Administrative Assistant Customer Service

JANICE WILLIAMS

*** ***** ******* ****

Pahokee, FL. 333476

904-***-**** ********@*****.***

SUMMARY

To obtain a position that will utilize my business knowledge and office skills as an Administrative Assistant. I am an experienced professional with a solid record for capitalizing on opportunities to enhance the business and building sustainable relationships to exceed growth objectives.

TECHNICAL SKILLS

Microsoft Office

Word

Power Point

Excel

Ability to type 50 wpm

Oracle for Schedules and Payroll

People Works for Schedules and Payroll

PROFESSIONAL EXPERIENCE

Retail Associate/Area Supervisor 10/2017 to present Ross Stores, Inc. West Palm Beach, FL.

Open and close the Store Train New Hires

Scan Merchandise for Markdowns, Provide Excellent Customer Service

Process Payroll Verify Deposits

Stock Merchandise Scan Truck

Verify Time & Attendance Adjust Schedules

Process Customer Transactions and accept Various Forms of Payments,

Administrative Assistant/Title Clerk 09/2017 to 12/2017 EJ’s Quality Auto Sales/Nimnicht

Jacksonville, FL

General Office Duties, Prepare Batch

Order Supplies, Accounts Payable/Receivable

Scan Documents, Quick books

Prepare Customer file Folder for Title, Tag & Title Paperwork,

Answer the Phones, Accept Payments on Loans and Service,

Administrative Assistant 10/2015 to 12/2018 North Florida Commercial Group/RE/MAX Connects, St. Augustine, FL. (Part-time)

General Office Duties, Track Closings

Order Supplies, Scan Documents, Check Emails

Set Appointments, Answer Telephone

Track Calendar, Make Deposits

Accounts Payable/Receivable Post Listings on Various MLS Sites

Enrollment Coordinator 08/2015 to 10/2015 Office Team Temporary Assignment

General Office Duties, Answer Telephone

Complete Student Enrollment Forms, Coordinate Transportation

Scan documents, Track Data

Administrative Assistant 03/2014 to 07/2015 Green Tree Servicing, LLC, Jacksonville, FL.

General Office Duties, Excellent Customer Service

Post Payments to Customers Accounts, Pay Vendor Invoices

Pay Customers Taxes, Setup Interviews

Order Supplies, Verify References

Scan Documents to Customer Account, Scan New Hire File to HR

Print Training Manuals, Sort and Distribute Mail

Treasurer 08/2012 to 01/2014

School District of Palm Beach County, West Palm Beach, FL

General Office Duties, Manage Internal and External Budget

Reconcile Financial Statements, Type Documents

Post Payments to Vendors, Customer Service

Write checks, Order Supplies

Front Office Duties, Accounts Payable

Volunteer Site Coordinator 07/2011 to 07/2012 AmeriCorps VISTA (CIS), West Palm Beach, FL. One Year Temporary Assignment

Assist Student Achievement Specialist, Non Profit Meetings

Recruit Volunteers, Attend Events

Track Data on Excel

Meet with School Administrators, Community Leaders, Community Organizations

Notary Loan Signing Agent 07/01/2004 to present Jade Services, Pahokee, FL

Accept Assignments, General Office Duties

Witness Signings, Payroll

Notarize Documents, Edocs

REfi's, HELOC, RESPA, Reverse, Purchases, Mobile Notary

Ink Fingerprinting, Legalshield and ID Shield

General Office Duties,

Deputy Sheriff/Corporal 04/1988 to 07/2004 Palm Beach County Sheriff’s Office, West Palm Beach, FL.

Care, Custody, and Control of Inmates Accurate Headcount of Facility

Transport Inmates Train New Hires

Conduct Line Up Training Answer Telephones

Excellent Customer Service Type Reports

EDUCATION

Bachelor of Business Administration, American InterContinental University, Atlanta, GA Online

Medical Billing Claims Specialist Diploma, At-Home Professions Hoffman Estates, IL

Associates of Science Degree-Office Administration, South University, West Palm Beach, FL

FLORIDA NOTARY

REFERENCES UPON REQUEST

Contact this candidate