RHONELL DELA CRUZ AMOG, PMP, SMAC
#*** *** ********, ******* *****, Pasong Tamo, Tandang Sora, Quezon City, Philippines Contact Nos.: +63-2-454-12-63 (Home); +63-917-***-**-** (Mobile Phone) E-Mail: ******@*******.***; *******@*****.***
More than twenty (20) years of professional experience in the telecom and IT industries, majority of which is in Project Management, an area which I would like to pursue further. In this capacity, I have had the chance to handle various projects in the telecom and IT industries. Led and managed breakthrough projects that are industry leading and have proven to be cutting edge in the technology world at that time such as the first WiMAX deployment and Unlimited Facebook access service. Has also had multiple international exposures in Europe, United States, and Asia Pacific. A well rounded and high performing professional with proficiency in the following:
People Management Product Management
Agile Project Management Account Management
Program/Project Management Sales and Marketing
Business Development Systems Engineering
PROFESSIONAL EXPERIENCE:
Chevron Holdings Inc.
Manager Period: 06/01/2015 - Present
Portfolio & Project Management
Asia Pacific
Job Description:
• Manage a team of Project Managers in Manila and Singapore who are responsible in managing various IT Projects across the entire corporation.
• Manage a team of PMO Analysts tasks to support the official system of record of the company for projects.
• Gather and evaluate customer project requirements and appropriately assign Project Managers according to skill sets and career development.
• Ensures projects are executed with excellence by meeting agreed upon objectives and metrics thru coaching and mentoring.
• Lead organizational change towards use of Agile Project Management
(SCRUM and SAFe).
• Drive the use of proven company project management methodologies such as Chevron Project Development and Execution Process as well as Agile Project Management Methodologies (e.g. SCRUM)
• Oversee project managers to ensure each project phase delivers required work to progress the project. Review deliverables, monitor project progress, and take corrective action if needed to ensure the project delivers against the value/cost/schedule and scope objectives for each phase.
• Actively engage project leadership, Decision Executives and Decision Review Board members to obtain feedback on project progress, risks, opportunities and strengths and provide structured feedback to PM to make appropriate changes.
2/7
• Drives the usage and compliance to the company's project management tools, standards, and best practices within the team and across the entire IT function.
• Champion Capital Stewardship Organizational Capability (CSOC) leadership roles and responsibilities including ongoing education requirements and feedback.
• Ensures competency gaps of employees are addressed and provide guidance on developmental and training needs of the team.
• Leads the team to comply with company guidelines and policies.
• Active member of the Manila IT Leadership Team and contribute to the organization’ management direction and policy setting. Project Manager Period: 07/01/2011 – 5/31/2015
Job Description:
• Manage enterprise-wide IT projects for the Asia-Pacific region mainly focusing on ERP systems and business enabling tools for the organization.
• Manage projects through each project phase and ensures project objectives and deliverables are met
• Leads, guides, and facilitates decision-making within the project scope.
• Provide project related updates and recommendations to management and keeps stakeholders abreast of developments.
• Ensures Project Management tools and best practices are leveraged in the project to increase likelihood of project success.
• Leads and facilitate issue and dispute resolution and makes sure that the best alternative is selected.
• Reaches out to other Project Managers and ensures that external project dependencies are acknowledged and considered.
• Ensures that the project adheres to Chevron IT standards and processes.
• Communicates with various subject matter experts and authorities within the enterprise for technical and policy compliance requirements.
• Focal point for project concerns involving different stakeholders within the company.
• Provide project management guidance and peer assistance as may be requested within the organization.
Globe Telecom
Program/Project Manager Period: 01/01/2009 – 06/17/2011 Job Description:
• Manage projects for Multi Media Business Group for mobile VAS projects and services (until October 14, 2009) and later on for Product Delivery and Creation for enterprise-wide projects and services (starting October 15, 2009).
• Oversaw and managed Project Managers who managed projects for business units across the company.
3/7
• Assists the project sponsor in developing the business case through preparation of project estimates and have it included in the enterprise-wide prioritized projects.
• Leads in establishing a project’s scope, budget, and schedule through inter- working with various support groups.
• Ensures the completion of a project plan that will guide the project and its members in uniformity towards the completion of the project.
• Ensures and manages execution of the project plan according to committed scope, budget, and schedule.
• Drives the resolution of project issues and escalate as necessary.
