Employee Relations Human Resources

Koven Roundtree, SHRM-SCP

**** ****** ******* ***, ******, MD 21144 **********@*******.*** 410-***-**** HUMAN RESOURCES DIRECTOR

Accomplished, personable, dedicated and goal oriented Professional with over 20 years of cross-functional expertise as a Human Resources Director within the non-profit, service, retail, and county government industries. Highly organized with a strong attention to detail and problem-solving skills, and who is capable of working with confidential information. Educational knowledge related to HR Management, interpersonal communications and understanding of diversity and other cultures provide a generalized knowledge to assist organizations on all levels. Able to work well both in a team environment and without supervision, lead and motivate cohesive teams in stressful environments, as well as develop productive and strategic business relationships and build team consensus. Thrive in a high pressure fast paced environment and able to prioritize multiple tasks, adapt to changing situations quickly and work resourcefully under stress and time constraints. Demonstrated effectiveness in providing vision and counsel in steering organizations through accelerated growth as well as merger and acquisition integration. Background includes: a 25% turnover reduction, Payroll/HRIS system implementations and Human Resource department transformation.

Proficiencies

Human Resources – Hands on knowledge of HR management with 20+ years’ experience related to HR operations including employee relations, staffing and compensation (recruitment and retention / hiring practices / performance appraisal), legal compliance, labor relations / conflict resolutions and labor negotiations, position classification, benefits, policy creation and implementation, training and organizational development, HR consulting, and managerial support.

Understand the importance of protecting and maintaining confidential information and personal details, as well as contract compliance, account management, and sales.

Superb organizational, and communication skills, written/verbal – Able to build, maintain, and manage honest and respectful relationships with clients, management, and colleagues.

Passion – Strive to ensure that everyone (clients and management) receive the support they need for all areas related to HR and Operational Management.

Motivation - Focused with an eye to the future; looking for ways to expand / grow the departments and keep up with the development of the company.

Understanding of the steps required during the evaluation, development, and improvement of processes and procedures.

Career Accomplishments / Expertise

Participated in the entire recruitment lifecycle; directed interviewing / hiring activities and determined compensation and location of non-bargaining unit employees. Coordinated and conducted employee orientation, onboarding and various training courses for new staff; confirmed that there was a clear understanding of their roles and responsibilities.

Developed, implemented, and monitored company policies and procedures; identified any existing or new policies that do not adhere to standards and took steps to ensure everything complies with federal and state regulations (EEOC, FMLA, FLSA, ADA, ERISA, COBRA, HIPPA). Created, processed and tracked FMLA requests for federal contract employees.

KOVEN ROUNDTREE Severn, MD 21144 **********@*******.*** 410-***-**** PAGE 2

Actively involved in all Human Resource operations for the Pension Fund. Directed all benefits (Medical Insurance, State Retirement, Life Insurance, Annual Leave, etc.) and oversaw Union collective bargaining negotiations, Employee Relations, Recruiting, Training and Benefits. Confirmed that all negotiations, discussions, and activities were completed in compliance with HR policies and procedures.

Communicated with all employees regarding management relations, needs and concerns; ensured that all staff was aware of and kept up to date on any changes that directly affected employees. EXPERIENCE SUMMARY

Trigyn Technologies, Washington, DC, 5/2018 – Present SME HR/FMLA – Contractor to Baltimore County Government, Towson, MD

(SME – Subject Matter Expert)

Provide in-depth analysis and review of current “As Is” FMLA practices and policies of county government agencies including but not limited to general administration, comprehensive case management, and program compliance with federal law, County policy, and collective bargaining agreements.

Provide practical, nonpartisan advice and evidence-based strategies based on nationwide best practices as to how FMLA should be managed (i.e. “To Be” state) across agencies.

Advises on the development of reporting metrics and analytics of all leave cases. Provides written reports of analysis and work closely with designated County personnel to communicate findings and recommendations per the County’s requirements.

Provide additional follow up analysis, assessments, and/or reporting based on continuous needs of senior County officials.

Accomplishments:

Reviewed FMLA policies for all public safety agencies (Fire, 911, Corrections, Dept of Public Works).

Revised all public safety FMLA policies for consistency.

Created and implemented a new tracking system to increase reporting of Sick Leave/FMLA abuse and action being taken in each case.

Continuously monitor FMLA cases and provide feedback to support senior and mid-level management. JLM HR CONSULTING, Rockville, MD, 10/2017 – 5/2018 Director of Human Resources

Actively involved in all Human Resource operations for company which service federal contracts; direct all benefits (Medical, Dental, Vision Insurance, Life Insurance, FMLA, Annual Leave, 401K, etc.), and oversee Union collective bargaining negotiations for six different unions. Accomplishments:

Acts as a Human Resource Executive serving over 1000 armed and unarmed officers.

