Results driven sales leader with a history of creating year over year revenue and growth; skilled in account development, retention, expansion and contract negotiations. Adept at developing long-term business relationships which allows for an increase in customer product portfolios and capturing more market share within the territory. Together with a consultative sales approach and ability to identify customer needs and opportunities has helped to establish a mutual working relationship with clients, while creating a greater company presence.
EXPERTISE
Market Strategy Development and Execution
C-Level Relationship Building
Prospecting and establishing net new relationships
Analytical Thinker
Trusted Sales Advisor
Complex Solutions Selling
Adept at learning new Software platforms
Contract Negotiation
Revenue Forecasting
New Account Activation
CRM experience
Proficient in Microsoft Office tools
Education
Arizona State University, Tempe, AZ
Bachelor of Arts, Mary Lou Fulton Teachers College, Education
Professional Experience
Municipal Emergency Services
Arizona and Southern Nevada Account Manager, 2016-Present
Develop customer relationships, lead negotiations, secure contracts and activate purchasing agreements within my given territory. Effectively use sales strategies to build pipeline and accurately forecast sales.
●Established trust with key decision makers by demonstrating an understanding of their organization and presenting solutions to address key business issues.
●In 3 years managed to grow territory from $860,000 to over $1.8 million by implementing program efficiencies, cost savings, and demonstrating improved Return on Investment (ROI) within my target customer base.
●Worked diligently to communicate customer needs internally with all departments from Sales, Service, Operations, Pricing, Planning, and Logistics to maximize customer contract compliance.
●Actively sought out and coordinated RFP, RFI, and RFQ negotiations with Local, City, State and Federal bids and managed the renewal of contracts for service and residual purchases.
●Maintain up to date on subject matter by participating in manufacturer’s new product orientations.
●Experienced in delivering presentations of new products and conducting in-service training classes upon arrival of new product.
Brody Chemical
Arizona Regional Sales and Account Manager, 2014 -2016
Provide sales team support when consulting with new and existing customers to align client business needs with optimal solutions and promote sustainable product utilization to achieve market sales growth.
●Implemented new sales strategies and customer call log programs that increased the Arizona portfolio by $500,000 per year in two years.
●Responsible for budget reviews, P&L’s, and accurate monthly sales forecast.
●Aligned cross functional teams to support the sales team and address customer needs.
●Conducted team workshops in consultative selling techniques, product knowledge and negotiation training.
●Responsible for complex contract negotiations.
●Developed and aided in the implementation of “All-Inclusive” service and maintenance programs using the value added sales approach to address customer key issues and needs.
●Identify Key market accounts and put forth strategies to penetration and grow through comprehensive business reviews, and strategic account planning.
Vision Chemical Systems, 1998-2014
Maintained various positions with increasing responsibilities over 16 years within the organization. Developed market strategies to streamline delivery and inventory management and increased market share from a single state to the Southwest region.
Account Manager, 2002-2014
Developed market strategies to increase market share into multiple states and increased revenues by growing existing partnerships and establishing net new customers.
●Successfully developed new product lines and market strategies for car wash and laundry service divisions.
●Negotiated vendor relationships to meet new division product needs.
●Mentored and trained new sales and service professionals.
●Consistently performed at a 15% YOY revenue growth through introduction of eco-friendly products that provided cost savings, reduced risk, and optimized cleaning objectives.
●Successfully implemented rebranding campaign with key accounts.
●Coordinated onsite installations with service team and leaders within client organization.
●Managed market relationships with EPA officials by developing and conducting onsite product safety training courses.
Distribution Manager, 2000-2002
Managed the manufacturing, inventory, and distribution of all product needs for the region utilizing Just-In-Time (JIT) logistics practices.
●Developed delivery program, which included standardizing turn times, geographic scheduling and route alignment for all clients within region.
●Managed client’s contract/purchase orders and developed reoccurring payment solutions.
●Maintained supplier relationships for raw products required in manufacturing.
●Managed warehouse staff and delivery personnel to ensure timely delivery of product.