• Leads in updating the project stakeholders including senior officers of the company (e.g. CEO, COO) regularly on the status and issues of the project.
• Leads closure of the project once all deliverables/commitment of the project are completed.
Program Manager Period: 04/25/2008 – 12/31/2008
Job Description:
• Program managed the Wireless Broadband (3G and WiMAX) network rollout of the Network Technical Group.
• Takes the lead in establishing the program plan for Wireless Broadband in support of Business requirements. This includes defining the communication touch points within the organization, roll-out plan and schedule, and establishing the supply and services contract.
• Monitors each project supporting the Wireless Broadband program and identifies potential risks and issues that may contribute to delays and stoppages
• Takes the lead in resolving these risks and issues across various NTG disciplines.
• Ensures the program stays within scope, budget, and schedule.
• Has a leading role in identifying and defining the network CAPEX required to support Business requirements for board approval.
• Manages the program budget and facilitates proper appropriation to relevant groups or disciplines.
• Reports updates to Business stakeholders including the senior officers (e.g. CEO and COO) on the network rollout in support of their sales and marketing planning and activities.
Project Manager Period: 06/28/04 – 04/24/2008
Job Description:
• Develop and oversee the implementation of South Luzon and South NCR’s 2G and 3G regional network rollout plan and site selection strategy based on business requirements.
• Leads the triggering of the network rollout work implementation process after identification/nomination of sites.
• Tracks & monitors end-to-end South Luzon and South NCR regional network rollout project implementation.
• Perform risk management and preventive management to eliminate project delays and stoppages and recommend ways to improve network rollout processes, efficiency, and speed.
4/7
• Regional SPOC between the Technical group and South Luzon, South NCR Marketing and Sales, as well as other assigned internal/external project stakeholders.
• Manage South Luzon and South NCR’s regional marketing & sales network requirements and ensure end-to-end delivery.
• Provides network rollout project updates towards Marketing and Sales Group.
• Attends to and provide quick solutions to customer concerns regarding network inefficiencies and coverage complaints.
Unified Communications Sdn Bhd
Business Development Manager Period: 02/17/03 – 06/25/04 Job Description:
• Develop and maintain new business opportunities for the company’s switch- based products and solutions offering which rides on server based (Intel Dialogic) and switch based (Excel Switch) platforms.
• Sales and Marketing of the company and its product portfolio and solutions to the local telecom industry
• Gathers and collates industry related information in aid of the sales and marketing efforts.
• Identify and qualify sales and marketing opportunities
• Account management. Accounts being handled include:
Fixed Line Operators
Mobile Operators
Application Service Providers
Enterprise Businesses
• Also responsible for sales and marketing of VoIP equipment (i.e. Quintum)
• Takes the lead in responding to customer RFQ’s, RFP’s, RFI’s through offer/proposal provisioning/preparation.
• Attends to supplier accreditation process
Huawei Technologies Co., Ltd
Philippine Representative Office
Product Manager – Technical Sales Period: 09/17/01 – 01/15/02 Job Description:
• Pioneering personnel of Huawei Technologies Co., Ltd in charge of setting up the Optical transmission group in the Philippines and establishing the company’s local presence.
• Introduction of Huawei to the local market though the sales and Marketing of Huawei network transmission equipment and solutions
• Develop and create awareness of products being offered through presentations, seminars, workshops, and technical discussions.
• Account Management handling major telecom players in the local market. 5/7
• Responsible for network engineering and design for the company’s network transmission products and solutions in responding to customer RFQ’s, RFP’s, RFI’s
• Takes the lead in offer/proposal provisioning/preparation as well as presentation and clarifications
• Provides technical sales support and training to the customer in line with the products assigned.
• Plays a major role in the local telecom market assessment and intelligence gathering for the company’s strategic planning.
• Attends to supplier accreditation process
Alcatel Philippines Inc.
Assistant Systems Manager Period: 01/01/00 - to – 09/14/01 Job Description:
• Acting Local Division Head and managed resources for Alcatel Philippines’ Terrestrial Networks Division
• Member of Alcatel’s Terrestrial Networks Division Asia-Pacific regional tendering team
• Sales and marketing of Alcatel network transmission equipment and solutions
• Develop and create awareness of products and solutions being offered through presentations and discussions.
• Responsible for network engineering and design for the company’s network transmission products and solutions.