Manage an HR budget of $100,000 and ensure all activities adhere to industry and company standards and regulations.

Evaluated current policy, planned & developed FMLA policy and implemented best practices.

Advised senior and mid-level management on company policy, state and federal law, FMLA and leave.

Created metrics to report FMLA usage to senior management. Advised mid-level management of FMLA needs. IAM NATIONAL PENSION FUND, Washington, DC, 5/2016 – 4/2017 Director of Human Resources

Actively involved in all Human Resource operations for the Pension Fund. Directed all benefits (Medical Insurance, Retirement, FMLA, Life Insurance, Annual Leave, etc.) and oversaw Union collective bargaining negotiations, Employee Relations, Recruiting, Training and Benefits. KOVEN ROUNDTREE Severn, MD 21144 **********@*******.*** 410-***-**** PAGE 3 Accomplishments:

Implemented the organization’s Flexible Spending Account.

Conducted a I9 audit and corrected deficiencies to comply with Federal Law.

Created many procedures to ensure timely employee increases and better communication with the Finance Department.

Revised employee orientation to create a professional image of the organization and excitement within the candidate.

Created FMLA procedures to provide employees with requested documents and made changes to the HRIS system to track and code FMLA hours used. Processed FMLA requests and advised management of requests.

Created drug testing and background check policies and procedures.

Acted as a Human Resource Executive serving over 130 professionals in a multiple employer, defined benefit plan organization.

Created and managed an HR budget of $90,000.

PRINCE GEORGE’S COUNTY MEMORIAL LIBRARY SYSTEM, Largo, MD, 09/2011 – 5/2016 Director of Human Resources

Actively involved in all Human Resources operations for the Prince George’s County Public Library System. Directed all benefits (Medical Insurance, State Retirement, FMLA, Life Insurance, Annual Leave, etc.) and oversaw Union collective bargaining negotiations, Employee Relations, Recruiting, Training, Benefits and Payroll.

Directly supervised a team of six (6) Human Resource professionals; monitored daily activities and ensured that all tasks were completed in compliance with industry and company standards and regulations. Accomplishments:

Implemented a new HRIS system.

Negotiated two collective bargaining agreements.

Restructured the Human Resources department including policies and procedures to achieve greater efficiency and to ensure a more collaborative and customer service-oriented division.

Streamlined payroll processes to eliminate ongoing problems in the current payroll system.

Created background check policies and procedures.

Created and managed an HR budget of $150,000.

Acted as a Human Resource Executive serving over 400 professionals in a multiple site organization. CAPITOL CONCIERGE, INC., Washington, DC, 04/1999 – 09/2011 Director of Human Resources

Directed all benefits (Medical Insurance, 401K, Life Insurance, FMLA, Leave, etc.) for employees; answered any questions that arose on an ongoing basis to ensure that staff were provided an adequate amount of coverage to meet their unique needs.

Directly oversaw all disciplinary actions, follow up and terminations; conducted in-depth investigations and interviews to gather all required details in order to make an informed decision that met all HR policies and regulations.

Processed company payroll and other compensation packages. Accomplishments:

Established a benefits audit, which increased participation by 50% in 9 months.

Reduced Human Resources expenses by 50% in 12 months.

Restructured the Human Resources department including policies and procedures to achieve greater efficiency.

Reduced employee turnover by 25%.

Restructured payroll processes increasing accuracy by 20%. KOVEN ROUNDTREE Severn, MD 21144 **********@*******.*** 410-***-**** PAGE 4

Sought and negotiated new medical insurance provider to enhance employee benefits.

Implemented company drug testing, background/credit check policies and procedures.

Acted as a Human Resource Executive serving over 350 professionals in a multiple site organization.

Conducted market research for health provider selection resulting in a 15% decrease in premium. EXPERIENCE SUMMARY

THE SPORTS AUTHORITY, Greenbelt, MD, 02/1997 - 04/1999 Human Resources/Operations Manager

NORDSTROM, Silver Spring, MD, 07/1991- 02/1997

Human Resources Manager

EDUCATION

SHRM Learning System, sponsored by University of Maryland University College, 2000 SHRM Human Resources Management; SHRM – SCP Certification Senior Certified Human Resources Professional

SHRM Learning System, sponsored by Anne Arundel Community College, achieved SHRM-SCP Certification, 2015 COMPUTER APPLICATIONS

Microsoft Office Suite and Windows, ADP for Payroll, Valiant, Payroll Network, Paychex System, Business Network Environment, HRIS, Isyms

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