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Retail sales consultant, Data Capture

Location:
Pretoria, Gauteng, South Africa
Salary:
8000
Posted:
April 06, 2019

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Resume:

RESUME’ OF

CHARLOTTE THULI MABENA

Catalina Road, 27 Centurion 0157

Mobile: 072-***-**** alt: 072-***-****

Email: ac80t0@r.postjobfree.com

PERSONAL LIFE

An experienced data capturer and retail consultant who used to work in a busy retail environment providing great customer service, meeting store sales targets, minimizing stock losses and building quality relationships with clients by providing additional informational on products; stock management, and correction of incorrect data. A well-presented, friendly, ambitious and workaholic individual who is determined to progress and currently looking to ply a trade for a company that offers staff unparalleled opportunities to build their careers and capabilities. ACADEMIC QUALIFICATIONS

Diploma in Information Technology

PC Training & Business College (2010-

2011)

Certificate in Office Computing and

Office Administration

Rose bank College (2009).

Matric certificate (2006)

Subject: Sepedi, English, Maths, Biology,

Geography, Physical Science.

WORK EXPERIENCE

Currently unemployed

RETAIL STORE

Responsible for welcoming customers to the

store, talking to them, helping them generally

making their shopping trip memorable and

providing highest service standard to ensure the

company has a good reputation and good

feedback is received.

AREAS OF EXPERTISE

Customer service

Brand knowledge

Till work

Cash handling

Promotions

Call handling

Resolve Problems

IT skills

Visual Merchandising

Up selling

Administrative function

Communication skills

RETAIL SKILLS

Meeting sales targets.

Wowing customers with friendliness.

Operating tills and handling financial

transactions.

WORK DUTIES: RETAIL CONSULTANT

Operating the till & accurately handling

cash, cheques, credit/debit card &

vouchers.

Enter new & update customer

information on the POS system.

Receive all clients, Answer &Place calls.

Do banking, balance and secure daily

cash.

Receive deliveries, process customer

request, unpacking & re-shelving or

storing stock

Guiding and solving all clients

queries/request.

Administration work and open new

accounts.

Building and maintain relationship with

new and existing clients

Provide training and assistance to new

joined consultants.

Excellent product knowledge & willing

to approach customers and able to

close a sale.

Receive deliveries, process customer

request, unpacking & re-shelving or

storing stock.

Involved in regular stock checks and

stock takes.

WORK DUTIES: DATA CAPTURE.

Maintain data entry requirements by

following data program technique &

procedures

Update and maintain information on

computer systems and in archives.

Correct incorrectly entered data

accordingly

Assisting other staff with administrative

activities like filing etc

PERSONAL SKILLS

Punctual, always on time.

Able to work alone without supervision.

Listening skills.

Ability to work under Pressure

Good Communication Skills

Team player & target driven.

Enjoy learning & personal development

REFERENCES

RETAIL CONSULTANT (2012-2015)

Ms Ntombizodwa Ngobeni

Truworths Manager

012-***-****

DATA CAPTURING (2017-2018)

Mr. Fanie Mahlangu

Mkhalangana Investments (PTY) LTD

082-***-****

Managed & facilitated Bursary Project

with Free State University (2017)

Mr. Desmond Mhlengi

Tlotliso

060-484- 2513

PERSONAL HISTORY

Driver’s Licence: No

Nationality : South African

DOB : 01/09/1988

ID :880**********

Ethnic group :African

Languages : English,Ndebele



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