• Takes the lead in responding to customer RFQ’s, RFP’s, RFI’s through offer/proposal preparation as well as presentation and clarifications.
• Facilitates in the technical and commercial negotiations between Alcatel and customer.
• Firms up sales closure through project and contract management.
• Ensures smooth transition to project implementation by taking the lead as project technical support.
• Ensures customer satisfaction through after sales support and project management.
• Account maintenance and management
Systems Engineer Period: 06/01/98 - to – 12/31/99
Job Description:
• Provide support to the TSD Sales and Marketing Manager in the Philippines and the Asia-Pacific tendering team.
• Responsible for network engineering and design for the company’s network transmission products and solutions, which includes:
• Attends and assists in responding to customer RFQ’s, RFP’s, RFI’s
• Attends and assists in offer/proposal preparation
• Attends and assists to proposal presentations and clarifications 6/7
ADT Security Services
Monitoring Engineer Period: 01/02/98 - to – 05/31/98 Job Description:
• Responsible for the monitoring and processing of electronic alarms from installed alarm devices from customer premises through a PC workstation.
• Attends to the maintenance and troubleshooting of datacom equipment connected to customer premise devices.
• Accountable to respond to customer inquiries and complaints. ADDITIONAL INFORMATION:
Certifications:
1. ISI SCRUM Master Accredited Certification (Cert No. 835***********) 2. PMI Project Management Professional Certified (PMP No. 1303168) 3. Chevron Capital Stewardship Organizational Capability Corporate History/Achievements:
1. Has international working experience (Europe, United States, and Asia Pacific). 2. Recipient of the Alcatel Hunter Award for Best New Account held in Hongkong. 3. Member of the Gold Award Team for the Best Success Story award in Alcatel KAM-CD 2001 Forum in Madrid.
4. Played major roles in winning local and regional major transmission bid wins for Alcatel.
5. Knowledgeable and has hands on experience in field equipment installation. 6. Contributed in the preparation of proposals both for local and Asia Pacific regional projects.
7. Played a major role in winning a breakthrough account in a PAPTELCO member for Unified Communications.
8. Played crucial roles in breakthrough projects for Globe Telecom ranging from network rollout (WiMAX), VAS, and Core Services (Unlimited Facebook). 9. Successfully managed a major IT infrastructure project in Singapore including a Data Center
10. Chevron Technology Strategy and Services Employee of the Month for March 2014
11. Capturing and completing high visibility and complex IT projects 12. Spearheaded organizational change towards Agile Project Management (i.e. SCRUM)
TRAININGS AND COURSES ATTENDED:
Cellular Mobile Telephone System January 10, 1997
Microwave Technology January 11, 1997
Fiber Optics Technology January 14, 1997
PDH (Pleisochronous Digital Hierarchy) January 18, 1997 LAN/WAN January 25, 1997
DPMS (Digital Performance Monitoring
System)
February 2, 1997
1511AN 2 Mb/s Access Node June 1999
7/7
Internet Working in the Real World September 11, 1999 The World of Internet October 18, 21, 25, 28, 1999 Voice Over IP November 2 & 4, 1999
Basic of IP Technology November 18, 1999
Hongkong Asian Management Convention for
Alcatel Asia Pacific Region
February 15, 2001
Hongkong Sales Convention for Alcatel Asia
Pacific Region
February 16-18, 2001
Unified Communications Product Seminar April 29 to May 1, 2004 Globe Management Effectiveness Training February 2005 Globe Finance for Non-Finance Executive February 2007 Globe Earned Value Project Management January 26-28,2009 Globe Project Integration February 19-20, 2009
PMP Review and Workshop September 24 – October 2, 2009 Capital Stewardship Organizational Capability July 5, 2013 Mastering MS Project April 21-23, 2014
Influential Leadership Program October 29-31,2014
Service and Operations Management 101 August 25, 2016 Effective Career Development for Leaders April 4, 2017 Human Performance April 19 – 20, 2018
Crucial Conversations August 8 – 9, 2018
Critical Thinking for Leaders October 19, 2018
EDUCATIONAL BACKROUND:
LEVEL SCHOOL PERIOD (Inclusive)
College Mapua Institute of Technology
Intramuros, Manila
- B.S. Electronics and
Communications
Engineering
1992-1997
CHARACTER REFERENCE:
Available upon request.