Data Entry Medical Billing

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Laura Petersen

**** * *** *** *, Omaha, NE 68127

402-***-**** **************@*****.***

Meticulous Billing Coordinator, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes healthcare and finance. Skilled patient representative with experience in healthcare industry. Familiar with Excel. Medical biller and patient representative with 18 years experience. Exceptional leader talented at training, and team building. Technically-savvy with outstanding relationship building, training and presentation skills. History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets.

Highly Dependable

Fast learner

Multi-tasker

• Data management

• Team liaison

• Process implementation

• Self-motivated

• Conflict resolution

• Team leadership

• Strong verbal communication

• Extremely organized

• Staff development

• Materials preparation

• Data entry

• User interface understanding

• Clerical support

• Document scanning

SENIOR BILLING COORDINATOR 11/2013 to Current

Corporate Billing Solutions - Omaha, Ne

Bill patient visits to insurance companies, answer phone calls from patients and insurance companies. File Work Comp claims and follow up on all claims filed. Daily deposits, post payments, file paperwork, train new employees.

Entered details such as payments, account information and call logs into the computer system.

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Developed new process for employee evaluation which resulted in marked performance improvements.

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• Copied, logged and scanned supporting documentation.

• Supported Chief Operating Officer with daily operational functions.

• Verified data integrity and accuracy.

• Responded to customer requests via telephone and email. PATIENT ADVOCATE 04/2012 to Current

Midwest Minor Medical - Omaha, Ne

Answer phones, check patients in and out, schedule appointments, file paperwork, open new accounts, schedule MRI's and other special referrrals.

• Responded to patient concerns and questions with compassionate and knowledgeable EDUCATION

service.

• Entered details into computer systems and managed database of information.

• Worked effectively with staff from all departments to coordinate resolutions.

• Instructed patients and family members on proper discharge care.

• Ensured safety and well-being of patients.

Worked with department heads, staff, and faculty to develop engaging curriculum and advance instruction for front desk operations

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FRONT OFFICE SPECIALIST 04/2009 to 04/2012

Concentra Medical Center - Omha, NE

Answer phones, check patients in and out, schedule appointments, file paperwork, open new accounts.

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• Schedule MRI's and other special referrrals.

• Greeted, registered and checked in patients.

• Provided forms to fill out or update and added latest information computer system. BILLING AUDITOR 01/2009 to 03/2009

Celebrity Staffing/Hematology and Oncology Consultants PC - Omaha, Ne Data entry, called patients, updated insurance information, daily deposits, billed patients and insurance companies.

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Entered details such as payments, account information and call logs into the computer system.

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• Analyzed departmental documents for appropriate distribution and filing. PATIENT SERVICE REPRESENTATIVE 12/2006 to 05/2008 Celebrity Staffing/Creighton Medical Associates - Omaha, Ne Data entry, answered phones, called patients, updated isurance information, daily deposits, billed patients and insurance companies

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PATIENT SERVICE REPRESENTATIVE III 03/2001 to 09/2005 Visiting Nurses Association - Omaha, Ne

Data entry, filed paperwork, billed clients, billed nursing homes, posted payments, daily deposits, trained new employees, updated mauals and patient information.

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• Analyzed departmental documents for appropriate distribution and filing.

• Verified data integrity and accuracy.

• Supported Chief Operating Officer with daily operational functions.

• Copied, logged and scanned supporting documentation. At Home Professions - Online Certification of Medical Claims and Billing Specialist Medical Billing and Claims, December 2000

Completion of course studies Professional Medical Claims and Billing Specialist At-Home Professions Fort Colllins, CO Program included training in all areas of medical billing, including; HCFA-1500, Medicaid, Medicare, Blue Cross/ Blue Shield, ICD-9 CM, follow up and appeals.

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