Manager Customer Service
Resume:
Michael Herbert Berg, C.P.M., A.P.P.
Belmont, CA 94002
650-***-**** *******@*****.***
PROFESSIONAL PROFILE
Accomplished Purchasing Manager and Planning Supervisor, leading innovative processes through inventory management, quality, cost savings processes and reduced cycle time. Proven ability to drive change through implementation of vendor managed inventory and Lean Manufacturing. Specialized in OEM and contract manufacturing processes and proficient experienced in several ERP systems including Oracle 11i, Vantage, Visual Manufacturing, JobBoss, and SAP. Excellent Microsoft Excel and Word skills. Recognized for diverse leadership experience and a proven track record of exceeding company expectation. ISO 9001 and ISO 13485 procedure knowledge and audit participation.
SELECTED ACCOMPLISHMENTS
Inventory Management
Supervise a production volume of $12M of purchasing materials while reducing rejections costs at 10% and increasing vendor quality by 90%.
Manage over 100 vendor relationships, assessing, contracting, sourcing material requirements for medical, electronic, and biotech products.
Manage assemblies including materials and components of manufacturing products for 40 different customers.
Successfully executing RFx for over 500 production purchase orders annually.
Purchasing Management
Supervised finished goods and service inventory in a complex JIT supply chain to achieve excellent customer service levels of 98% on time delivery.
Successfully executed on maintaining a $1.2M inventory of finished goods for the Beckman Coulter Centrifuge manufacturing operation.
Managed purchasing, planning and contract negotiation for $1.2M inventory ensuring delivery of materials, equipment, and services met tight deadlines.
Supervised Supply Chain teams of 5 planners and 2 master schedulers.
Led projects to improve quality, delivery performance and reduce costs.
Coordinated with service planners at distribution centers to optimize inventories and minimize obsolescence of materials.
Managed the implementation and improvement of procurement policies, procedures and ISO guidelines.
Managed the new product development schedules and product transfers as required in conjunction with R&D.
Experienced sourcing and negotiating electronics, displays and monitors.
In-depth understanding of the testing requirements and regulatory agencies associated with medical device development and approval.
Contract Negotiation
Managed relationships with new and existing vendors including price negotiation, identifying new and alternate sources of supply.
Successfully executed major outsourcing projects for high precision machined components and packaging.
Manufacturing Planning
Managed major commodities: corrugate – packaging materials, power supplies, electronic switches, back planes, outsourced machining, exotic metals and pc boards.
Lead facilitator of weekly Part Maintenance meetings to correct database information in the MRP system.
PROFESSIONAL EXERIENCE
Inland Metals, Hayward, CA May 2017-December 2018
Purchasing Manager
Responsible for Material supply fulfillment for a contract manufacturer. Monitoring suppliers KPI, negotiate pricing, participate in monthly Managers meetings, and implement Continuous Process Improvement projects and several WIGs (Wildly Important Goals). Order all raw material requirements and support buyers on various commodities. Improved on ISO 9001-2008 procedures and participated on internal and external audits.
Mass Precision, San Jose, CA April 2010-April 2017
Senior Buyer/Planner
Managing all material orders in a fast-paced contract manufacturing environment. Order all raw material requirements and support other buyers on various commodities. ISO 9001 and iso 13485.
Creating purchase orders, negotiating price and terms, and identifying new and alternate sources of supply.
Responsible for key account projects to insure supply of materials on hand availability and quality.
Visit key suppliers to audit and review any quality and delivery issues.
Beckman Coulter, Palo Alto, CA 2005 – 2008
Materials and Planning Supervisor
Senior Procurement Specialist
Coordinated with Marketing, R&D, Quality Assurance, Engineering, Distribution, Manufacturing, Finance, and planning to evaluate the feasibility of new products. Worked with key suppliers and manufacturing to reduce Palo Alto site manufacturing costs and Instrument standard costs without incurring any additional risks to quality and delivery. Responsible for the purchase of all expensed items for manufacturing.
Responsible for relocation of biomedical capital equipment and manufacturing operation to another state.
Monitored PPV, MRP, Inventory, and Purchasing Policy effectiveness.
Experienced in purchasing Medical Device components.
Analyzed, tested and developed a new design for packaging of new products.
Vander-Bend Manufacturing, Sunnyvale, CA 1992–2005
Senior Buyer
Accountable for planning, organizing, training, and coordination of simplifying various commodities for the procurement of materials and services.
Responsible for procurement of highly technical materials while maintaining quality, on-time scheduling, and low costs.
Coordinated vendor relationships that range from customer service personnel to company management.
Maintained an effective, professional business relationship with suppliers.
Provided oversight and supervision of co-workers
Responsible for the accuracy of part ID creation and chaired a cross-functional committee.
Improved on Purchasing ISO 13485 procedures.
EDUCATION
BS, Business Management, Almeda University, Boise, ID
AA, Canada College, Redwood City, CA
PROFESSIONAL ORGANIZATIONS AND CREDITS
ISM Silicon Valley, Vice President of Membership/Director 2006 to 2008
Institute for Supply Management Electronics Group, Member since 2002
Certified Purchasing Manager (C.P.M.-Lifetime) #37742 issued 1-17-2002
Accredited Purchasing Practitioner (A.P.P.-Lifetime) #6283 issued 4-10-2002
Certified APICS Basics of Supply Chain Management, 2003
Certified Yellow belt in Six Sigma, QPI-1 and QPI-3, 2008
Certified Project Manager, 2008
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