Security Officer Customer Service

Aaron Carter

** ********* ******. ********* *** Framingham, MA 01701

Phone: 508-***-**** – Email: ***********@***.***

Objective: To obtain a consistent and motivating source of employment with high professional standards.

EDUCATION:

Northeastern University College of Professional Studies, Boston, MA 09/2008 -05/2009

Major: Public Affairs/ Criminal Justice

Roxbury Community College, Boston, MA 09/2007 –11/2011

Major: Criminal Justice

Medford High school, Medford, MA Graduated 06/2007

Cambridge Rindge & Latin School, Cambridge, MA 09/2001 – 12/2002

Extracurricular Organizations:

ROTC 09/2008 – 05/2009

Cadet command, September 2008 to May 2009

This military organization branch is affiliated with Northeastern University and other colleges in the area. Activities consist of education in basic leadership skills, time management, Army values, Army practices, ethics, physical training, and military field training. Current ranking: private.

Ranger Challenge Team member October 2008

I’ve been a member of this team since October of 2008. Ranger Challenge is a competition between select members of various ROTC programs from around the region.

Skills are assessed in Land Navigation, Rifle Proficiency, Physical Fitness, and Team Coordination.

ASIAN CLUB: 10/2005 – 05/2007

An after school social organization that met once a week while I was in high school. We learned about different aspects of Asian culture such as music, food, and social issues. We also addressed student academic needs.

OTHER ACTIVITIES

Tae Kwon Do—green stripe. 09/2007-08/2010

Piano—09/1998 – present. Played at school events, including graduation.

Sports: Soccer, Indoor/Outdoor Track, and Cross Country. 09/2001 – 11/2004

Awards: 2 Commanders Coins (ROTC)

Greater Boston League All-Star (Track, Cross Country)

Coaches Award (Cross Country)

CERTIFICATION: Basic Firearm Safety (Massachusetts)

OCAT (Tactical OC Spray training)

Tactical Handcuffing Training

FAST Course (Full Active Shooter Training)

MBTA Transit Police Academy

EMPLOYMENT HISTORY:

Town Of Natick 09/2016 to Present

Police Officer: Job responsibilities include responding to calls for service, investigating criminal activity, completing police reports, and general enforcement of Massachusetts General Law.

Taino Security Division 12/2015 – Present

Armed Security Officer December 2015 to September 2016

Job responsibilities include Access Control, Armed Physical Security, Incident Reporting, Suspicious Activity Reporting/Recognition, Tenant Safety, Tactical Training assessment and maintenance

PSC: Professional Security Consultants 06/2015 – Present

Security Supervisor June 2015 – Present

Job responsibilities include supervision of Security Personnel, Customer Service, Incident Reporting (i.e. Theft, Risk Liability, Medical Emergencies, Damaged Property) Crime Prevention, Loss Prevention Assistance, and all issues related to Public Safety.

Sears 09/2013 – 03/2016

Door Guard/Loss Prevention Associate, September 2013 – March 2016

Job responsibilities include physical security, recognition of suspicious behavior, apprehension of shoplifters, surveillance of suspicious individuals, Incident Reporting.

AlliedBarton Security Services 10/2009-06/2015

Security Officer, October 2009-May 2010.

Security Supervisor May 2010- 06/2015

Job responsibilities include Supervision of Security Personnel, Customer Service, Incident Reporting (i.e. Theft, Risk Liability, Medical Emergencies, Damaged Property) Crime Prevention, Loss Prevention Assistance, and all issues related to Public Safety.

Gazette, Boston, MA 03/2009 – 08/2009

Delivery Person, March, 2009 –August 2009

Job responsibilities include transporting newspapers to various locations throughout Jamaica

Plain and Mission Hill along with other delivery assignments as requested by the employer.

Integral Resources, Cambridge, MA 03/2008 – 07/2008

Caller, March 2008 to July 2008

Duties included telephoning people and convincing them to donate to specific fundraisers and charities.

Falzones, Cambridge, MA 07/2007 – 01/2008

Team Member, July 2007 to January 2008

Various responsibilities included operating the cash register, dishwashing, food preparation, food delivery, and general up-keep.

Homeless Shelter, Cambridge, MA 12/2001 – 02/2005

Volunteer, December 2001 to February 2005

Duties included food preparation, food service, laundry, and floor cleaning

Adams House (Harvard University Graduation reception), Cambridge, MA 06/2002 – 06/2005

Kitchen & Waitstaff, June 2002 to June 2005 (Seasonally)

Responsibilities included food preparation, food service, and hosting

References are available upon request.

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