Manager Call Centre

Info

Name

Thokozani Radebe

Address

**** ********* ******

Hillsview, Kagiso, 1754

Phone

+277*-****-***

Email

Thokozani.hopewell.radebe@

gmail.com

Social

Thokozani Radebe

@thokozani.rad19

@ thokozani.radebe2

References

Xolela Mndende – Manager

Self- Reliance Specialist

Phone: 083-***-****

Work Experience

2017 – 2019 The Church Of Jesus Christ Of Latter-Day Saints

•Conduct interviews and plan district meetings and zone conferences.

•Identifying customer’s needs, clarifying information and providing solutions.

•Grasping opportunities to proselyte.

•Building sustainable relationships with other missionaries and citizens by going the extra mile.

•Keeping records of all conversations in district meetings and conferences.

• Convey information and direction during weekly call-in reports, and in other interactions.

2016 -2017 The Church Of Jesus Christ Of Latter-Day Saints

•Liaising between Perpetual Education Fund and Consumer debtors.

•Offering Consumer Debtors end to end debt collection and debt recovery.

•Presenting consumer debt rehabilitation to consumer debtors.

•Offering soft collections to consumer debtors who refuse to co- operate.

Thokozani Radebe

Education

2014 - Mosupatsela Secondary School

Matric

Communication Speed

Calm under pressure Attention to detail Organization Flexibility

Ms Word Creativity

Ms Excel Friendly

Work in Group Knowledge Retention

Skills and Expertise

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