Customer Service Administrative Assistant
Resume:
Duane B. Keller
Elmont, NY ***03
Email: *************@****.***
Objective: To further my educational and professional skills in a stable and dynamic workplace.
Experience:
04/2010- 05/2014
Accounts Payable Representative Catholic Health Services of Long Island, Rockville Centre, NY. Provided all aspects of accounting services which included: Auditing invoices and posting invoices for Catholic Health Services Facilities. Customer service with all vendors relating to payment for hospital purchases. Invoices processed on Lawson Accounting computer systems (Windows-based). Management of invoices to facilitate weekly check runs based on vendor payment terms.
09/1999- 04/2010
Accounts Payable Representative St. Joseph Hospital, Bethpage, NY.
Responsible for communication with all vendors and departments regarding vendor accounts. Auditing and posting invoices into the Keane-based accounting system. Matching of invoices with purchase orders. Preparing checks for signature with supporting detail. Providing reports for accounts payable manager and controller.
Assisted the Finance Department in month end closing.
01/1998- 02/1999
Business Service Coordinator/CCL Plan Administrative Assistant Visiting Nurse Services of NY, Queens, NY. Purchased equipment and promotional items for VNS staff, and nurses located in the metropolitan area. Worked with nurses on patient review instruments, charts and paperwork. Heavy computer work on Windows 95 and VNS mainframe. Preparation of documents on computer for the Director of Congregate Care. Assisted patient service managers in metropolitan area with projects pertaining to the pen-based computer system. Created and sent invoices for nursing and home health aide services.
1993-1997
Managed Care Referral Specialist The Institute for Urban Family Health, New York, NY. Developed/provided expertise in the managed care contract benefit provisions. Reported on patient related issues to all aspects of the referral process.
Developed working relationships and contacts with all contracted managed care plans.
Contacted managed care and private insurance carriers to facilitate and expedite the referral process. Responsible for the registration and verification of new patients.
1989-1992
Customer Service Representative Metropolitan Life Insurance Co. New York, NY.
Responsibilities included: communicating all aspects of benefit and administrative information for personal health plans, small group policy holders, major medical plans, and provided support to sales representatives pertaining to coverage.
Education:
1987-1990 LaGuardia Community College, Long Island City, NY.
Business Administration
Interests: Business Development, Running, Gardening, Reading
Skills: Typing 60 wpm, knowledge of basic office equipment, and various types of Windows- based software.
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