickly and utilize new methods, systems, and procedures. Fluent in English and Mandarin.

AREAS OF EXPERTISE

Multi-Tasking ● Team Work ● Scheduling

Microsoft Office ● Organization ● Word Processing & Data Entry

Adobe Photoshop ● Professional Communication

Accounting ● HTML & JavaScript

RELEVANT SKILLS

Prepare correspondence, reports, statements, forms, presentations, applications, and other documents

Respond to telephone, in person or electronic inquiries or forward to appropriate person

Provide general information to staff, clients and the public regarding business rules, regulations and procedures

Photocopy and collate documents for distribution, mailing, and filing

Sort and file documents according to established filing systems, locate and retrieve documents from files as requested and maintain records of filed and removed materials

Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment

Type and proofread correspondence, forms, and other documents

Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases

Sort, process and verify applications, receipts, and other documents

Perform bookkeeping tasks

Prepare and format page presentation

Compile data, statistics and other information

Prepare invoices and bank deposits

EDUCATION & TRAINING

Business Program – Mohawk College, Hamilton, ON 2014 - 2017

The program provided a solid foundation for success in decision making when employed in today’s global market

WORK EXPERIENCE

Frozen/Dairy Clerk – Nations Fresh Food, Hamilton, ON 2018.09– 2019.02

Organized and made space for inventory in the cooler and freezer

Stocked products on the shelves

Received orders and made pricing check

Answered customers’ inquiries and led them to the right place

Administrative Assistant – DZ E-sports, Hamilton, ON 2016 – 2017

Supervised and trained office staff in procedures and in use of current software

Greeted visitors, introduced and repaired equipment and computers for customers

Developed marketing plan and created an implementation plan for the company system

Calculated income daily and adjusted accounts

Answered telephone and electronic inquiries and relayed telephone calls and messages

Compiled data, statistics and other information to support research activities

Assistant Manager/Waiter – Danian Dumplings, Nanjing, China 2014

Delivered food to customers and cleaned the tables

Helped manager to create an Excel spreadsheet to track cash flows

Unloaded frozen dumplings and other raw foods from the fridge

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