MUKTAR NAVED
Alexandria, VA *****
Proud American Citizen
*************@*****.***
OBJECTIVES
To obtain a Software QA Analyst position to allow me to develop and utilize my extensive testing skills and knowledge in web and mobile applications helping to identify and solve complex defects found within a dynamic web interface.
TOOLS
Testing/Test Management Tools
Quality Center, JIRA, Rally, Selenium IDE/WebDriver,HP ALM
Languages
JAVA, HTML, CSS, XML, SQL
Test Framework/Build Tools
Junit, TestNG, Data Driver Framework, Cucumber, Ant, Maven
Databases
Oracle (6i, 9i, 10g, 11g), SQL Server 2008 & 2012, MS Access.
Web Browsers & Servers
Google Chrome, Microsoft Internet Explorer, Microsoft Edge, Netscape Navigator, Mozilla FireFox, Opera, Tomcat, Apache, Web Logic.
Operating Systems
Windows 95/98/2000/NT/XP/Vista/7/8, DOS, Unix, Linux, Mac OS, iOS, and Android.
PROFESSIONAL EXPERIENCE
The Great Courses, Chantilly, VA May 2016 – Feb 2019
QA Digital Platform Analyst
Created complex functional test cases covering new features such as host player updates, payment processing changes, coupon application, and layout modification in product detail page.
Responsible for identifying test cases for manual and automation testing for Smoke, Functional and Regression Testing.
Created Test Plan and Test Cases for the projects and maintained test documents throughout test life cycle.
Worked with Business Analysts and Developers to review, evaluate and derive requirements for testability and provided feedback to define functionalities, test scenarios and to ensure the test requirements are correct.
Worked closely with developers and team members during the sprint testing to deploy bug fixes in different test environments.
Involved in testing the application utilizing the Scrum (Agile) methodology through manual testing, verifying and validating that the product meets all user requirements.
Participated in defect review meetings with the team members and worked with overall team to meet project goals.
Reviewed database test cases according to assigned Requirements to validate reports by performing Backend Database testing in MySQL Workbench passing SQL queries to retrieve data records
Responsible for writing and executing complex SQL queries to validate web orders and identify users for targeted customer offers.
Assisted QA lead in documenting User Acceptance Test report and reporting defect resolution.
Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server and Web based application.
Produced Test Summary Reports outlining general testing status, tests completed, test results and a description of the scope and severity of defects recorded.
Familiar with Magento backend to control information displayed across multiple online stores, custom web design and styling for test and target customers, search engine optimization, and product management.
Identified, reported and tracked defects using Rally and JIRA test management tools to report bugs, plan/maintain sprint backlog and manage user stories.
Provided detailed documentation of defects in Rally with proper steps to reproduce, screen shots, and other relevant data to help identify and document bugs to ensure proper analysis by the development team
Interact closely with development teams to identify, isolate, and fix software defects.
Identify and escalate risks and issues to project leadership in accordance with best practices.
Leverage defect metrics to help improve development and testing practices
Led automation team by mentoring the individuals as required on proper coding practices, unified method naming conventions, adding new test cases to existing automation test set, and general test execution.
Accustomed to self-train and learn unfamiliar products/tools and technologies to meet testing needs with little instruction or guidance.
Acquainted with being On Call for the Technology Services department to trouble shoot quick technical tickets filed by company individuals and/or alert the appropriate team member to resolve issue.
American University, Washington, DC Feb 2010 – Aug 2015
QA Automation Tester
Participate in Agile Scrum methodology and attend Daily Scrum, Sprint grooming, and Sprint Planning and Sprint Review meetings.
Built and executed the test scripts on different environments, analyzed results, and prepared test reports
Design and developed Test Methodologies, Test Strategy, Test Plans, Test Cases, Test Scripts, Test Reports for manual and automation testing
Developed SQL Queries to query the Oracle database to test the back end process of the application.
Executed SQL queries to verify the dataflow into various tables in the backend database using Toad database tool.
Performed Black Box, Functional, Regression, Integration, System, Database Integrity, Positive, Negative, GUI, Sanity, User-Acceptance (UAT), manual and automation testing
Developed Automation Framework in QTP to test the application under testing (AUT)
Performed data driven testing to validate the same set of operation with different set of data using QTP.
Created a single shared object repository for all the different modules by using the Object Repository Manager in QTP.
Effectively utilized various features of QTP, like Check points, Synchronization points, parameters (data driven tests)and Recovery Scenarios.
Used Parameterization of objects to verify the application with multiple sets of data in QTP.
Coordinated defect validation with test team and assisted development team in recreating defects.
Experience with defect tracking and defect resolution processes using JIRA (capturing defects, triage, prioritizing, defect resolution, etc.)
Participated in defect review meetings with the team members and worked with overall team to meet project goals
Produced Test Summary Reports outlining general testing status, tests completed, test results and a description of the scope and severity of defects recorded
Translated Business requirements to functional and technical language with the help of Use cases and UML diagrams for developers
Worked closely with developers and clients to ensure requirements and functional designs are translated accurately into working technical designs and that requirements, test plans and scripts to ensure success in projects
Excellent written and verbal communication skills along with excellent presentation and delivery skills
American Diabetes Association, Washington, DC Feb 2009 – Jan 2010
Junior Tester/ Intern
Executed Black Box, GUI, Functional, System and Regression Tests manually and designed and executed test cases in Quality Center, created Traceability Matrices, and Test Analysis Reports (TAR)
Created and Executed test scripts to verify the data retrieval from backend SQL server database and utilized SQL and data management for transitioning data for migration project
Tracked, reviewed, analyzed and compared defects using Quality Center
Developed flow diagrams to outline current processes and identified potential improvements in the areas of vendor management, user security, and contract management
Participated in network technology upgrade or expansion projects, including installation of hardware and software and integration testing
Conduct tests on both new and modified versions of software programs, such as Vista, XP, Internet Explorer, to make sure the programs perform properly and are easy to use
Generated detailed test reports and performed report analysis with the project managers and team members
Utilized Quality Center for requirements, test documentation, defect management, test plans, test cases, test reports.
EDUCATION
Northern Virginia Community College 2008
Associate Studies in Information Systems Technology
CERTIFICATIONS
ISTQB – Certified Tester Advanced Level (CTAL) In Progress