Human Resources Management

SEEMA ALLY

TORONTO, ON ● 647-***-**** ● **********@*****.***

Targeting roles in: Human Resources Management & Administration

Strategic, innovative, and culturally diverse Human Resource professional with experience in developing, implementing, and evaluating HR programs and policies. Skilled in analyzing, organizational needs and creating effective solutions. Exceptional interpersonal capabilities and written/verbal communications skills. Thrives when working in a dynamic, fast-paced environment and nurturing employee/client relationships. Strong knowledge of Employee Standards Act. Adept in Microsoft Office Suite.

Key Performing Areas

Human Resources Management

Strategic Planning

Organization

Training & Development

Reporting & Analysis

Interpersonal Skills

Recruitment & Selection

Conflict Resolution

Communication

Team building & Leadership

Business Efficiency

Scheduling

Health & Safety

Performance Management

Payroll & Benefits

Professional Experience

UPS Canada - Toronto Hub 2013 - Present

Human Resources Supervisor

Provide guidance, advice and support on the interpretation of company policies, and employment-related legislation to all employees

Resolving employee issues and requests in a timely matter

Lead recruitment team on full cycle recruiting ensure weekly staffing goals are met

Scheduling interviews with candidates, conducting interviews, selecting qualified candidates, and presenting job offer

Preparing and Presenting HR Orientation to new employees – reviewing company policies and providing training on Safe Work Methods, Dangerous Goods, and WHMIS

Controlling all employee information required for inputting – Personal information, banking information, training documents

Ensuring compliance standards are always met – completing employee files, criminal background checks, following standard protocol

Liaising with employees and managers to provide information/interpretation of employee policies

Collaborating with management team to provide support in recruitment and coaching on retention

Develop strategic plans by analyzing and correcting gaps to increase retention and flow of candidates

UPS Canada – Toronto Hub

ECS Clerk & Dispatch

Servicing and managing the parcel schedule in Scarborough, Markham/Stouffville, Pickering, Ajax, Whitby, Oshawa, Bowmanville, Uxbridge, and Port Perry

Dispatching drivers to coordinate deliveries, pick-ups, and meet points

Scheduling drivers pickups, deliveries within area sequence

Resolving customer conflicts promptly and effectively addressing ECM concerns

Effectively multitasking between busy phone lines, walk-ins, and on-road issues

Timecard Processing for all full-time and part-time drivers and driver helpers

Ensuring the safety and security of our customers personal information and property

Accurately processing and correcting parcels using ETT and UDC

Lifting and moving up to 120 lbs, repackaging, and repairing packages

Ensuring ongoing customer and client satisfaction, boosting corporate moral

HCI Staffing (Recruiting & Administration) 2013

Full Cycle Recruitment; Reviewed resumes, conducted phone screens, interviews, and orientations

Created job postings and job descriptions

Sourced talent using various recruiting initiatives ( Job Boards, Internal, Social Media )

Completed all required paper work to administer the hiring (Payroll Authorization, Security Checks, Offer Letters, and Orientation Documents)

Scheduled multiple employees per day to for work with different clients. Coordinating between client and employee

Tracked recruitment activity, responsible for recording employee timecards and uploading to Staff Track for payroll

Coordinated with clients to assist them with their recruiting for various positions across Ontario

Maintained proactive communication with candidates and clients, providing updates and responses regarding recruitment process

Organized and attended job fairs for recruitment needs and to build professional network

Trained intern student in office administration and managed their projects

Provided information and advice to hiring managers on best practices

Created and updated reports on Excel and Access

President’s Choice Financial (Human Resources Assistant) 2011

Worked closely with HR team and business managers to fulfill recruiting needs

Responsible for posting positions, reviewing resumes, and short-listing applicants

Administered employee phone screening, interviews, and orientations

Frequently used MS Outlook to coordinate interviews, meetings, and events

Updated and maintained employee files, records, and organizational charts

Assisted in the preparation of many corporate events

General Administrative duties: answering phones, greeting walk-ins, faxing, photocopying, filing

Education

Humber College 2012

Bachelor of Applied Business Degree in Human Resources Management

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