Customer relations
Resume:
Jennifer L. Sherrer
Greater NYC Area
**********@*****.***
OBJECTIVE
I aim to utilize my experience in customer relations as well as my trained analytical eye to provide information and assistance in a teamwork driven environment. WORK EXPERIENCE
Greenwood Gardens - Short Hills, NJ 2018
Visitor Services Associate
● Facilitate ticketing, events, and information to visitors of a 28-acre public historical garden.
The Metropolitan Museum of Art - New York, NY 2013 to 2017 Membership and Visitor Services Ambassador
● Strong focus on client relations. Responsible for greeting, ticketing, and directing visitors upon entry to the Museum.
● Trained in both Information Services, Admissions and Membership.
● Receptionist managing security procedures and appointments for all departments within the Museum.
● Facilitated visitors' initial entry while also providing information about the Museum's programs, amenities, and special exhibitions.
● Communicated museum policy in a clear, concise way.
● Daily use of Constituent ticketing software.
● Copy-editing of daily public handouts.
● Assisted volunteers throughout the museum’s multiple information desks. MODERN Magazine, Brant Publications - New York, NY 2012 to 2013 Sales and Marketing Assistant (Internship)
● Independently installed, manned, and managed booth at NY20 Art + Design fair.
● Responsibilities included selling magazine subscriptions, promoting, and registering collectors for new 'collecting design course' while presenting work loaned from Cristina Grajales Gallery.
● Instrumental in developing new advertising section in MODERN.
● Compiled database of international prospects, made advertising cold calls on phone and in person to New York galleries.
● Assisted in design of new section as it appeared in MODERN and the promotional materials used to draw interest.
NYE & Co. - Montclair, NJ 2010
Sales and Client Services (Internship)
● Displayed art for auctions.
● Logged and managed inventory of all items in database.
● Organized and managed jewelry display.
● Assisted buyers during auction previews and special sales. EDUCATION
PRATT INSTITUTE - Brooklyn, NY
B.A. Art History - awarded 2013
RARITAN VALLEY COMMUNITY COLLEGE - North Branch, NJ A.A. Liberal Arts - awarded 2010
SKILLS
● Microsoft Excel, Word and PowerPoint ● iOS and Windows ● Google platform sharing
● Social Media Campaigns ● Data collection and entry ● Tessitura ● Workday
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